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The general ambiance - the design, which is a tasteful combination of old and new + serviceminded staff. And clean! Comfortable bed, but uncomfortable pillows
Very homely. Lots of nice touches eg bottles of water at night. Good size room and very comfortable. Excellent staff Couldn't get air con at constant temperature
staff was really friendly and attentive, receptionist was multiligual that is important, we were offered to leave the car after we have checked out before departing the town nothing
This is a fine modern, small hotel, very well located. The facilities are excellent and the staff outstanding. As it is located in the old city its damned hard to drive to if you are arriving in Tallinn for the first time.
Hospitality. Defenently + s None loved everything
Smiling service all around. Luxurious and tastefully decorated room with great amenities (bathrobes, toiletries etc.). Spa was beautiful: high-quality and relaxing - especially as we were the only guests in there it was really something else compared to crowded competitors. Excellent in-room breakfast crowned our romantic weekend - we wanted to go right back! Pillows are not up to standard. Couldn't get AC to heat like we wanted.
Excellent location. Beautiful hotel, well done in an interesting and pretty old Tallinn building. Lovely interior decoration. Wonderful restaurant with outstanding breakfast (especially the scrambled eggs!) Slow bar service (lobby bar), but a lovely place to sit and relax while waiting anyway.
In addition to nice location it is a very quite and relaxing hotel. Very nice comfort and luxury for a romantic stay. The restaurant is very nice and gourmet!! The staff in the hotel is very serviceminded and nice. The spa is very good. Cleaning of the room was not good. The same dust at the table for many days. Used coffee-cup was removed two days after use.
Nice and friendly staff and comfortable room
Perfect location & excellent service quality, the spa was very nice Didn't like the wine at the restaurant, although i've tasted it before, and liked it very much – was there something else in the bottle?
Great typical hotel located just in medieval downtown.The staff was very helpful and friendly.The suite room was gorgeous with its sauna and the bathtub ideals after all day walking.Beautiful breakfast room as the whole hotel.Really reccomended!! Couldnt find!
Fantastic hotel with amazing staff (special thank you to Olga at the reception), very rich breakfast. Location, design and prices - everything is just plain amazing. The booking says that the registration is open till 8pm, but in reality the reception is open 24/7.
The hotel is in the Old Town near the main square, which puts it in the perfect position for a night out or a stroll around the town. The street (Lai) is quiet and in spite of the building works in a courtyeard adjacent to my room, the stay was peaceful.
First time I have a room with fireplace! Very cozy "historical" hotel. Great breakfast. Free internet. Right in the very center of Tallinn old town. Could hear noise from other rooms.
Brand new hotel and everything was new. Quality breakfast buffet. Great location. There was no lift. There was no air conditioning and only a small window.
Perfect location,fantastic old-style design,big rooms,friendly staff,speaks perfect English and Russian,very helpful,very good breakfast. everything was ok.
The location and the atmosphere of the hotel. The size of the room. This was to small and no room for suitcases or clothes.
The hotel was renovated in a distincitive yet beautiful fashion. Breakfast was good and there was plenty of it. Clean and neat rooms. The hotel staff was a bit absent minded, though kind. Or maybe they just had not much experience in running a hotel service business.
Exellent hotel staff!!! Right in the center of old city! Very delicious breakfast. There is no bar or restorant in the hotel, where you can have a dinner or drink a cup of coffee at any time.
Smell in the room.
staff was really nice and breakfast was good. beautiful bathrooms!
the staff very good and friendly we had to change our roombecause the carpets were very dirty. The carpets in the secod room, although better, were not very clean either.
Nice hotel for old people. For their 2nd spring. Location best. place for good sleep. stayed 4 days. I am 40 i think i am the youngest guest.During breakfast, the ladies who serve were also so old. I was thinhking to serve them:). There is no elevator to 6th floor. The elevator is done later i think for guest. Definetly not for business. So silent so slow. teras closes at 10 pm.
we got upgraded for some reason to a suite. Staff very friendly And spoke excellent English. Wonderful breakfast and excellent restaurant. Great location. Would go again. There is a very late night night club across the street and there was street noise all night but only a problem if you left your windows open. We slept fine.
