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This hôtel can Never be a 5 stars hôtel , Max a 3 stars...
Ζĥε hotel is clean...hopefully it will stay that way...coz ƫhϊş building is still brand new now. Ζĥε service from ζĥε hotel staff were really poor...especially ζĥε staff in ζĥε reception desk.
the hotel bathroom with separate shower area that keep it clean and dry the services of cafe staff when we request for chilli
Excellent value for money since I paid less then $100 for my room, very spacious and well-equipped There is nothing to do nearby of the hotel so you will have to take a taxi every time you leave the place
spacious suite Reception staffs were very slow during check in. This hotel which claims to be a 5 stars hotel doesn't seem to have the 5 stars hotel standard and services. I chose this hotel is merely because it is near to my relative's house.
the hotel room were large and the breakfast buffet was good the reception staff were not professional to fulfill the customer needs and even though i have made reservation two weeks before, i have been told that there is no room available - executive king- and they will look for other room for me and i have to wait at least for 45 min to arrange after long flight to check in to the room !!!!!!!!!!!!!!!
security traffic to hotel during peak hours, need to call housekeeping for towels
We had 2 separate bedrooms and big living room. Suitable for biger group for longer stay. Staff was helpfull. Room needs some refurbishment already.
the best is staff and the spa some of furniture needs to be renew
Good filling breakfasts Pool is not working till next year and not told about this
Been staying here each time I'm in Jakarta with a group of friends. The 2 or 3 bedroom apartments are really value for money. Place is accessible anywhere and just steps away from Plaza Semanggi. Just a minor mishap with them forgetting to provide us with towels.
great staff, complete facilities, strategic location. Overall a good hotel in Jakarta
amaizing and wonderful hotel the hotel staff are trained to deal with customer and it has High security service> I advise to visit the hotel to enjoy the all services
The restaurant on the 14th floor was average - food was not really that good
large room, good service, nice break-fast buffet, room with smoke smell
It's a luxurious and beautiful hotel with dito rooms which are clean and comfortable. Acces to the popular shopping malls is not easy due to the traffic jams. Available taxis from the hotel are the more expensive silverbird-taxis. If you ask for a normal bluebird-taxi the doormen are not very cooperative.
everything looks perfect & felt perfect while im stayin in! quality & quanity molded to one. indonesian are big smokers & the smells around hotel lingers of local cigarette
Rooms are big nice and well equiped. The staff is very helpfull. Ther breakfast was one big mess. All tables where still full with dirty dishes and It took 15 minutes bvefore there where rolls and bread and when that arrived there was no cheese or ham etc. Took me again 15 minutes to get a fresh backed egg. Breakfast room was compleat understaffed the waiters where doing what they could but there where not enough of them. Discusting for an hotel of that standard. Was my last visit there.
The breakfast is very good, the service is up to my request.
T.V was smal if that was a LCD it was better no
The king size bed with 4 big pillows was great! All the hotel employees were very kind. Nice breakfast. Internet connection not included in the price of the room. Expensive dinners, smaller and less tasty that any restaurant outside.
Design of the hotel is good.securty and safty is excellent. for breckfast the bofet is not good.i found flying on the food.I told the workers about that.
The overall friendliness and cooperation of the staff.
Excellent value for money Internet charges should be complimentary in a Junior Suite
The style, very nice interior with a lot attention to detail. Good size. Nice pool. Cute/ pretty rooms. Wifi was outrageously expensive. The gym was very small. No outdoor bar, the pool closed at 9pm. No chance to eat outside.
I know this hotel for more than ten years . I like the atmosphere the delightful decoration the excellent breakfast and the nice service.
The Room was well appointed and the bed was made up with very good quality linen. My room was under the pantry, and made sleep impossible after 5 a.m.
Intimate, superbly comfortable hotel with great service. Easily outperforms 5-star chains. Cafe has excellent food and outstanding service, but the space is small and so quiet business meetings can be a challenge.
The staff was wonderful; very safe location, great breakfast.
