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The Staff and their helpfullness. That the hotel was not staffed for 24 hours. Quite risky in case their are any emergencies.
The location was fantastic, the staff very friendly. It was great to have free, secure undeercover parking.
Visiting Sydney Opera House etc The photo on Booking.com of the swimming pool is not of this hotel, therefore false advertising and should be removed as the pool was nothing like photo which was a bit of a disappoint for us as this is one main reason we booked it. This was our honeymoon and was looking forward to chilling at the pool area which looked gorgeous on website!!!!
Fantastic staff, great location
I liked the friendly staff at reception who tried to fill all my requirements. I also liked that breakfast, although light, was complimentary. How you could only get there one way as I kept missing the turn adhad to go around the block many times.
I thought it would be a lot closer to the railway station.
Convenient for Airport and Railway Station
the kitchenette - great idea. That way we could buy our own food and prepare it, rather than having to go to a restaurant. Grocery store close by.
We found the staff very freindly and helpful. The Hotel is close to everything, very good price and clean rooms with everything you need. Good place to stay for a group of freinds or a young couple. I didn't want to leave
Reasonable accommodations, everything was clean. Reasonable prices. Excellent location, right next to a park and a couple minutes walk from downtown. Staff was friendly and helpful. Rooms were a little old and there were no elevators. Advertised a stay 4 days, stay 1 day free deal on their website that they wouldn't honor when I brought it up in the middle of my stay.
The staff were extremely helpfull. Shower doors have still not been fixed (see previous comments), the on duty staff were well aware of the problems but did not have the support of the new owners where repairs/upkeep are concerned
I liked the location and the value best. Using the booking website, my room was $119 for 3 nights which is a great value, especially since we had 4 adults in one room. The room was for a maximum of 4 adults and it was fairly tight in the room, but since we used it only for sleeping, it wasn't too bad. The mattresses are not top notch and resulting in some stiff backs, but nothing we didn't overlook because of the location and price.
location ok, close to Central station train and bus connections room was too cramped for three persons - when there is a couple registered, why not put in a room where there is a queen bed and a single for the third?
Location Bugs in bed is an experience I prefer not to have
Non availability of breakfast
It was close to the station in Sydney and it was on the local bus route which made it easy to get around Sydney. The rooms looked onto a very poorly maintained building and when the windows where open it was as if you had other people in the room.
The staff were all excellent and very helpful. They were very well informed during the APEC rally and provided accurate tourist information as the tourist offices were closed. The room was extremely small to the extent that boiling the kettle in the wrong place would set off the smoke alarm.
Clean rooms, good location, very good value for money. Some traffic noise.
Pleasant friendly staff, Reception area and breakfas.t room nicely decorated.Good advice from reception re travel to airport Room not well cleaned .Garment from previous guest under bed
Felt safe, good location for train travel. Clean sheets & towels, helpful desk staff - cheap rate. Room was worn out - carpet stains, moldy shower corners. Loud AC and broken phone. Toilet wouldn't stop running so had to shut it off underneath.
despite the exterior of the hotel (that was not really gorgeous, to be honest), rooms and communal areas are very nice (and new!!) for a couple, the room I had could be small (for Single is perfect)
Stuff is very helpful. Just for the roof top need to be clean up every morning. Other then that I'll rate the hotel 8 over 10. Just the roof top and some noise from the train other then that everything was great.
price was good and close to where my meeting was train noise early in morning. Also the staff could not offer a map showing where the hotel was in relation to city, the map given was only for more central city.
Location,price and simple breakfast
Everything works, no fuss. Room was very small, but good value
The apartment we booked was spacious and clean and decently priced for an apartment near the city.