Overview

The Royale Krakatau Hotel

JL. KH. Yasin Beji No. 04, Serang 42435, Indonesia
+62 254 396 807

Call

+62 254 396 807

Overall guest ratings

7.9/10 Good
Based on 202 reviews

Review highlights

  • 9.4
  • 9.3
  • 6.7
  • 4.5

Good to know

  • Friendly atmosphere

Nearby

    show all

    About

    A great choice for a stay in Cilegon, The Royale Krakatau Hotel features a rooftop terrace and offers an airport shuttle (available on request) for IDR 750000.00 per vehicle. Guests can indulge in massages, aromatherapy, or reflexology, and grab a bite to eat at Banten, which serves international cuisine and is open for breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and rooms at this upscale hotel offer 24-hour room service and minibars.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Bar/Lounge
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Outdoor tennis
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 202 reviews
    • 9.4 "Food is to die for."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.0 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.0 "80% found the grounds to be nice."
    • 6.8 "Vibe was decent."
    • 6.7 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
    • 4.4 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      4.0 "For 60%, the rooms looked old."
    • 3.9 "Pool is below average."
    • 3.8 "Not very clean."
      3.3 "67% said rooms were dirty."
    View all review categories

    Overall rating

    7.9 Good
    Based on 28 reviews
    • 9.4 "World class service."
    • 4.2 "Rooms are not good."

    Overall rating

    7.7 Good
    Based on 137 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.3 "Vibe was decent."
    • 4.2 "Rooms are not good."

    Overall rating

    7.7 Good
    Based on 36 reviews
    • 9.3 "World class service."
    • 4.4 "Rooms are not good."
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map