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no wireless in rooms, only in the lobby
Great location and comfortable rooms. The mini-bar was half full when we arrived and the staff wanted to charge us for the missing drinks.
Only that the bar served Carlsberg beer rather than Timisoreana . why not the local beer?
Location the bath- small
The location and being able to use te Internet. The staff were very helpful with all queries The room was small.
I always try to stay here at least once on every trip to Romania! It has a great breakfast, excellent staff and services, the Best of Locations, and history.
Great location in the city center. Newly renovated and they did an excellent job with it. Still in process. I thought the food was average at best. The dining room staff however was very good.
The location is excellent, the hotel has all the facilities one needs when travelling for business (internet, fitness, room service). It is clean. Unfortunately, this hotel, although it seems renovated, keeps most of the "old" appearance in the rooms. There was an awful smell - perfume but very strong, for people who are sensitive to smells it can be a problem - you cannot sleep because of it, even with the windows open. It is really very strong chemical smell.
The staff. The accomodation
I anticipated a long day and chose a hotel that would be open whatever time I arrived, and it was (1.30am)
Great location.My room(10 th Floor) had a great view of the city.I loved it!Personnel is nice and helpfull and the breakfast had everything it shold have.Will go there again.
Breakfast, friendly staff Prices at the Lobby Bar (12 Leu for 0,5 l water
excellent staff, very professional, excellent food and available 24 hours, important for interbational travellers, I loved the pool. especially as I sadi, if we travel, need to excercise
Very convenient location - right in the center of the city; staff is very polite and behaves professionally; clean and well maintained room and facilities; very welcoming atmosphere for guests and visitors
The hotel is OK but not very cosy! It's just a big renovated old hotel with no charm. Nothing special to complain about and the location in the center is very good
Friendly and efficient staff, comfortable renovated room, great views from upper floors Very loud live music till 4am on Saturday night from (I guess) the club attached to the hotel; still disturbing although my room was on a high floor. But ok, let people enjoy Saturday night.
It is in a place from where one can access all business and unversity locations by walking. The weddings at the hotel and the sound of high volume music from the halls were so distrurbing. It was 4.00 a.m when it stopped. We had the swap rooms at 1:00 in the morning. It would be nice if we were informed about it at an earlier time.
Good location with walking distance to center of town. Nice penthouse room on top floor. There was a small "Jacuzzi" bathtub in the bathroom, but it didn't work. The water quality wasn't that nice in the city/at the hotel. The water smelled like algea and had massive amounts of Chlorine in it. Some water purification equipment would improve this hotel alot.
Very clean, modern rooms. Quiet location. the staff seem a bit unexperienced, but they are nice.
rooms were modern, very clean and well appointed although the air con did not cool the room enough even with blinds closed all day. i described it as 'soul less'. nothing happening, no atmosphere even in the public spaces like the restaurant, bar or reception area. also a lack of any outside space to relax was a disappointment in the warm weather.
quality of food and cleanliness
It was clean. The room was spacious. I liked the architecture of the hotel. Lot's of light. Perhaps some pay per view movies. A coffee maker and an iron and ironing board in the room would also have been nice.
Food very good, room clean and tidy, no problem booking in even though it was 1 A.M. Not told I needed to book 24hrs in advance to get shuttle to airport
We liked it's central position, the cleanliness, friendly service and the rooms are very modern & beautiful.
Excellent customer service, good location, clean room, nice breakfast. Would definitely stay there again.
Location. Relatively big room for low rate. Whereas this is predominantly due to the applicable price range in Timisoara. Minibar initially out of order. Contents of minibar old, bottles stained and sticky plus poor choice. Was addressed and hotel staff rected quickly. Bedsheet to small for size of bed. No ironing facilities in the room.
Nice rooms, cool elevator. Extremely rude staff.
Excellent location: 2 minutes walk to the central square of Timisoara. Parking in front of the Hotel. Old furniture. Squeaky beds. Empty minibar.
excellent staff; excellent location
The staff were particularly helpful and the position could not be beaten. At reception there was a man from Laundry who insisted on eavesdropping and interjecting. He behaved strangely and we did not feel secure about his presence and intentions. His attitude made us suspicious More privacy would have been welcome.
The location of the hotel is good. It is only a block away Timisoara city center and a few blocks away to Bega shopping center. Also, what I like about the hotel is the continental breakfast. It's quite nice. They allow you to choose five items from among a list of roughly 30 items of food. One thing I don't like the hotel is you can still smell the smoke in your non-smoking room, possibly the smoking was from the room next to mine. Also, their restaurant is smoke-allowed, just like other restaurants around the area.
Good location and friendly staff. Would have preferred serve yourself breakfast.
design of bathroom caffe, the surroundings
location, free internet connection, good and friendly staff, etc.
I enjoyed the custom matress and the bed, it really gave me the opportunity to get a good night sleep. The fact that the heating system couldn't be switched to cold.
