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This hôtel can Never be a 5 stars hôtel , Max a 3 stars...
the hotel room were large and the breakfast buffet was good the reception staff were not professional to fulfill the customer needs and even though i have made reservation two weeks before, i have been told that there is no room available - executive king- and they will look for other room for me and i have to wait at least for 45 min to arrange after long flight to check in to the room !!!!!!!!!!!!!!!
spacious suite Reception staffs were very slow during check in. This hotel which claims to be a 5 stars hotel doesn't seem to have the 5 stars hotel standard and services. I chose this hotel is merely because it is near to my relative's house.
Excellent value for money since I paid less then $100 for my room, very spacious and well-equipped There is nothing to do nearby of the hotel so you will have to take a taxi every time you leave the place
Ζĥε hotel is clean...hopefully it will stay that way...coz ƫhϊş building is still brand new now. Ζĥε service from ζĥε hotel staff were really poor...especially ζĥε staff in ζĥε reception desk.
the hotel bathroom with separate shower area that keep it clean and dry the services of cafe staff when we request for chilli
great staff, complete facilities, strategic location. Overall a good hotel in Jakarta
amaizing and wonderful hotel the hotel staff are trained to deal with customer and it has High security service> I advise to visit the hotel to enjoy the all services
large room, good service, nice break-fast buffet, room with smoke smell
It's a luxurious and beautiful hotel with dito rooms which are clean and comfortable. Acces to the popular shopping malls is not easy due to the traffic jams. Available taxis from the hotel are the more expensive silverbird-taxis. If you ask for a normal bluebird-taxi the doormen are not very cooperative.
Rooms are big nice and well equiped. The staff is very helpfull. Ther breakfast was one big mess. All tables where still full with dirty dishes and It took 15 minutes bvefore there where rolls and bread and when that arrived there was no cheese or ham etc. Took me again 15 minutes to get a fresh backed egg. Breakfast room was compleat understaffed the waiters where doing what they could but there where not enough of them. Discusting for an hotel of that standard. Was my last visit there.
everything looks perfect & felt perfect while im stayin in! quality & quanity molded to one. indonesian are big smokers & the smells around hotel lingers of local cigarette
The overall friendliness and cooperation of the staff.
The restaurant on the 14th floor was average - food was not really that good
The breakfast is very good, the service is up to my request.
T.V was smal if that was a LCD it was better no
Design of the hotel is good.securty and safty is excellent. for breckfast the bofet is not good.i found flying on the food.I told the workers about that.
The king size bed with 4 big pillows was great! All the hotel employees were very kind. Nice breakfast. Internet connection not included in the price of the room. Expensive dinners, smaller and less tasty that any restaurant outside.
Been staying here each time I'm in Jakarta with a group of friends. The 2 or 3 bedroom apartments are really value for money. Place is accessible anywhere and just steps away from Plaza Semanggi. Just a minor mishap with them forgetting to provide us with towels.
security traffic to hotel during peak hours, need to call housekeeping for towels
We had 2 separate bedrooms and big living room. Suitable for biger group for longer stay. Staff was helpfull. Room needs some refurbishment already.
the best is staff and the spa some of furniture needs to be renew
Good filling breakfasts Pool is not working till next year and not told about this
Excellent value for money Internet charges should be complimentary in a Junior Suite
the room was very good I would like to have had a towel in the downstairs toilet
The style, very nice interior with a lot attention to detail. Good size. Nice pool. Cute/ pretty rooms. Wifi was outrageously expensive. The gym was very small. No outdoor bar, the pool closed at 9pm. No chance to eat outside.
Friendly staff, accessible to city but not in the city, close to good restaurants, felt safe, economical. Nothing
Intimate, superbly comfortable hotel with great service. Easily outperforms 5-star chains. Cafe has excellent food and outstanding service, but the space is small and so quiet business meetings can be a challenge.
Very friendly staff, customer friendly check-in/out times, excellent food
I was at the hotel 2 times already, booked via Booking.com, but when I reached the Front Desk, they said they couldn't find my reservations. 2 times it happened already. So I had to forward my booking confirmation email to the hotel again. Check-in time was prolonged due to these incompetencies.