Good location, good service
Room was clean and comfortable. Breakfast service was very elaborate and fresh. The Mekk restaurant offers and excellent selection for dinner The desk staff/reception appeared somewhat arrogant. There is no parking on site and they arrange for parking at a nearby hotel. If that hotel isn't full, it works well.
Very comfortable hotel with a good location in the old town, very quite even though it faces a lively street, very clean and well decorated room, responsive staff
Very friendly and helpful staff in the reception. Good food. housekeeping could be much better The room was much smaller than expected.
Delightful staff and excellent food in the restaurant - better than a top Tallinn restaurant at which I also ate dinner The shower flooded the bathroom floor
everything! including the location of the hotel....
Very nice hotel with cosy atmosphere and excellent location within the old town.
Location Slow service from the bar, many time I had to pickup my own drinks instead of being served at the table.
very good location and good design. Value for money. I will book this hotel again next time in Tallin.
Good atmosphere. Nice breakfest. Very good location. Spa center was quite small. Sauna was opened only mornings and evenings, it was not mentioned in hotel description.
SPA, SPA ... Staff should take care about Tallinn center map to be always in reception.
The whole experience was wonderful: great location, nice spa area, good breakfast...all in all an excellent stay.
Relax centre, comfort, facilities Very good breakfast Room was big enough and decorated very nice
Calm and quite. Perfect location close to old town No hooks to hang towel intended for further use.
Beautiful newest hotel with great location, rich breakfast and wonderful room design.
the location the view and noise from other rooms.
Spa accomodation perfect Breakfast is very good Help from the staff for special requests Better info for normal guests if there is a special event in the hotel (restaurant closed, security staff everywhere ...)
Nice, relaxed and very helpful persons at reception desk. Upgrade of room (without asking for it) Some noisy customers in the busy lobby area
cleanliness of the room and location--just a walking distance to old downtown there was a strong and bad clor-Cl smelling around the room
Quiet location within easy walking distance to town , swimming pool , friendly and helpful staff . Room not cleaned throughout our three night stay , mediocre breakfast , no air-condition .
The main reason for me to choose this hotel was the waterpark, and I was not disaappointed. Spacious, relaxing, good for both families and solo travellers. The room was not too impressive- too small for two people, no air conditioning, bathroom was flooded every time we used the shower. Also not so suree about breakfast- one morning experienced shortage of coffee/ juice/ cups, also a bit surprised by potato and meatballs served for breakfast.
swimming-pool beauty treatment and spa the breakfast-menu was strange to me, as a scandinavian. More like our lunch.
I liked the water center and the location of the hotel. Also I liked the breakfast, it was good
Relaxed atmosphere (not too noisy or rowdy). Breakfast was good with great choice. Room was clean and double bed was great. Safe in room i also thought was a good idea for safekeeping of passports/ money/ valuables. Really enjoyed my stay here. Only issue i had was there was no coffee/tea making facility in room. Also, would have appreciated more choice of mini snacks and diet cola in room fridge facility.
-car parking costs for clients near hotel ca 11 EUR for 24 hours,
close to city center, good facilities the room was too hot
Tasty and raznooboraznye breakfast, convenient mestoraspoloenie - in the old town center. did not work the TV remote, no channel in Russian.
Waterpark is really good. And it is very convenient to live in a hotel and have an opportunity go to the pool only in bathrobe. Location is also great- it is in the Old City and near major shopping centers. Only 5 minutes on foot to the major square.
Excellent service in general.
Excellent location. Beds not very comfortable.
Outstanding staff. Old world atmosphere and dining room decor. Buffet breakfast and Russian restaurant menu excellent. Hotel has no elevator and that should be mentioned on the web site. Although it must be added that the staff were more than willing to assist with our luggage and needs. During this last hot period, the air conditioning did not cope even though an extra fan was provided. The room was not as shown on the web site.
