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location smaky non smoking room, poor internet
Bar area not very inviting.
Proximity to the old city and restaurants. Hotel staff all spoke english and were very welcoming and always ready to please. Hotel is new and very clean. Breakfast Buffet: Only one person working at the buffet, and the hotel was very slow to replenish. TV: Hotel lacked the ability to choose langauge of channels (such as in Barcelona and Cordoba)
Hotel is centrally located and within short walking distance of all major attractions The cost of the hotel parking was a bit excessive
The location, the staff were really helpful,the room was exactly as shown in photo,really warm and quiet at most times. during our last night there,the hotel maid was tidying the room upstairs making too much noise(at around 3:00)
I was able to change my room without fuss. The staff were always ready to help. The room was spacious (S14) the bathroom was spacious, it is near the lift. No problem getting extra pillows. View of square. Opening doors onto small balconies x 2. Minibar fridge (useful) Daily change of towels. Flat screen TV. Positioned very conveniently for walking to all landmarks. Half price through booking.com. Hotel parking very convenient. The position of this hotel outweighs any of the following dislikes and the fact that it has parking garage. All renovations seem to be completed AC was either on or off it must be centrally regulated and was very hot, no bath robes/complimentary water (as advertised on other site) pool was closed. Could hear chairs being moved and people walking about as floors are all tiled and no rugs. Could be noisy early morning with the dust cart collection especially as had to have windows open because the room was too hot. Had noise of AC from other room, like an engine running all the time. Parking at hotel is expensive. Hotel difficult to find by car, we had to pay to follow a taxi! NO tea and coffee making facilities. Not enough portable tourist information ie maps leaflets etc. Hotel didn't answer emails.
location the beds
Convenience to Old Town Seville, staff helpful with dinner reservations as wall as excursions and directions, modern, quiet, comfortable, sophisticated room
I like the wifi signal in the room was great, great decoration and furniture, comfortable bed, good location. The lighting in the room was too dark, heard some noise at nighttime.
This was a great location for the Cathedral and Alcazabra. Hard to find Hotel. Recommend a taxi. About 10 steps to reach reception, but then there was an elevator to the rooms.
Excellent location!! Nothing.
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
very friendly staff and very good location all ok
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
Loved the roof top pool, also the location was second to none
The location is excellent for visiting the Cathedral and Alcazar. The staff is very helpful . The hotel itself is very attractive and the rooms are quite spacious.
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
Great location, fascinating grounds, helpful staff.
very comfortable and clean
Lovely ambience (common areas and bedroom), excellent location, helpful staff. Spacious bedroom and good views. Nice bathroom but tight in some areas. Good choice of breakfast, but quality of some items left a bit to be desired.
An atmospheric hotel made up of four old interlinked houses. The restaurant in the basement could be entered through a warren of tunnels.
we had a four poster, so the room was spacious for two people "cute" layout of premises -- tunnels linking the various villas and many courtyards...very different from other hotels; beautiful courtyards not enough lighting in the room; it was a bit too dark the bathroom smells (smells like methane) the airconditioner (for heat) did not work properly the safe deposit box did not function properly
Decor and architecture Friendly staff Breakfast quality Small room Somewhat difficult to navigate
The collection of buildings is beautiful and charming and the staff was very helpful after our initial problem with getting us into a nicer room. Well situated in the city. Much more impressive inside than you would expect. Our first room had mildew in the closet. I was bummed because we lost the spa tub, but they upgraded us to a suite as soon as we pointed out the issue.
It is a very charming hotel in the middle of Sevilla, most friendly staff, clean. More like a 5-star hotel. The loudliness, in our room you heard all the noises from other bathrooms, outside work etc.
We liked very much the spirit of this hotel - you get a much better feeling of the traditional Sevillan residences than staying in a standard hotel with rooms in row in a corridor. In this hotel even finding your room on your own after the staff has once shown the way is a pleasant exercise - you pass different patios with fountains, climb stairs and follow winding pathways. The room we had was beautifully furnished and the bath very comfortable. Our dinner in the hotel restaurant was less spectacular. The restaurant is beautiful, but the food was not to the standard one would expect.
Great location, rooms very clean, friendly and helpful staff. No soap in the bathroom (that we could find anyway!)
An amazing collection of buildings grouped together to form the hotel, just finding your way to and from reception to your room was an adventure! Wandering through the little courtyards and passages was fun. The rooms were comfortable with lovely bathrooms and showers. We did not have rooms in the Patio de San Clemente as the booking said, but by the time we realised we felt it was too late to complain or to ask to move. If we had been staying more than two nights we might have done so. We felt they should offer a map of the hotel and Seville without having to be asked to do so. If they had we would have realised the mistake earlier.
