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Difficult to describe the resort. We arrived late and no one was there to check us in. Keys were left. Easy to access and everything was in order. We were there just to sleep and up the next morning to next location. Overall everything was fine.
Accessible to slope, and the Gondolas. Very clean and beautiful. Although I didn't really need to interact with staff, I witnessed some troubling customer service. Get angry at them, and they get angry right back. Made it a little awkward waiting to ask a question with a guest and person behind the desk yelling at each other.
Staff was friendly and tried to help . . . The room (which we could not see when reserving on Kayak) was literally the smallest hotel room I've ever seen - a glorified closet actually. We also could not determine if it had one queen or two doubles - the fact of a single double proved highly difficult for my 19 year old daughter and I since it literally took creative engineering to fit the cot in the room . . . all this for only $200+ per night . . . buyer beware
Mister in room for dry air. Tub size. Bed comfort. Price. No stopper for bathtub.
It was a nice, basic mountain lodge. Clean and had a great patio view. Definitely more for skiing season. The room had one bedroom and a small living room that was small/slightly uncomfortable to hang out in. A better place if you just need to sleep.
Beautiful mountain lodge with great views. The rooms were beautifully decorated, beds comfortable and staff helpful & accomodating.
Great bed, hot shower, great views Staff was a bit young and really unprofessional. A huge party over 2 days took place at the common area with blasting rapping music and 100 college aged kids taking over the pool and hot top so a 30 something like me wasn't able to relax in the tub at 10pm after the days activities. The staff didn't try to stop anything from happening. Would not stay here again.
Amazing views with great access to the town via the free gondola. Pool has amazing views!
location power outage
Great staff, location, spa facilities Got a great deal last minute Resort fee is annoying - just include it upfront Room felt a little dated - bed surprising uncomfortable (too soft) for a 4-star hotel. I had 120 hotel nights in 2015, and this was less comfortable than any of them Still four stars because everything else was good
Great facilities Staff needs a bit of training. Service was only so so.