The pool ambiance was amazing! Loved the sauna and hot tub. Great location. Right next to the train to Arlanda, which was really convenient as a traveler! I had a hard time checking in with one of the staff members because my credit card was not working even though I explained to her that I was not going to be buying anything on the bill. Finally she understood.
Great breakfast and great staff. Room was not comfortable for two people. There is a lack of storage. We enjoyed the hotel but we would not want to stay at this hotel for several days.
So close to the train station and the center of the city. Perfect walk to the theater we were going to. Not a lot for small children, but the staff was very friendly and accommodating.
Location Slippery floor
I needed to get medical help when I arrived at the Radisson. Nayra at the front desk arranged for me to go to a nearby clinic and made several phone calls to expedite the process. She was so outstanding in her service! Hold on to her. She is the BEST. Thank you so much!
Location and hospitality Rate
Convenience No windows that open up to the outside air The windows open to the inside of the airport
This place turned out to be perfect for my needs. I only had 24hrs in Stockholm, didn't want to waste time on additional travel to and from hotel. Easy access to airport from here. The staff at hotel was great, very friendly and accommodating. They even helped me plan my itinerary for the day! I was able to check in early, which was very helpful after an overnight flight. Room was clean and very nice. Not very large, but for being alone it was completely fine. Would highly recommend staying here!!
Very practical location and super comfortable beds, great breakfast buffet. The exterior and it's surrounding are a bit scruffy but nothing bad, could use some touches to brighten up/update it's appearance. The business rooms are rather tight, we could not open both our suitcases at the same time so we had to take turn. The hotel doesn't have a dedicated concierge so we had to trouble the receptionists who were very busy. Some receptionists are knowledgable some are not able to help much.
the Swedish meat balls i ate in the lobby bar area did not taste good.
The hotel staff was very friendly and accomidating. The superior room was just that. Modern, clean and our room location was very quite and that is rare in a bustling city location. Honestly I didn't have one single complaint and that's rare for me. Couldn't ask for a better location if you're taking the train from the airport.
Excellent location, and good breakfast buffet Basic and small rooms, even if we upgraded to a superior room in order to have harbour views. The restaurant run out of foods for dinner and only have two options.
The location was excellent and its breakfast. Since it was freezing and there was a lot of snow, I used the parking facility. They charged 390SEK and the parking was outside!! The car was covered with ice and I could not open the trunk! I found it not to be correct to charge 390SEK without telling that the parking is outside.
The hotel has a good location, very nice views to the harbour and the staff is very professional. No complaints.
Amplasarea The rooms are very small. The accomodation is not a 5 stars hotel.
The hotel was in a very central location. The room althougt not very big it was really nice and very clean. Breakfast was a bit expensive but was nice after all. Definatelly value for money.
The room was lovely with a wonderful view of the water
Excellent view over the water, but that's about it! Wifi worked reasonable. One of the worst hotels I ever stayed at! I wonder how they got those 5***** ?! It is more like a reasonable 3*** hotel. Very small room. The bath leaked (was fixed the next day though). What the hotel presents as a gym is not gym at all - the small room with the ceiling about 2 meter high, so that you can not stand on the cross-trainer without damaging your head. The equipment is literally falling apart and rusty. It is simply dangerous to try to use that so called "gym". And then the hotel sells vouchers for an extrenal gym for 150 sek, which is under reconstruction. The sauna doesn't get hot - 80 c after 2 hours! I haven't expected that kind of things from Radisson sas and I am hugely disappointed with them.
The hotel itself is beautiful and in a great location on the water. Also, once I had gotten back home I realised that there was a small overcharge on the bill. I e-mailed about it and they fixed it (credited my card) immediately. The gym was a little small.
The sea view was espectacular and the rooms also
good location in city.