Nice, historic hotel with friendly staff and good breakfast. The bed was really noisy in room 203...It was hardly holding together... I should of course have mentioned this to the hotel, but forgot...
Nice,big and clean room, excellent location, saturated breakfast. Very comfortable bathroom. The bed had only double mattress options, there were no single king size options available.
Wonderful location in the very heart of the old city, close to all sights we planned to see. The smell of kitchen coming up from the restaurant which was just under our room. The other thing which very unpleasantly surprised us was additional sum of money (230 EEK) charged from my banking account after we'd left and payed all the bills (We already reached the airport, when I got an sms on my mobile phone). I'm still beating my brains out trying to solve what it might have been for.
The nice atmosphere in general, especially the restaurant and lobby. The location. Yes. The very strong smell of smoke (cigarrettes) in the room, which didn´t disappear during the whole stay.
Very central location for touring the Old Town, with large comfortable and well furnished room. The staff were helpful and accommodating.
Great location. Nice Russian restaurant. Friendly staff. They upgraded the room and gave us late check out free of charge.
Location. Rooms are great. Everything nice and new. Very charming renovated historical building. As the hotel is located centrally in the old town, you will hear street voices, laughter from the streets and music until 4am. But not very loud.
Everything. The location, the building itself and the way in which it had been restored. The food. No
Reception of Hotel was very good. The room was wonderful.
no AC in room. Trash pickups at 3:00AM very noisy awakening us every morning.
The free-standing bath in the bedroom :-)
A beautiful, old house, comfortable service, silence, good breakfast. The staff was taking care of the visitors seriously, every one of them spoke that good English. Not, really. Everything was running without any trouble.
Wonderful service. Nice, clean and charming rooms. Lots of character. Lovely breakfast, very comfortable beds, lovely bath products. I can't wait to go back and plan to try to get there again soon for a longer stay.
charm and ambiance of old building, wine cellar really need to let guests know that skowers is not availbale in all rooms. our room had a shower hose in a claw footed tub and no curtain to contain the water..
The breakfast was amazingly good! The room was really nice and cosy.
Very lovely and elegant hotel. The excellent personnel. Tasty breakfasts. The restaurant is obligatory for visiting. Firm five
Atmosphere, very good room, very good staff, breakfast till 13.00 on weekend, place in the center of the city
Beautiful building. Very attentive staff.
very luxurious and special
Very good location, attentive staff, beautiful interior and rooms The lack of air conditioning requiring you to open windows in summer and having to put up with the noise from all night revellers passing by in the street. We were told that our room had been 'overbooked' and would not be ready till after 16:00 when we arrived.
this is a very beautiful property. the building dates from 1636 and has wood beam ceilings and a fireplace in the lobby. the staff is young and eager to please. we wish we could have stayed longer.
Excellent location,good service,clean and cosy No elevator. It was very cold in the bathroom(room 25) . Otherwise everything was near to perfect
The staff here are very friendly and helpful. The location of the hotel is great, in the centre of the Old Town. Tallinn is often hot in summer (30 degrees is not unusual) but this hotel is not airconditioned. Our room was very warm, and we had to keep the window open at night. This meant that we were disturbed by street noise all night and we slept badly. The mattress was also old and very worn out. So we did not consider this a five-star hotel by any means.
Nice personell, good food, excellent sauna and massage, and the hotel was in walking distance to everything in The Old Town. Could not have been better.
Excellent hotel in medieval style. In hotel some hot. If install a conditioners, it will be great.
Really classy small hotel, with a medieval ambience in the Tallinn Old City. Rooms are tastefully decorated. The hotel charges the guests extra for using sauna between 11am to 10pm. The only "free" period is from 7am to 11am. Considering that this is not a five star outfit, one would think that there should be no extra charge for sauna, at all times.
I was particularly impressed by the courteous staff, both in reception and the dining room.
Location in the old town. Lobby bar was good.