Hotel Alponso XIII is an amazing Hotel, very nice staf, excelent location in the center of sevilla. The room in which i stayd (grand deluxe) is great, very spacious en luxury. To pay euro 50,- for a simple breakfast is a bid much for what you get.
swimming pool in centre of city, beautiful setting, very friendly and helpful staff
The Alfonso X111 is in a fantastic location right in the real heart of Seville. Other than the high cost, the Hotel was faultless, quiet, comfortable, good service etc. The decoration and history make it unique. The high cost per night means for a special occasion its fantastic but for seeing Seville there are better value hotels avaliable. Money no object - stay at the Alfonso X111
Good location and very nice old hotel. The man in the reception wondered if I can bring may bags to the room by my self. No problem, but for a 5 stars hotel this is not a question.
Loved the location and the rooms as well as the overall ambience of the hotel. Beds were hard and uncomfortable. Internet service in the room did not work
excellent service, beautifull hotel everything was perfect! very diffficult to find when you drive into Sevilla as there is a one way system, and very poor indications!
The ambience of the hotel overall and the quality of the staff. Road noise in the room and slightly ineffective aircon.
excellent breakfast. Very efficient staff. very good location bath took about 20 minutes to run
The standard of service, location and general facilities were fantastic Sometimes they did not do an evening bed turn down
they didn't charge me for the internet
location is great, great roof terrace the room with the shower and the toilet inside smelled a lot. no flexibility from hotel staff to change rooms. highlight was that I need to depart 2 days earlier than planned and they refused to pay back the money...although I had to stay in a room with less comfort and that smell. very unpleasant manager too. poor poor behaviour!
Hotel valet vaused significant damage to car while parking it and did not tell us
design, facilities smell
the hotel design
An exceptional hotel: staff, rooms, pool, location, bar. Everything. You can't go wrong with this place.
very central, lovely hotel, staff a little too formal on arrival - but that is a bit petty because they were lovely.
Excellent location and trendy hotel. Perfect both on convenience, and services. Nice terrazzo bar
best location possible wiew on internal patio
Location fantastic - we paid extra for superior rooms with views which was worth while. Rooftop area with pool and view was great. Breakfast very good Service was sometimes very slow. It took nearly two hours for the staff to retrieve our car one morning which was incredibly frustrating as we had planned a trip out of Seville. Bar service was also slow and often the orders were forgotten completely
location was excellent right beside everything so need for taxis. Views from roof terrace spectacular. Rooms very small and lacking wardrobe space. Bit of a smell of drains in rooms too. Drinks very expensive in hotel bars. Breakfast nice but repetitive.
I liked the location because it was right where the action was. It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.
Located in Santa Cruz ,value for money,helpful staff room beside lift,heard all early departures/late arrivals
Location but it's also like a treasure hunt looking for it. Can't find it from normal maps. Hint: get a Barrio Santa Cruz map from tourist information near the cathedral to find it
the location was great , room was a fine size with an extra bed that wasn't necessary and we had a quite room but no view
The rooms were clean and comfortable and the staff very friendly. I liked the traditional decor of the hotel and the central location in the Santa Cruz area of the city was superb. The only think I would say is that we found the hotel extremely difficult to find the first time. I think it would be a good idea to issue a detailed map at the time of booking
Front desk personnel were very helpful--made reservations for hotels in our next city, dinners, etc. Shower in our room was small.
very comfortable,helpful and courteous staff,beautifully quiet location and yet close to the "sights".Excellent breakfast,guests conducted themselves considerately in the hotel. Hope to stay again.
Perhaps the only thing was the very loud conversations of the staff in the kitchen (many of these sounded like arguments) while having breakfast. Otherwise, everything was fine. The bathroom was better than what you get at a four star hotel!
Location was very good in barrio Santa Cruz and it is approximately ten minutes by foot to the cathedral ('giralda'); plenty of eateries and tapas bars in the area; free computer and WiFi access in the lobby; breakfast was respectable but nothing too exciting. We stayed on the first (ground) floor, and if the door between the lobby and the corridor was not closed, the noise emanating from the lobby could be quite loud; although the hotel staff had train schedules, the staff provided conflicting if not poor information (best to do your own research on trains and buses (to Cordoba, for example) as we also got bad information from the nearby bus station and a taxi driver); ONLY Spanish-language TV (no English, French, or German TV channels).
Efficiency, cleanliness, value, friendliness, location.