Good location, friendly staff Verys small rooms, almost no place to stand if you add a baby bed, very noisy airco, noisy closing of the entrance door of all the rooms
the breakfast was great. The staff was rude and HH Points were not honor because I did not pay for the room even though I stayed in teh room
Amazing design, great location, luxurious. Breakfast was very good
Hotel was well situated, close to the Old Town, and transportation links. Breakfast was substantial. Room was small, despite having a King Executive Room
the marble shower
Location, breakfast, comfortable beds
Comfort, hospitality and a wonderful breakfast buffet.
Location, staff, views, food. There is a club downstairs that is open until 3 am fri and sat nights. Due to the loud music it was impossible to sleep until they closed.
exeellent staff, extremely friendly
Great location with good view, nice breakfast and equipped with all the necessities.
location and service
The location of this hotel is ideal if you want to get most out of your Stockholm trip. Most of the places to see are within the walk distance. The Parking is quite expensive. However it is possible to park the outside the hotel for less. My advice is not to bring the car to Stockholm.
Room was clean, quiet, and comfortable. Breakfast was good.
They were doing construction on the lower floors, so they upgraded us for free to a junior suite because my dad is older and likes to rest during the day and couldn't with all the noise. Receptive employees. Breakfast was good. Room was very nice. Breakfast was supposed to be included, although every morning, the person who lets you into breakfast would tell us we had to pay extra. I would say every morning that no we already cleared this up, breakfast was included and they would look again and say "oh yes, you're right". then we we checked out they told us we had incurred fees for having breakfast every morning and we had to again show them that breakfast was included. We stayed for 4 nights. Also, the location is goo but not great. about a 10 minute drive from everything we wanted to do.
Gym was great as was the times it was open Breakfast was good, efficient. Staff was very efficient and lobby was very nice Only one negative for the hotel is the location from the train station. i walked and it about 10 -15 minute walk; this is the only negative. Neighborhood is nice but not very touristy
The staff were always very friendly.
rooms were on the smaller side, but well organized, efficient, clean, and well designed. and the beds were supremely comfortable. i didn't even feel like i was in a hotel!
Absolutely wonderful staff - extremely courtious! The sauna in a the basement was a wonderful treat - shame I didn't get to spend much time relaxing there.
Friendly staff Great breakfast Close to metro Beds are not the most comfortable
The room was extremely clean, with great storage space. The staff were incredible and always offered help and advice, going above and beyond required in order to help us. The breakfast served was great too.
Location, size of room, friendly personnel No shampoo or other toilet accessories you would expect in a 4 star hotel
The location is good, the breakfast excellent and it was clean The staff in the reception was slow
Traveling solo I was looking for a bargain knowing most of y time would be spent touring. I got a bargain, but you get what you pay for. The room was fine, but was in the basement. Every time a nearby door closed, it slammed and was distinctly audible. The walls overall are paper thin, don't expect to have a private conversation. Breakfast was included and was more than satisfactory. The staff is also very nice and helpful. I think this is a great hotel if you're not traveling on a budget. From what I've seen the rooms in "first class" upstairs look lovely.
nice atmosphere , design internet connection is not reliable, not good,
The location was unbeatable
Good location. Nice staff. Good breakfast. Very nice hotel/rooms with high ceiling. Great rainshower.
I really enjoyed the rooms- the decor was lovely and the beds were extremely comfortable. The hotel staff were also extremely helpful and courteous and they went above and beyond what we expected of them. I also really enjoyed that on the weekend, the breakfast buffet was open until 11:30 which allowed you to sleep a little later if you wished to. 1. I found the room to be extremely hot and I would have appreciated being able to control the temperature myself 2. The street which our room looked out over became extremely noisy in the middle of the night when the bars and nightclubs got out and as a result, I found it very hard to sleep. 3. When I was booking the room, I especially wanted a bath instead of a shower but this information wasn't available on the rooms. I was a little disappointed the room did not have a bath. 4. I have stayed in this hotel before in a standard double room and apart from the size of the room, I did not find there was any difference at all with the Superior King Room. I had expected it to be a little more 'superior' than then standard rooms!
Dreadful music in the dining room.