Friendly staff, accessible to city but not in the city, close to good restaurants, felt safe, economical. Nothing
Bed very comfortable. Hotel close to shopping centre. -
I was at the hotel 2 times already, booked via Booking.com, but when I reached the Front Desk, they said they couldn't find my reservations. 2 times it happened already. So I had to forward my booking confirmation email to the hotel again. Check-in time was prolonged due to these incompetencies.
the room was very good I would like to have had a towel in the downstairs toilet
Very friendly staff, customer friendly check-in/out times, excellent food
Good breakfast and choices of lunch buffet. The light in the bathroom not functioning and the drain in the bath tub clogged. These were rectified by the maintenance crew.
View on the city from the room Lounge/bar in hotel. Not cosy, not attractive to spend time to have a drink
Location Laundry has to be requested for return - easy to forget. Internet charges are extras which is a cheap shot
Staff is friendly The reception peoples are in experienced
I had a lake check in, around 10pm and was upgraded due to non-availability of room booked, that was nice of Front office staff. Bar Lounge in Lobby could be done up better, very dull place to sit and have a drink.
Nice Hotel and nice Staff , nice breakfast. Small rooms.
The room was comfortable and quiet....
When we booked by Booking.com the currency was in US$ but the hotel is using the IDR currency so we had to pay more because of exchange rate
The location, in the middle of CBD...forget about the traffic and just walk around. Same breakfast everyday, free seating without knowing where can you sit.
The room was good.Security very good.All staff was friendly and professional. Service at the reception wasnt very good.But it was mostly because there wasnt enough staff working.
the design, the space, and the staff
We stayed already at many good hotels at Jakarta but for us the Dharmawangsa is still first choice. Very good location, still central but relatively quite. Excellent facilities, be it the lobby or the rooms, pool area or gym. Nice Javanese atmosphere and stile. Very professional and friendly staff. And there are these nice special add ons, you do not need, but they are suitable of cheering you up, such as personal butler service, paper with your letter head and your own name cards with hotel address. Everything that is supposed to work, works.
architecture and non-intrusive service. Special tea serving with indigenous classical music was interesting. Getting a little tired in parts of the room eg : holes in blackout lining of curtains. Location quiet and safe neighbourhood but not excellent for shopping and visiting city's attractions, restaurants etc.
pool area,good kitchen facilities. location is very very very bad, no grocery the nearest cerfour is 10 min by car.
this hotel is soo clean and wonderfull......the breakfast area is great ....
Luxury and Relax Bad hotail
Clean and moder offers full service apart Breakfast is below expectation limited range slow refill
An excellent hotel with pleasant, helpful staff, good location, good food and nice pool.
Better than any small hotel room - spacious, modern and clean appartments with all / more than you need. Located in good area still close / in reach of JKT centre. Friendly and helpful stuff make the stay even more conveniant. A place to feel comfortable and almost at home... Cable Internet (which my notebook could not connect) was free - WLAN should also be free for more easy access.
the apartment is large and clean suitable for family
I liked the spacious apartment I didn’t like the restaurant because it was narrow and there was no wide variety food was provided for the breakfast but for the lunch and dinner the food was very delicious, also the swimming pool wasn’t deep and there was no guard for children in case of emergency.
Everything seems well maintain. We like our 6 nights stay at Somerset, it is a really nice family apartment, with good facilities.
Well maintained and lately renovated as far as I have seen it (may not apply to all rooms). Located in the middle of Kemang - good if you want to be in Kemang - not so good if you need to commute due to notorious traffic in that area! Room (Deluxe - vivero) was very small compared to other rooms I have had in Jakarta at that pricing. Traffic in Kemang is one of the worst in Jakarta - so it's tough to get in and out in case you need to commute. But that pretty much applies to any hotel in Kemang.
The room was excellent, as were the staff. It met all basic requirements of a business traveller. No gym and the pool was too small for exercise. The breakfast was a bare pass (the food - the staff there, as elsewhere, were excellent).
Has a Starbucks with free wi-fi next door. No free Wi-fi.