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I liked the friendliness of the Staff both front of house and in the Bar No soap or shampoo
its simply a practical hotel for overnight while waiting for a flight. we were unable to get anything to eat when we arrived at 10pm except a plain sandwich. there should really be more available when the main reason people use this hotel is to stop off on the way to catch a flight or on the way back from a long journey. All you need is sustinance and sleep.
THe frienliness of the staff There was nothing to complain about
While all staff were helpful, the staff in the bar was particularly helpful. Stoking fire, giving directions, suggestions for meals.
Proximity to the airport Bathrooms need to be remodeled with new plumbing,
Extremely convenient to the airport and the staff treated us as though we were at a resort.
close to airport no air movement. bathroom facilities inadequate
Proximity to Shannon Airport
cleaniness and helpful staff
the proximity to the airport
The convenience of being at the Shannon airport was excellent. It was clean and comfortable. It was cool, and not as I found in Ireland in general, hot and wasting of much natural resources by overheating. That should be criminal. The bed was not very comfortable. Neither were the pillows. But the the charge for one night of wireless internet was exhorbitant. I was shocked to be charged that for the one short evening. That and the excessive water pressure without warning that flew all over the floor.
the staff were very helpful food was very nice we would to eat some nice traditional food there was nothing wrong with the Chinesefood but it would be nice to have a little more irish but it is a great hotel for reaching the airport and thanks for letting us leave our car while we went on holidaysMichael and Breda Lynam
Wi-Fi did not work during our stay (could log in but no ability beyond that - I heard another customer at the front desk showing the problem on their tablet (i.e. it was a hotel problem) but it was never fixed for them or for us. With no international phone coverage on my mobile, Wi-Fi as promised would have been helpful.
everyone very friendly. only criticism is having the one style of resturant - i was only there two nights - is it chinese every night? if so and stayed longer then would have to eat elsewhere see above
the friendly atmosphere
Perfect for a stay when flying from shannon airport Nothing
The bed was very comfortable Non Irish at the reception desk is not appropriate
It was convenient to airport and the guy that checked us in at 11 o'clock at night was very helpful and polite
Hotel, Bar and Restaurant are ran as separate business, would be much easier for customers if you did not have to pay for each separately.
Close to airport. Excellent chinese resturaunt
Fine location, very convenient to the airport, relatively comfortable bed, nice shower No breakfast included for the price
Location to Shannon Airport.
Cheap accomodation The hotel advertised that it had a swimming pool and when we arrived we found that the pool was actually in another hotel, very dissapointed and were left with bored child
There seems to be a rich history here, but little that I saw to tell about it. Stay waa fine, close to Shannon airport. -
The food was great and it was quiet Everything was fine
We have always found the hotel excellant, from our perspective it supplies good facilities close to airport and is an ideal way to start our holidays in Ireland. No.
Lobby areas are nice Decor was quite dated and the beds were very uncomfortable for the price.
Our waitress was charming. The old aviation adverts displayed in the corridors were interesting. It has a thinner than usual veneer of quality: no porter was offered for our cases; breakfast fruit was tinned, there was no yoghurt; dinner waitress didn't know how to serve a bottle of wine; and so on. More akin to an average B&B than a hotel.
It was cute, & quaint. Loved the antique pieces around the public areas. Was close to airport, which was our main need, as our flight was very early. Staff was great! Very helpful for our very short stay. Bathroom needed more space for our stuff. We could have used more hangers for our clothes. Shuttle service to the airport would have been Great!
How close yet quiet it was to the Shannon airport. And the front desk staff was extrememly helpful in getting info to us, and even helped me make a resevation for when I'd be back in the area; but at another motel as Oakwood arms was completely booked. The girls that were the most help were May nad Lisa. Some of the mattresses and pillows were very hard!!!
This country hotel is a hidden gem...we chose it for its proximity to Shannon Airport but in fact it was a delight and we'd have happily have stayed longer. The sumptuous decor and tasty home cooked breakfasts were really special Nothing negative
Gorgeous room, lovely staff who made us feel welcome and catered to our requests with enthusiasm. After dinner, we asked for our dessert to be delivered to our room later in the evening, and without a blink they graciously worked it out. Beautifuly countryside framing a beautiful old house---total comfort inside! Absolutely none...
Very helpful and friendly staff. Nice clean, spacious rooms. Very convenient for Shannon airport. Comfortable and quiet.
I loved the beauty and authentic appearance of the house and surroundings as well as the close proximity to the Shannon airport.. The scenery was beautiful, the room was beautiful and the hosts were wonderful. We also had dinner in the restaurant and it was excellent. We will definitely stay there again
The welcome at 11.30 pm - friendly and a good cup of tea. Good dining room, comfortable room, over all excellent value for money. We would go again. A bit hard to find, but worth it in the end.
lovely quiet location in Irish countryside, ideal place to stay before or after a transatlantic flight. peaceful. friendly and helpful staff. We liked it a lot.
The staff were so attentive, friendly and helpful that they enhanced a perfect country setting that was a few minutes from Bunratty castle and the airport. Food was excellent and they truly catered to the international traveler. The early breakfast on a Sunday morning for those needing to get to the airport was so helpful and then a map to the gas station and then the rental car lots at the airport were detailed and perfect. They also provided us with excellent directions to the hotel.The sunset over the Shannon estuary as we ate an excellent meal was the icing on the cake. Very pleased indeed. The quirky lighting system----the overhead light had to be on for the bathroom light to work. But the hotel is delightfully old, so what can one expect!!
What I liked best was the gorgeous location: beautiful green pastures in a quiet, country setting in a lovely B&B. If you want rest and quiet, this is a great place to recharge. The staff is also very accommodating. We wanted to take a nice walk in the area, and we were given some great suggestions. I can't think of anything I didn't like.
Great staff, laid-back but efficient, friendly atmosphere. Nice location. Very flexible - I didn't want a full dinner because of business lunch earlier and so had a really first-class smoked salmon platter and good glass of red wine. None
Excellent staff. Early arrival no problem. Nice food.