Style and value in a fabulous location. The staff were terrific and I liked the boutique hotel feel!
location of the hotel
The hotel is extremely well located in the heart of Stureplan and restaurants, bars, shopping centers happen to be all at walking distance. The only drawback is the lack of cosy, warm hotel atmosphere as when leaving the reception you get into a hall which resembles more to the an ordinary building one's.
perfect location no window room is a bit small, and much noise comes from the nearby stuff doors
best location! classic rooms is perfect. in loft room is not enough living space. in my opinion classic room is better. i don't like breakfast and room without window - it's awful!
The good service and great rooms They were doing renovation work, and could improve information about the noise that it causes in the rooms
The staff were very accommodating and made sure I was comfortable.
very comfortable bed and linengood reception area/bar and staff food not hot enough at buffet breakfast
yhIt is a very nice hotel with good location. The room was very clean and nice. I wish that the breakfast was not so expensive. Maybe a good offer that incloude the breakfast.
room is small
the lobby bar with life music the rooms and the surroundings are very old
The breakfast was good, staff wonderful, bar and food fantastic and for someone visiting for the first time they Swedish fare they presented was legitimate and very very good No indoor pool Or jacuzzi, but no one can have everything!
location, breakfast, clean, staff no bath, cold room
Location and friendly staff Bathroom quite small; door could not close
very clean room, nice located in city center, friendly staff, fantastic breakfast our room was really chilly and we had to ask for an extra radiator. Two separate beds are always a minus when you travel as a couple..
Excellent high standard hotel. Friendly and professional service.
however we only stay here one night, the breakfast was very good. The bed was very good and the room was quiet. For a small room it has a lot of space. no
Access to tourist locations and restaurants was easy walking. Proximity to nightclub made sleeping a problem between midnight and 5am despite being provided with earplugs.
Nothing much, though it has been a dignified old hotel. Prices at the bar were over the top. There was an unbearable odour of sewerage in our tiny room emanating from the bathroom toilet and drains. We had to abandon the room. The hotel staff eventually rebooked us at a nearby hotel as they were not able to upgrade us.
Very nice room interior. The external noise was bad.We asked for a quiet room and got one opposite a noisy bar that stayed open until 03.00 a.m. It was also above a street that was noisy.
The included breakfast was very good and had a wide variety of foods. The room was stylishly decorated. Hotel staff was very nice and helpful. The location was perfect, close to restaurants, bars, and Metro and within walking distance to many attractions. The bathroom was too small, and the bed was too soft.
the reception desk was always empty
The location of this hotel is great. The room we had was very unique and had a chandelier in it. It is right in the middle of all the nightlife. They seemed to be understaffed upon check-in as the receptionist had to bring up our bedding. The bathroom was small.
Front desk staff: saw how exhausted I was when I arrived at check in and selected a quieter room for me, and were very helpful regarding leaving my luggage. I was surprised late at night when a gentleman was able to open my door with his key card. This gave both of us a fright.
I found the staff to be courtious and professional. The location was ideal for bar scene and historic area visit. Room was small but comfortable.
Situated in the city center it is a very good hotel for a shopping trip to stockholm. Too close to the open air music clubs. Very loud music all night long, so you do not have to complain about the traffic noise.
The hotel is in a beautiful location, the staff is very friendly and professional, the breakfast was very good and complete, the room was spacious and quiet, super shower(s). Really a gem, this place and we will surely go back!
I loved the location, so quiet but still a short walk to the city tourist spots. I loved staying in a a design / modern hotel but it retained its old style too. We got great recommendations and directions to eat out at night from the reception staff. We got good friendly service in the restaurant for breakfast and one dinner. And the breakfast was great! Bathroom door wouldn't open and close properly. Rooms were very hot and in the morning when we opened windows they'd slam shut in the wind.
Staff were extremely helpful
Helpful personell The bathrooms - couldn´t close door between bedroom and bathroom
location, room space and design, natural setting
The design and comfort of the hotel are first rate. The location on a quiet island takes some getting used to. Once we were acclimated it worked out fine.