The staff really bent over backwards to help us out, arranging for flamenco tickets, and our next hotel stay in Granada. They really made a difference and stood out among all the hotels we encounted during our visit to Spain. The location was perfect, as we walked around most of the city. Nothing Major, but kleenex and a clock in the room would have been nice.
Friendly staff, very clean, lovely rooms, excellent location. Loved the rooftop pool and the pool staff!
trhe pool terrace,the location, the friendly staff,relaxed atmosphere and the late checkout as requested
It was so close to city centre. So there was no problem for us to reach where we wanted soon. Hotel staff was good enough. Although it was difficult to find people who know English even in hotels in Spain, we faced no problem about communication.
the roof top pool was vvvvery nice and a great hiatus from the hot bussel of the sevilla streets. i wish that there was a bar there though. the staff was sort of gruffily helpful and not all that friendly.
10 minute walk to city center To get into the city center you have to cross a narrow busy road
the rooms and bathroom don't have enough storage space,no hooks in the bathroom,it is OK for 1-2 nights, but not practical for a longer stay
The hotel was central to all the places of interest. We did not need to use the car during our visit.The hotel staff were very helpful with the garage parking. Even though the breakfast was very substantial the price would be prohibitive to those with families
The location is very good
The location was great and the staff was very friendly. We also really liked all the hotel facilities, especially the swimming pool.
The hotel is an excellent mixture of old European elegance and very modern updates. The bed was luxurious, the bath was gorgeous marble, the room spacious and the balcony overlooked the cobblestone street. The WIfi worked well. It is centrally located with easy walking access to upscale shopping, Flamenco, the Cathedral, etc. Breakfast was too pricey at 18 Euro when there is an abundance of cafes in the adjacent plaza.
Ambience was fantastic, the location was 2nd to none. The facilities are superb and it was a very wonderful design(er) hotel, pleasing to the eye and senses. And yes; a view of La Giralda to die for.
The location was faultless. A lovely quiet street but so close to everything you want to see. The staff couldn't be more helpful and friendly. We had a fantastic 4 days For the price it would have been nice to have had a few more toiletry items- shower cap, tissues etc.
The location of the hotel was excellent. It gave easy access to the old town and the numerous bars/restaurants. Its appearance was chic and it had a unique style. The bar was not always available from 4.30pm and closed early in the evenings which was a shame as the views from the terrace are stunning. It would be better if another bar were located off the main foyer as it would enable guests to socialise at the end of an evening Breakfast price was expensive
The location of the hotel is fantastic, on a quiet street round the corner from the Cathedral. The hotel design is cool and modern and the room is really well equipped and chic and comfortable with a huge bathroom. Helpful friendly staff. We would definitely stay here again. The pool didn't seem to be open but then again it was October. Rooms could do with a bit of extra lighting.
Excellent reactivity of the staff
the new hotel has updated and modern design, the location is perfect for sightseeing, shopping and dining. try to avoid the rooms facing the central lobby which noise can be heard clearly.
very close to quaint and historic tapas area and cathedral, but not soclose to be bothered by late night life. Room updated and beautiful When we first entered there was a strong scent of candles or perfume, possibly covering up an odor that later dissipated
Quiet, good-sized room Excellent location Friendly reception staff Outside terrace Room very dark
It's in a good positions for visiting the town.. the staff very nice and friendly
Staff was very courteous and prompt with requests. They were very responible and friendly. Too much noise from surrounding rooms. We could hear everything.
Good value for money, good location and friendly professional staff
The staff were very helpful and the hotel's location is excellent. Lots of restaurants and bars nearby and only a short walk to the historic centre of Sevilla. Room quite small, but good bathroom.
Good location - near Alcazar. Good breakfast. Hotel parking expensive and difficult. Fittings, furniture a bit worn.
Everything. Most enjoyable stay. Hotel difficult to find from the instructions. No
Good location and nice staff
perfect located in near the town centre old fashoned rooms, parkintg is 2 streets away from hotel
Lovely friendly helpful staff - especially the maid None at all
Located within 10-mins walk of the Historic Centre, the Real Alcazar and the Cathedral. Rooms comfortable. On a main road but the traffic noise did not really permeate. Parking the car! The garage is in an adjoining building, costs €15 per night and entering & exiting is a nightmare.....unless you have a short wheelbase Smartcar!
An ideal location within the old city, but quiet at night. Very nice room (Superior ). Roof top terrace for sunshine and fresh air. I would not recommend standard rooms as only have small window looking into hotel interior.
