Overview

The Royale Krakatau Hotel

JL. KH. Yasin Beji No. 04, Serang 42435, Indonesia
+62 254 396 807

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+62 254 396 807

Overall guest ratings

7.9/10 Good
Based on 208 reviews

Review highlights

  • 9.1
  • 8.9
  • 4.4
  • 4.1

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    A great choice for a stay in Cilegon, The Royale Krakatau Hotel features a rooftop terrace and offers an airport shuttle (available on request) for IDR 750000.00 per vehicle. Guests can indulge in massages, aromatherapy, or reflexology, and grab a bite to eat at Banten, which serves international cuisine and is open for breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and rooms at this upscale hotel offer 24-hour room service and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Bar/Lounge
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 207 reviews
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Food is delicious."
    • 8.9 "Location is great."
    • 8.6 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      8.6 "86% found the grounds to be nice."
    • 7.5 "Good breakfast."
    • 4.4 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      1.7 "83% complained about the bathroom."
    • 4.1 "Pool is below average."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
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    Overall rating

    7.9 Good
    Based on 24 reviews
    • 9.2 "World class service."
    • 4.3 "Rooms are not good."

    Overall rating

    7.8 Good
    Based on 117 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 8.5 "Amenities are good."
    • 6.7 "Vibe was decent."
    • 4.4 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 31 reviews
    • 4.8 "Rooms are not good."

    Overall rating

    7.7 Good
    Based on 33 reviews
    • 9.0 "World class service."
    • 4.3 "Rooms are not good."
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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