Fantastic room of approx. 50 m². Lovely bathroom. Very well sound-isolated. Exceptional quiet location for such a large city. A bit expensive, but it was worth it!
Staff were exceptionally friendly and helpful. Location was convenient to the Old town but yet was a great peaceful escape after a day in the city. Nothing we did not like
Incredibly freindly staff. Good food. Excellent Champagne :) Have absolutley no reason to complain! ... none to report
Very extra-ordinary staff, helped us in every case. The rooms are really clean and nicely designed. Breakfast was delicious. Hotel's location is really close to the city center. View is great..Definitely will stay in this hotel, especially in summer.. There is nothing that I can complain about..
friendly staff, great location and fantastic breakfast
Beautiful hotel with lots of original touches. Beautifully decorated and designed.
That was very busy and too many people at breakfast.
excellent breakfast, friendly and efficient staff
Nice rooms and friendly staff. Location was decent, particularly for the price. There was morning construction which was very noisy.
Location - close to city
The welcome in the reception and the housecleaner. small room, the personal in the restaurant wasn´t that nice.
Central situated: close to downtown, shopping, trains and nature
All the employees responded efficiently and courteously to our requests. 1. The bed was too hard,which gave problems for my wife who has a sensitive back. We got from the hotel staff a soft overlay which fixed the problem,but the beds could be improved by effective springs below the mattress. There is currently just a solid board--not up to the standard of the rest of this hotel. 2. The shower area was very small,and with the Swedish system of one side completely open,water goes everywhere.
Friendly helpful staff. Good food. Close to the town centre.
Very good location - near underground and buses, near centre. Good that afternoon tea/coffee is available and light snack in the evenings included in price- nice surprise. Ideal for short break - would recommend hotel to friends. Not much storage but hotel is probably mainly used for short stays - TV too high up due to small size of standard room.
Location good for Business and evening buffet is a nice service. Little things. No plug-in next to a mirror for shaving. Problems with the phones while I was there and security was lax due to a sleeping night reception.
Internet access in rooms is poor
location room is too small
Quiet and close to my business destination Rather small room and bathroom for 4 star rating.
Cofe machine, 24H available free juice Hotel reservd my money after online reservation. After I arrived to the hotel I pay again. But old reservation is still active. I should wait of my money 30 days. I found it terrible and never recommend it to my friends
Good lacation and quiet
Location and breakfast/light meal selection Dining room a little small
Location and price Internet access was weak. My room was tiny.
The smallest room ever, and the bed was so small I was wondering how could any male ever fit on it. OK, for just a overnight stay.
Breakfast was nice.
Mid size cosy hotel with a maritime atmosphere in the very nice Gamla Stan. Having forgotten my powersupply for my laptop I was very happy by all the efforts made by the hotel personnel to find an appropriate solution for me. 2-3 people shifting gear at once to help me out. Great service written in capital! n.a.
Staff was great. Location was perfect; in the heart of historic area.
Nice and clean rooms even they are quite small. Breakfast does not include to the room price but it is good. Quite hard to get a taxi.
good theme, nice ambience breakfast was apalling. Quite the worst arrangements I have experienced in 5 years of frequent business travel. No fitness facilities. Expensive internet facilities. Overall overpriced
nice quiet room and excellent location and very good breakfast
I havent feel stars more than three
location, nice rooms no free internet (even in the lobby) is not from this time
My husband and I loved that all was authentic ART, and so easily followed with the captions. We thought the decor was so real, tangable, and so much History to be shared; added to the time there. The location was super to enjoy the OLD CITY. Thank you so very much! We would have liked a place to have a night-cap, glass of wine in the eve, on the premises, Rather then walking the streets looking for a place to rest and talk, and then returning to sleep.
Nice and helpful staff Bang and Olufsson equipment not in all rooms
Nothing to like. This is not 5 stars hotel. Maximum 3 stars. Windows was broken. Too small rooms.AC Not working. Expensive and breakfast is not included.
good price & quality
big TV screen :) my room was on basement floor
Good position to visit Stockholm and rates just a bit under the average of the town. Rooms are small (but clean). The breakfast room and the reception are in another building and there is no direct access from garage to the rooms.
