Overview

Casa Serena Hotel
Top Boutique Hotel

No.68, Taicang Road, Shanghai 200021, China
+86 215 382 1600

Rp 1,653,334+

Overall guest ratings

8.2/10 Excellent
Based on 470 reviews

Review highlights

  • 9.7
  • 8.0
  • 4.0
  • 3.8

Good to know

  • Friendly atmosphere
  • Luxurious Hotel
  • Great shopping

Nearby

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    About

    Casa Serena Hotel offers a great location, putting you within just a 10-minute walk of Flower, Bird, Fish & Insect Market and Xintiandi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or facials. There's also a bar/lounge, and rooms at this boutique hotel offer minibars and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Child pool
    • Tennis
    • Terrace/Patio
    • No smoking
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 470 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Great parking, according to 100%."
    • 8.0 "Very nice wellness & sports facilities."
    • 7.6 "Good vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 5.4 "Breakfast is mediocre."
    • 4.0 "Value below average."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.8 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.9 "71% said rooms were small."
      3.9 "61% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      4.6 "54% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
    • 0.6 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 131 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.5 "Good vibe."
      9.4 "94% enjoyed the friendly atmosphere."
    • 6.8 "Service is ok."
    • 4.3 "Value below average."
    • 3.7 "Rooms are not good."
      0.0 "100% thought they were poorly maintained."
      3.4 "66% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.6 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
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    Overall rating

    7.3 Good
    Based on 51 reviews
    • 9.7 "Terrific location."
    • 6.2 "Service is ok."
    • 3.8 "Value below average."
    • 3.7 "Not very comfortable."
    • 3.5 "Rooms are not good."

    Overall rating

    8.7 Excellent
    Based on 206 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 7.9 "Good vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 6.9 "Service is ok."
    • 4.7 "Breakfast is below average."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.1 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.4 "56% said rooms were dirty."
    • 4.0 "Value below average."
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    Overall rating

    7.7 Good
    Based on 79 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
    • 7.8 "Good vibe."
    • 7.2 "Good service."
    • 3.9 "Value below average."
    • 3.7 "Rooms are not good."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly atmosphere"
    "Luxurious Hotel"
    "Great shopping"
    data provided by TrustYou

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