The Room was well appointed and the bed was made up with very good quality linen. My room was under the pantry, and made sleep impossible after 5 a.m.
I know this hotel for more than ten years . I like the atmosphere the delightful decoration the excellent breakfast and the nice service.
Bed very comfortable. Hotel close to shopping centre. -
The staff was wonderful; very safe location, great breakfast.
Good breakfast and choices of lunch buffet. The light in the bathroom not functioning and the drain in the bath tub clogged. These were rectified by the maintenance crew.
The location, in the middle of CBD...forget about the traffic and just walk around. Same breakfast everyday, free seating without knowing where can you sit.
Staff is friendly The reception peoples are in experienced
The room was comfortable and quiet....
Nice Hotel and nice Staff , nice breakfast. Small rooms.
When we booked by Booking.com the currency was in US$ but the hotel is using the IDR currency so we had to pay more because of exchange rate
Location Laundry has to be requested for return - easy to forget. Internet charges are extras which is a cheap shot
View on the city from the room Lounge/bar in hotel. Not cosy, not attractive to spend time to have a drink
The room was good.Security very good.All staff was friendly and professional. Service at the reception wasnt very good.But it was mostly because there wasnt enough staff working.
I had a lake check in, around 10pm and was upgraded due to non-availability of room booked, that was nice of Front office staff. Bar Lounge in Lobby could be done up better, very dull place to sit and have a drink.
We stayed already at many good hotels at Jakarta but for us the Dharmawangsa is still first choice. Very good location, still central but relatively quite. Excellent facilities, be it the lobby or the rooms, pool area or gym. Nice Javanese atmosphere and stile. Very professional and friendly staff. And there are these nice special add ons, you do not need, but they are suitable of cheering you up, such as personal butler service, paper with your letter head and your own name cards with hotel address. Everything that is supposed to work, works.
architecture and non-intrusive service. Special tea serving with indigenous classical music was interesting. Getting a little tired in parts of the room eg : holes in blackout lining of curtains. Location quiet and safe neighbourhood but not excellent for shopping and visiting city's attractions, restaurants etc.
the design, the space, and the staff
Everything seems well maintain. We like our 6 nights stay at Somerset, it is a really nice family apartment, with good facilities.
I liked the spacious apartment I didn’t like the restaurant because it was narrow and there was no wide variety food was provided for the breakfast but for the lunch and dinner the food was very delicious, also the swimming pool wasn’t deep and there was no guard for children in case of emergency.
this hotel is soo clean and wonderfull......the breakfast area is great ....
the apartment is large and clean suitable for family
pool area,good kitchen facilities. location is very very very bad, no grocery the nearest cerfour is 10 min by car.
An excellent hotel with pleasant, helpful staff, good location, good food and nice pool.
Clean and moder offers full service apart Breakfast is below expectation limited range slow refill
Luxury and Relax Bad hotail
Better than any small hotel room - spacious, modern and clean appartments with all / more than you need. Located in good area still close / in reach of JKT centre. Friendly and helpful stuff make the stay even more conveniant. A place to feel comfortable and almost at home... Cable Internet (which my notebook could not connect) was free - WLAN should also be free for more easy access.
the location is near the office, so i can just walk 15 minutes to my office the price is high, the bathtub is broken
apart from friendly staff; nothing, even they upgraded me to a suite. You should check the hotel, run down, dirty. I felt cheated. There is no free internet as indicated in booking.
Nice hotel, very friendly personnel; Local atmosphere; Breakfast nice mixture between Indonesian and Western food.Cinema next door; Good parking facilities; Have been several years ago in the same hotel, Kartika needs in some parts renovation.
The hotel is good value for money. The rooms are spacious and the staff are quite helpful. Breakfast has good range of offerings that caters to local as well as international tastes. The hotel has a bar with live music which gets quite lively in the night. The toilets could have been cleaner. English is not spoken by most of the staff; however, despite the language barriers, they were very helpful.
Hotel staffs were good. Cleanliness, food