The room was cleaned and furniture pretty new. The location is execellente for city trip. - The ikea style of the furniture makes the room a bit anonimous. a bit more Sevillan style would make the hotel much nicer. - no breakfast service
I d like to be in the room on the top floor on the terrace. I d like that was a small hotel in the pedestrian street of Santa Cruz and more generally the location.The staff was very nice the promiscuity with our neighbor, cause of the communicating door between the 2 rooms.Hopefully they was quiet but we ad to whisper at night to respect their sleep.
The location. It was very close to many historical sites. One of the rooms we booked had a ´sewer´type smell.
The rooftop patio was perfect for afternoon bottle of wine and conversation.
Excellent location, comfortable and clean. Great roof terrace. All the rooms have a single small window onto the internal atrium - rather claustophobic and being on the ground floor I was constantly woken during the night by returning, often very noisy, guests.
Lovely roof terrace . Very helpful staff. Roomsmall no window
Location, friendliness of staff
Great location in the heart of the old town, near all the main tourist attractions. Local shops (50m) include convenience store, bakery, restaurants (good menus del dia), and courtyard with live flamenco. Good price for August (off peak). Fantastic roof terrace (the clue is in the name), with views of the Cathedral tower (Giralda). Air conditioning is essential. Roof terrace needs some shade for the heat of the day. Room would benefit from fridge or at least ice bucket to keep drinks cool. We bought a bucket for 1euro and some ice at a local convenience store.
The location was perfect for exploring around the city of Seville. The room was very tiny and did not appear to have been properly cleaned - long hairs all over the floor.
The staff was wonderful, access to coffee 24/7 was delightful. Our room was tiny. The other rooms in the hotel were much bigger. I am not sure why we were put in such a small space, particularly since we were booked for 6 days.
Excellent staff, laptop in room with wifi.Very clean , great location
The breakfast on the roof terrace was a highlight as a result of the wonderful view over Seville in the morning, with barely any noise from the surrounding city. The area around the hotel was wonderfully atmospheric, and the reception area was beautiful. We couldn't recommend this hotel highly enough
The lobby and theme of this hotel was lovely. The lobby was comfortable and the musical instruments was great.
The staff was like family. The showers were great. The location was perfect. The free laptops for internet were appreciated. The rooftop breakfast was special. Rooms were really small, and ours was not electrically equipped to handle the tv, air-conditioning, lights and fridge at the same time without tripping the circuit breaker.
We loved the Hotel Amadeus - esp the interesting musical decor. The rooftop terrace for breakfast is a must (or pre dinner drinks); great views of Seville Cathedral and the Santa Cruz area. Very helpful and attentive staff. We had a delightful stay in an amazing city.
Hotel with lots of character in good location with very polite and helpful staff
The central location, the very helpful staff and the interior with its music theme - so unusual and so friendly. Our room was small but adequate and worth it for the other benefits.
Beautifully decorated, clean, cosy and really central - right in the middle of old Seville but not too central that the bars and clubs caused any disturbance. It seemed like all the drains from all the other rooms passed through our room, so the sound of running water was persistant - almost all night.
Location is pefect, supior room brialiant That it was not posibel to have breakfast in hotel
Very nice hotel, completely renovated, excellent location
Location of this hotel is great - in a couple of minutes you will reach Cathedral and Alcazar in the city center. Overall - overpriced. No parking as declared. You have to park in nearby (10 meters from hotel entrance) public parking at 18 euro per day. Double room was very small (room 24). The bed was very small. No buffet breakfast. You have to have breakfast in the hotel restaurant. Flushing toilet is very noisy. You will listen every guest in the hotel. Definitely do not recommend this hotel
Great location right beside the Barrio Santa Cruz - and close to the lovely Murillo Gardens. Within walking distance of all the main sights. Tea/coffee making facilities in the room would be nice - but not essential.
Public parking just outside the hotel. We didn't sleep well during our stay as noise came from outside and above.
I had a problem with the shower. The water came out of the shower and flooded the entire room, wetting my luggage. When I informed in reception they already knew the problem and yet still use the room.
Good location close to all the main sights. Access to large underground car park, although the spaces are very tight.
Perfect location. Non smiling youg lady in reception - not welcoming... Thats a lot if You are just arrived in such amazing city as Sevila!!!
The hotel was recommended to me and bookedon my behalf by a friend who has stayed there previously, It was just as he said - comfortable and very well situated for the purpose of my visit with an underground car park very close by. There was a problem with their credit card machinery which had to be resolved after my departure.
kindness of staff, easy access to the sites to visit, cleaan facility a little bit cold room, uncomfortable extra bed