Easy checkin/check-out, clean, quiet, good location, good breakfast, nice to have a gym. Would have been good to have gym open early
Excellent location. Generous breakfast. Rooms feel old and need refurbishing. Doesn't really deserve its 3 stars
Hotel is centrally located. The rooms are very spacious and the decor of the room is very good. The reception staff is very attentive.
Room was very comfortable That the breakfast room was located at the other building
Everything was ok except a bad smell in the bathroom which was of course very unpleasant.
Excellent location! Only 10 mins to go from Central station. Very kind staff. Rooms are too small. Only 13 TV channels, mostly in swedish and english.
The staff, community room with internet access and buffet. The room was a little smaller and darker than I like
Great modern hotel great value for money, lovely spotless rooms, great breakfast and very helpful staff. Location easy and in close proximity to all sites 10-15 minute walk at the most.
Refurbished, very good quality. Staff is efficient. Maybe AC was not easy to setup. But was not a real problem
breakfast was superb, location was in good area, staff very helpfull not so much dislike but a bath would have been great
Comfy clean room. Great breakfast.
I thought the hotel was very clean, the bed was comfortable and clean, same for the bathroom and shower, perfect. I also loved your choice of food for breakfast, very generous and varied. The bread I chose for breakfast wasn't fresh.
The price was relatively expensive ~150 Euros per night (however this is the case with most hotels in Stockholm if you book late) and the internet connection was not very good (not very fast neither stable)
Locaton - main city within walking distance and local bus options good. Great breakfast.
Was very!! Cold in the room (absolutely no heating, but big windows), there was no mini-bar, no room-service. Poor breakfast (because they do not have a restaurant inside). Far from the city center. 2 Star maximum. Booked for 4 nights but moved to Lydmar Hotel next morning.
Nicely designed rooms, excellent breakfast, good location. Although the room was very spacious, there was little room where to put your stuff and clothes. A tea kettle would be nice to have in the room, not upon requext only.
Proximity to where we wanted to be located
beds, elevator, bathroom,quiet loved everything
Beautiful, quaint hotel. Lovely staff and nice cocktail lounge. The room is small but has everything you need including decent minibar. It is easy to walk to Gamla Stan, Skansen or the Vasa. I would definitely stay again A little hard to get luggage upstairs. Breakfast gets crowded but the quality is excellent.
Location and design breakfast requires more variety
We stayed only one night at the hotel, but the room was good, the whole atmosphere was excellent and the breakfast was fine. Also the hotel personel we met were very pleasent and polite.
Pleasant and helpful staff.
The location was great. Since it was my first visit to Stockholm the sites, people, lights, boats are excellent whether you visit in the summer or winter months I have allergies so there must have been dust in the rooms and I continously was sneezing
excellent location, helpful staff front desk daily cleaning was very fast and not first class
Excellent location, very clean Fairly expensive, small room, limited dining options
The hotel was lovely. The room was huge and the bathroom had a rain shower and huge jetted tub. Cannot wait to go back!
Comfortable, professional staff, good facilities, great central location.
rooms are bit small and complicated (steps)...
High ceil, beautifully decorated room: fabulous bath and shower, hardwood floors, large and airy. Luxurious Duxiana bedding and linens. Hotel breakfast was terrific with many options. Located on a major street in Stockholm, the Diplomat is a short walk from everything. I will definitely stay here again. I don't know what room another traveler got that was tiny -- but my room was huge.
location and breakfast not a 4 star hotel by standard
Nice room, toilet and bathroom. Good breakfast. Good location for business and turist purposes.
