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Room had a good outlook over river, plus quiet and secluded. Exceptionally poor service from the staff at reception, left a day early as a result and went to a better hotel close to the airport, The hotel is too far from Denpasar and there is a lack of taxis servicing the hotel.
The location is like heaven. The kindness of the staff is superb. The shuttle service is oke till in the night.
Please write at least 15 words we love the scene it is so natural and fresh. the water fountain is also very beautiful Nothing but far from the city
My friends & I were a little disappointed as both villas that we got were rather dusty and dirty.
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Cleanliness of the hotel.Very helpful staff team. The location.
Near the airport , local shops and restaurants and a good place to relax. None
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.
location and atmoshpere No king size bed avaialble although already put my preference.
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
The hotel is absolutely stunning, with modern, tasteful and luxurious finishes. It is connected by frequent tram to its sister resort (Ayana) and to a private beach. It's a little out of the way from Jimbaran itself, and requires an inexpensive taxi ride to and from town. Food at the resort is good but expensive. The spa is astronomically expensive by Bali standards, although it is in line with Western high end resorts. The Rock Bar at the Ayana (for which Rimba guests get priority access) is a lifelong memory (although VERY expensive). The staff are extremely friendly and willing to help. The beach is beautiful. Location is quite convenient to the airport. In the early morning, it was only about a 10-15 ride. Honestly think it was our one-time bad luck, as opposed to a constant problem, but the air conditioning in our room could not be adjusted, even after we called for technicians to come and "fix" it. The temperature in our room hovered between hockey arena and cold-freezer. Made for poor sleep in an otherwise very comfortable room. Also, despite all the attention, the hotel managed to forget about giving us a promised wake up call. Fortunately, I set my own alarm just in case. But if I hadn't, we would have missed our early morning flight. The beach is very beautiful, but it's not for swimming. There are lots of big waves and big rocks, and the red flag is probably out 99% of the time. All in all, despite the shortcomings, I still believe this to be an outstanding hotel. Well worth the money (and priced much cheaper than many hotels that are likely comparable in quality).
All staffs are GST! Greet, smile and thank you! Best resort in Bali. We booked our stay via kayak and when check in, was told by receptionist that breakfast is not included in my package which have been confirmed by agent kayak. I showed them that my booking is inclusive of breakfast, I then emailed to kayak but no response from them till date. Rimba is really nice, after check in, receptionist called and said that the resort will extend breakfast to us for the our stay in Rimba. The staffs at Rimba ensure that whatever request you have will be fulfilled at their best possible. Not that I can think of..
Great location, secure area, close to shops restaurants etc., clean rooms, great pools, gorgeous beach great for snorkeling, excellent spa. Concierge had limited contacts/knowledge of activities in the area, particularly dive companies to contact for bookings. Expensive compared to the rest of the island. Restaurants overpriced, especially the drinks. Beach is nice but they allow people to come up to you and try to sell you trinkets, which is fine but many of them are very persistent/pushy and it isn't conducive to a relaxing beach experience. There was construction going on when we were there (March 2015), and the noise detracted from our spa experience.
The food was more than excellent. It relates well to the beach; less cluttered and more spacious feel than the nearby hotels
Place Club, location of the hotel, very nice hotel there was no sun protetion umbrellas at the beach. services (bewerages and food) at the beach were overpriced
The staff was the best! They truly wanted you to have the best stay. They did everything they could to help make sure you had a great time. Being part of the palace club was the best decision. The palace club went ever further to make sure everything was perfect. Make sure you try the banana pancake at breakfast! This place was amazing to wake up at 6 am, grab a free coffee on the beach and watch the sunrise. Perfection.
location was great - very quiet and relaxing
The wonderful architecture, gardens and swimming-pool, and the overview to the sea. We had a 3 days of pleasure and quietness, in the lovely Bali's way of living, with many good travellings around the island, and with all the help from the hotel staff. Very kind and friendly. Lovely restaurants, very charming and good food for reasonable prices. No internet in the room. And, it was quite expendive to pay in the lobby. This is the only bad thing in Nusa Dua hotel. Otherwise, is perfect.
Everything - the staff, the food, the room, the facilities are all 5 star The hawkers on the beach seem to be approching you more often even when on the sun loungers
Courteous staff and all the lil extras and attention by palace club staff. Plus buffet theme dinner.
The hotel location was away from the tourist hustle and bustle of the hotel we had stayed at in Legion. It was very relaxing. It was our favourite of the three hotels we stayed at in Bali on this trip. The main shops and night-life at Kuta were only a $7 taxi ride away. We loved the Japanese restaurant at Nusa Dua even better than the better ones in Tokyo! the water was very shallow so not for snorkelling. However, a diving/snorkelling boat excursion could easily be arranged.
the palace club was definately worth it. the service was exemplary and there was nothing that was too hard or difficult for the staff to manage. no problems with the stay although I wished the account was in australian dollars as I felt a little confused with the conversions
The location is superb - without doubt, this was the main attraction. The decor and features are very tired and appreciate that a big overhaul is in place - will stay on alert to see the improvement over the coming year. The worst aspect was the poor internet facility - these days business people are not able to just switch off. Not only was the service bad but it was expensive - compare with j w Marriot where service is good, in every area and it is free. That would make my choice obvious. The other issue was the so called happy hour where the price reduction was only applicable to the local beer and not all drinks like the other Hotels along the beach - consequently after one bad experience, we drunk and ate at the other Hotels along the Beach front. The room decor was dark and tired and needs to be modernized and the volume of furniture reduced to make more space.