Excellent central location
Central location. Clean
Pleasant, comfortable, good staff, very quite, good buffet selection, excellent room cleaning services, very good located for city visiting.
The excellent breakfast and good location for pedestrians. Small room, missing lamps, very noisy till 4:00 AM, parking on next street.
the central location the room was without air conditioning and very noising during the night
very noisy during whole night
The staff are hepful and polite and I liked them. Breakfast, afternoon tea and dinner included in the price was good. Hotel located in old town is brilliant for sightseeing. hotel is clean and comfortable. Although the hotel is situated in a great place for old town it's also got about 5 bars running down one side of the hotel. Be warned that it goes on until about 06:00am Friday to Sunday.The bars play very loud music and the screeching and shouting from the bar patrons is just awful. A shame for the hotel, because it's a great hotel. I could never recommend the hotel because of the noise.
Excellent central location. Friendly and helpful staff. Good breakfast and dinner included in the price. Some late night night noise from bar across the road but not a problem.
The Merchant House is in the middle of it all - a very convenient place to stay when touring Old Town.
The front-desk staff was amazing -- so helpful and friendly. Breakfast was excellent, as was the location in Old Town Tallinn.
the staff and the location temperature control was pretty impossible
The design of the hotel is very beautiful, as well as the location - it is located in the very centre of the Old Town. The staff is very friendly, professional and service-oriented. I am sure to return to this hotel!
excellent helpful staff (with good command of english), historic building with very tasteful decorations and fitments throughout, beroom well fitted and very quiet, good breakfasts (and excellent dinners) in stylish dining room, overall a superb location nothing at all
Staff were very friendly and the hotel was so central for the old town. The interior was very nice No
closeness to the Old Town Square
The hotel is perfectly located --- 5 meters away from the central square. There is free internet and the rooms are big enough. The hotel is probably overpriced given the service they provide --- very much still needs to be done to make it a really cozy place.
It was a really good conversion job of some 16th century merchant's houses, beside Town Hall Square (Raekoja Plats) in Tallinn's old town. It was a comfortable boutique hotel that was good value for money and the staff were enthusiasitc and helpful.
I liked the old building, so beautifully renovated. The furnishing is simple and stylish, lovely shower room with underfloor heating and huge comfortable bed. The atmosphere was very friendly and cosy which is important in November with snow outside ! Nothing I didn't like.
Nice location. Couryard sviit was very big, excotic and different than normal hotel rooms. Staff was very helpful and friendly.
room is small
Quality, Location N/A
An excelent location, close to the city center.
In the old town, very close to restaurants, bars and shops.
Staff is young, very pleasant and very attentive. We really enjoyed our stay.
The location, the good breakfast and very good beds. Sometimes the bathroom smelled bad and it was a bit old.
Domina Inn Hotel is in a very good location in the old city. Although there is a nightclub in front of the hotel, it is quiet (with closed windows) Breakfast buffet could have beed sorted better.
Great location in old town Tallinn at a reasonable price. Great staff. Clean facilities. Nothing. This was our second stay at My City Hotel.
Soft bed. Plenty of closet space. Great bathroom. No free Wifi access! Cable Internet access costs 9 EUR/day. No bacon or omelet for breakfast.
-- great location -- stellar breakfast -- great service at the reception -> attentive, friendly and went above and beyond. They helped me with booking a cruise to Helsinki, deal with some flight cancellation issues, and provided good restaurant recommendations. -- I was super pleased with the whole experience
location horrible breakfast - nothing natural, even the bread in a bread country was semi-baked - and fruit??? Straight from the can - why not use berries or pears, apples, fruit of the season?
close proximity to the old city
view of the city from the room was superb
room was clean the room was located on the sun side of the hotel and there was unfortunately no air conditioning in the room, by opening the window it became very noisy due to the pubs, people and traffic down stairs The room was nr. 1528
We were given a very nice room for our short stay. Location is great.
location we were declined with longing the time of staing in the room (reception explained that they had not free rooms)....then i have booked a room by booking.com and it turned out that they had free rooms...so stuff in the recepcion was very unprofessonal
The sight at the harbor from my room in the 22th floor. The location, which is very close to the city-center. The famous bar/club on the ground floor. the poor atmosphere in the breakfast room.