Close to Train station and shopping district
Location is excellent. Design in common areas is nice. - I found staff a bit slow and unengaged. It took them forever to find my booking and I think they could have managed the process better. They should get some training in service approach in general - The cafe/bar/restaurant closes at 9:30pm after which you can only get something to snack on in vending machines. - No wifi in fitness room
the location is the best place in the city, also the service is very good no
the location was excellent. walking distance to central station, old town, and all the best spots. lovely breakfast. the air con. was horrible there. it was like staying in a hot country at night, when it was off, very very stuffy in the room as the window was looking into a roofed courtyard. when it was on very noisy and didnt cool the room.
great hotel, great breackfast, clean room everything was great! everything was great!
great place, clean, great breakfast, very good location for shopping everything was great
The location of hotel is very convenient for sightseeing and shopping. Close to City terminal as well. Staff was really helpful. I left my computer in the taxi and with the help of the reception I got it back very soon. Breakfast was also good. I travelled alone but I booked a superior room for two people. Well, in view of the size of the superior room which was hardly big enough for me I cannot imagine how small would be a single room. I’m only 178cm and 71kg. So, I suppose that to problem was not with my size…
reception staff was helpful staff was collecting food in breakfast before the time its supposed to end, no air-conditioning, very far from the metro, the door-key card was not working properly,
There is a Flygsbussarna bus stop just 30 meters from the hotel, making travel to and from the airport super convenient. The breakfast buffet offers an excellent selection, and everything was very tasty, including the coffee. The hotel staff are very attentive. There is a charming little English-style pub annexed to the hotel, and the food and drink there are first-rate and reasonably priced. Even though the hotel is very clean, the décor looks run-down and antiquated. The "single superior" room is quite small, and mine smelled of leaking gas from the radiator heater. The hotel is rather far from the city hub, but there are some hip little nooks and crannies in the surrounding districts. You just need to be adventurous enough to explore the area by foot.
An anonymous business hotel, located near the highway from the airport in a residential area. 20 minute walk to city centre. I had a room on the top floor which meant I had a lot of vibration noise from the air-con plant on the roof.
Had to stay out of necessity, crisis abroad. Hotel was o.k. , near the hospital. Literally slept in it at night and had breakfast. Staff were helpful and friendly
Design and breakfast no air contitioning
Staff was courteous. The room booked was too small. I upgraded the room. The upgraded room was nice, though the view was not good. I missed the in-room coffee. The iron was not a steam iron.
The breakfast buffet was very nice and well-stocked. The room was large and comfortable with lots of light. Our room was on a quiet side street and we slept very well. The spare fold-out bed was also very comfortable for my 11 year old daughter. The room walls were somewhat marred and could have used a wipe down. The bathtub rocked but I fixed it by screwing down the foot. Altogether, the negative aspects were minimal.
The hotel is located non so far from the centre of the city and very close to the Karolinska Institute. Excellent breakfast and good restaurant Rooms are rather small.
Not centrally located for business travel around town.
Location, breakfast, clraniness missing some ammenities: body lotion, tissues
Our room was cozy and perfectly sized for a weekend trip. We were pleasantly surprised by the extensive breakfast buffet. The staff was extremely friendly and helpful. The location was great for taking the metro around the city and the bus to the airport dropped us off right outside. High recommended.
Great location (just 10 mins walk to shopping area), good breakfast, LAN in hotel room.
very good value and location, room was small but exceptionally clean, quiet location, good breakfast and very accommodating staff. all in all couldn't have asked for more for the price we paid.
quiet and discretion
breakfast was a bit poor
the quirtness The breakfast room was too tiny
Great value for money considering you are just 10 mins walk from the old town. the room was spacious and warm and the bathroom great with heated stones on the floor.at the reception the girls were extremely helpful and all really beautiful.you don't have your own kettle in the room,however coffee and teas are availble at any time at the reception.we slept very well at night, no noise at all.we would definetely go back there again. the breakfast was a bit limited, however the quality of the food was excellent.
It is cosy and located right in the city centre
A comfortable hotel a 10 minutes walk from the center. Good value for money! The breakfast was not too exciting.
good service, nice rooms and very nice staff and guests, nice pictures and liked free coffee
the hotel was excellent, staff were helpful and friendly, room spacious and comfortable and all facilities were top class. Just a minor point, although the breakfast was fine a little more variety would have made it even better.