Very friendly staff, great room, incredible garden, brilliant breakfast. Cannot swim in the water. I would recommend it to families as a 5-star destination, but not to young people in general.
Central location Very old room, smelly at times
Good location for shopping in Kuta. Great pool and grounds, plenty of sunbeds. Current renovations of the restaurant meant there was a little building noise during the day
Very central location, yet still peaceful and away from the hubbub of the street. Great pool. Huge breakfast buffet. Wifi is very intermittent
Location, Facilities, Service, Activities, Staff and friendliness of service. In fact, the hotel's review score in booking.com is not fair. As mentioned it has only one review, I hope from the hotel guests putting his own review and I'm sure Discovery Kartika Plaza Hotel will take best score in the world.
Excellent facilities, pleasent staff and surroundings and very central location. Excellent breakfast - but could innclude additional selecton of breakfast cereals.
The breakfast buffet was delicious. You name it, it was available. Our room was always nice and clean and the added touch of a dog made out of a towel on our 2nd day was gorgeous! The swim up bar was used nearly every day of our stay and the pool was a lovely, comfortable temperature. The pillows gave us grief,, One was not high enough and two was too high, We both had crook necks. That was the only flaw though. I recommend you take your own if you can.
Enjoyable, relaxing, courteous friendly helpful staff, all added up to make a real hastle free holiday.
The comfort of the facilities, the friendliness of the staff and their desire to ensure your stay was at highest level at all times.
Relax and no congestion within the hotel No sauna
The staff in every area were very friendly & helpful. The food was good & well presented at breakfast. We also liked the adults only plunge pool area, as we dont have small children it was nice to be able to have some adult space,it was very relaxing for us after a very stressful year. We have no comment to make as there was really nothing we didnt like.
It was a family hotel I had no young children so it was the wrong place for me. They gave me keycards to already occupied rooms and I walked in on a half naked man. It was really disturbing for both of us.
Close to all the action in Kuta and a lot of good places to eat. It is more a family hotel, and not that great a location for single people.
good location, convenient for shopping and beach walk. internet connection fee is very expensive!
Hospitable staff and good ambience No proper lifts and we have to climb up and down a few staris every time we need to get to our room from the lobby.
Pleasant & close to everything
The happy hour at the pool bar The polution of the air in Bali Kuta (a bit beside the hotel)
very relaxing we just wanted a few days away from our busy schedule it fitted the bill perfectly could'nt complain
Very beautiful territory of hotel, good beach, the good location. Awful rooms and bathrooms! The urgent renovation Is required!
Nice, clean rooms, welcoming staff, great buffett breakfast. Expensive food/drinks. Just outside the hotel is a very nice and very cheap restaurant. Also, bottled water and soda cheap outside the hotel
Fantastic tropical garden, nice Balinese architecture, tranquility & cosiness/ However the ocean was very dirty (full of debris0 compared to nearby stretches of shore at Intercontinental and other hotels
Room is big, nice garden, private beach and swimming pool. No wifi in the room. Not sure whether it's because of the air-con or the wooden furniture, there is very strong scent in the room, too strong to fall asleep, basically I didn't sleep all night long.
just the landscape and breakfast pictures on website are deceiving. very old.needs massive makeover .full of mosquitoes .doesn’t worth the money.very popular for Russians.
The atmosphere was good. Pool was great Price to high for bali. Had to pay for poor wifi connection
Very good food. Good big pool. During rainy season Jimbaran Beach gets dirty
Right on the busy Jimbaran Beach which is lovely, plenty of good value beach bars very close by. The hotel lacks any atmosphere.
lovely buildings in the style of Balinesian temples are placed in a beautiful tropical garden, wide sandy beach close to the hotel compex with shade and enough sunbeds to relax, romantic sundown and dinner in the fish warungs on the beach.
Gives the impresion of abandoned area,everything dirty around,only 3 unbrelas available in pool area the rest were broken and lay aside,I am sure this hotel will close down soon
Beautiful setting just next to the sea. The spaciousness and Balinese design of each lodging surronded by different varieties of trees,shrubs, plants and flowers simply make it seem like a peaceful paradise. All in all, a great place to retreat in serenity and tranquility. The lobby is also very impressive although a bit liveless! Staff do not always observe the "Do Not Disturb" sign - too eager to clean the room?! The internet-charge is much too exorbitant (50,000IRP) in proportion to the fact that it is slow and in a very small room with not enough privacy. Hotel room can do with a bit of facelift.
Nice resort. It is about 20 years old, but they do a good renovation. Beautiful architecture: wonderful reception - nice bedroom. Nice garden and clean beach. Close to the airport. The airport is open 24 h a day! Old air condition. Most people did not use the retaurant. It is expensive in comparison to the restaurants outside on the beach.
Amadea was in a good location on Jl Oberoi (i.e. eat street). The staff were friendly and helpful and the rooms were clean and modern. We stayed as a group of four in two twin rooms and thoroughly enjoyed our stay. The pool is nice and has a bar for cocktails during the day until 6pm, so great for relaxing with friends. Breakfast is served in a restaurant that is linked to the hotel at the entrance, and had all the options you would expect. Overall a very good hotel in a good location in Seminyak (although not close to the beach - 10-15 min walk away). I put in some dry cleaning in to be done by the following evening which I was assured by the staff would be done before we all went out at 6pm but unfortunately it was not. I had planned to wear one of the items but as it was not back in time this was obviously not possible. This was quite disappointing and I ended up having to buy something else to wear. Other than that one small blip it was a great stay.