At a glance, old city center, shopping center, restaurants, cinema, bowling... Standard room is wothout aircondition so it is very hot during summer.
Wonderful location close to the old town. Nice breakfast selection and reasonably priced but comfortable room.
proximity to old town Tallinn - lovely view from room -great breakfast-good price no
The hotel staff were always polite, courteous, helpful, and well dressed. The service at the reception area was quite slow at busy periods.
Location The room itself, for one person a had a kids room with 4 beds.
It had perfect location; it was quiet and peaceful; I liked the history of the building
Location and design
The location of the hotel, friendliness of the staff and their willing for help, the room itself (we stayed at 403), meals - everything was excellent (in respect of the quality-price ratio). We enjoyed the stay at Meriton Old Town Garden Hotel very much.
Excellent location in old town tallinn, with lots of great restaurants, bars, and sight-seeing nearby. Pretty nice accommodations inside the room, with new paint, a hot shower, minibar with fridge space for a few things of your own, etc. Staff is super helpful, and was great to call a cab for me, print boarding passes, etc. For our room, we swiped our cards and entered at ground level but the actual room was up some private stairs on the next level, meaning we had no choice but to carry all our luggage up a pretty narrow and steep flight of stairs; no elevator. We had a queen bed, and is the case in many low-cost european hotels, this is really two twin beds stuck together with a bridging pad. Not a huge issue, but it is not as comfortable as the real deal. Worse was the fact that the comforter was also two very small comforters rather than a single large blanket, which made the blanket wars particularly fierce. The rooms are also pretty cold. We froze our butts off the first night with the heater on max before discovering a space heater in the wardrobe, which we subsequently ran on max to keep it 72ish in the room. Probably our biggest complaint was the breakfast. It is much lower quality food than you will find at comparably priced hotels elsewhere, i.e. the cold cuts won't include any smoked salmon or fancier cheeses, and the meat is like budget processed deli ham versus salami and quality cold cuts. Croissants and similar items are available but are lower quality than in the other hotels we stayed in. And worst of all, the amount of seating in the breakfast room is totally inadequate. They had about 7 tables, and there were frequently 20+ people eating, meaning that we all had to share tables with strangers and were constantly bumping into one another when we got up for coffee or whatever. This is a fine hotel, but we won't stay here again.
Excellent location in the Old Town, good breakfast, excellent spa, friendly staff.
Location and style
Very interesting number. A fine breakfast, especially a batch. A hotel arrangement in an old city above any praises. Bad noise isolation between numbers and a constant rumble of ventilation
The breakfast was nice and it s a quite hotel The room was small
Pleasant, friendly staff. Breakfasts. Very poor, no many items to choose from, during the breakfast there was no more cheese and eggs; when we asked if they could bring more they said they could not(!!!!) and that they have even limits for how many grams of it one can eat(!!!!!!) even though we had not eaten a piece!
Excellent faculty, very charming. Staff could be friendlier
Very nice hotel, perfect location, good service, quiet, spacy room (314) with a nice view on the historic town wall Due to the historic and thick walls the WiFi was not working at our room (cable connection available). I recommend to check this before booking. Furthermore the TVs are old fashioned
excelent staff and services Bathtub
good location, fine but expensive restaurant on site, good reception room made after telephone call, walls not soundproof, dark in the room
the staff was very helpful, the room was great-it even had a little kitchenette in it, not that I used it. It is also super quiet. I should have read more closely but the internet is free but it is not WIFI so take care when selecting which electronic devices to take if you are a business traveller.
next to old town ...
Perfect location in the center of the old town. Very nice historic building with nicely decorated rooms.
Location It was very cold
great location, breakfast & helpful staff no
Good location; nice hotel.