Overview

Ratu Hotel Serang

Jl. KH Abdul Hadi no. 66, Serang 42117, Indonesia
+62 254 218 800

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+62 254 218 800

Overall guest ratings

7.2/10 Good
Based on 209 reviews

Review highlights

  • 6.6
  • 6.6
  • 4.3
  • 4.3

Good to know

  • Spacious rooms

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    Amenities

    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 209 reviews
    • 6.6 "Service is ok."
    • 6.6 "Location is acceptable."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 4.3 "Not very clean."
      2.0 "80% said rooms were dirty."
    • 4.3 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.6 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      2.0 "80% said rooms were dirty."
    • 3.3 "Disappointing food."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 209 reviews
    • 6.7 "Service is ok."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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