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Lovely design, good layout, very friendly staff members (and lots of them), lots of watersports available and better priced than most resorts in Batam and Bintan. Perfect for relaxing! We also received a free room upgrade so the sea was 100m from our room door. Slight smell of damp in the room but that seems to be normal in that region due to the humidity. Was very, very quiet so not much atmosphere, but we stayed Monday to Thursday while most people tend to go over the weekend so things liven up then.
The proximity from the beach, seaview too far from the city area, not enough facilities (For example, free shuttle service to the city area).
The convenience to Batam Centre The breakfast buffet should have a wider range of food and more benefits for guests who are paying much more and staying at the Executive level ..... Eg:- the mini bar shold not be restricted nor chargeable .
The taxi service was excellent and helpful to get me around the town. Not so much choices of food in your menu. Should have more varieties and special menu for kids.
I paid for a Deluxe Room howerver the room did not have a mini bar. No refergerator in the room. Poor service hotel room did have have Bath Foam. No service Menu around. Buffet breakfast is so so not great deal. Very close to selling second goods. Area is dirty along the side road. No Taxis around the Hotel. Bad location for 4 Star Hotel. Rename from Melia Hotel.