Location of the hotel is very good for easy walking access into the city. The room was basic but mostly catered for all needs. Air conditioning was very ineffectual - thankfully it wasn't very hot at the time. There is no ramp up to the doors of the hotel, so you have to carry suitcases up steps to get in/out. There is no assistance provided by hotel staff with your luggage, you must be able to manage on your own with the steps.
Good location in a nice and quiet area , clean rooms, great breakfast , nice staff , enough parking places
very new, very clean staff a little indifferent
The hotel is very nice and well located. We were practically alone there, and had all the facilities to ourselves. We had a good time. But if you like it better when there are people around, you may find it a bit boring....
Beautiful room - very nice style and very comfortable. The bed, in particular, was excellent. Staff were very helpful and polite. I little distant from the centre of Timisoara to walk, but this wasn't a big deal.
Good breakfast, clean room, appropriate conditions in conference rooms, helpfull and prompt staff
Pool was lovely and it was clean Breakfast wasn't up to much, I prefer my omelette freshly cooked rather than stewing in a metal container, they had alterations to restaurant while we were there so a lot of knocking and banging and water going off at inconvenient times
Service is very good. Staff was helpful and we were happy about the room that we got. They have interior parking. Food at the restaurant is good and affordable. There is a swimming pool outdoors. Checkout time is 13:00! Based on our 1 night experience, we really recommend it.
This hotel came as a total surprise: it is new, very clean and staff is helpful. It is located 5 minutes away from city center in a very nice neighbourhood. As a special mention, staff is really trying hard ("Yes, sure" was the answer for every question we had) - absolutely delighted. The room freezer is a bit noisy (you can unplug it though).
Mostly we liked the way the rooms looked, their interior design and the friendly personnel.
Even without reserved baby-crib, receptionist was very helpful and she managed to rearrange a room with an "adult" bed to secure baby from falling during a sleep. Very tasty breakfast. Nice hotel to stay with a friendly feel. Lack of baby-crib (even that we have chosen this option via booking.com, and additionaly added a comment to emphasize that baby has 18-months)
nice location 10 minutes from center, clean and good rooms, friendly staff
Complimentary breakfast was great...also flexible hours. The hotel staff were beyond accommodating and always extremely friendly. Also, most of the employees speak fluent English. Truly couldn't have asked for a better experience.
Loved the attention to detail, the decor, wonderfully warm and homely feel to the place, big and airy rooms. The Pension is an old villa converted into a boutique hotel with tall ceilinged rooms, and chic decor. Exellent location, a pleasant ten minute walk into the centre of Timisoara. Wireless internet connection worked well without any problem in our room. Hotel staff very pleasant, we received a very personal service and would certainly return.
Excellent breakfast, very friendly staff and quiet location Room slightly small/cramped - but I was only one person
Excelent yard with nice swiming pool and other interesting oportunity. Unfortunally, the weather was bad during my stay. Nice restaurant. The rooms and suites are not equipied with tables.
The staff was very friendly and took care of every need we requested of them. No... Our stay was very pleasant.
Staff was very helpful and that made the stay enjoyable. Swimming pool very nice and clean. Bathroom unacceptably small. No shade provided at the pool.
The hotel has architecture really traditional and a pleasant atmosphere. Its size makes it an ideal place to feel good and stay in an intimate and romantic atmosphere. The suites rooms are very nice, warm, quiet and well decorated. Reception and service staff very professional. The hotel is located in about 20 minutes walk from the center of the city. No room cleaning service available sunday after 1.00pm.
everything is perfect no, is a nice hotel
nice hotel, clean room but quite small for a double, wireless internet available. I would recommend this hotel price too high
Hotel in the old fashion style, nice rooms and saloon, outdoor swimming pool. The hotel is a bit away center, but still reachable.
extremely courteous & helpful staff,spotless Hotel & family atmosphere.
The staff members are extremely helpful and we enjoyed a family atmosphere.
I loved the design of the hotel - it was very welcoming and comfortable. And the staff were exceptional! Friendly & helpful 100% of the time. When I arrived late in the evening & had an issue that I needed help with, the staff member on duty spent 30 mins trying his best to assist me without any sign of impatience. The front desk staff were great (and so were their English language skills) and so was Gabriella, who served me my breakfast with a smile. Top marks to all. The hotel was a little further from the central part of town than I expected, but it was an easy (and inexpensive) taxi trip from both the airport and the downtown area.
The staff were very attentive, and couldn't do enough for you, the room we stayed in was very clean and comfortable, overall 8/10.
Stuff was very polite, good and clean bedrooms.
Very correct and helpfull staff and next to a 24 hours supermarket.
room is big, facility is good, staff very helpful the breakfast could be better
clean and cozy hotel awful breakfast, the one person serving breakfast was working in the day bar as well, and the breakfast room, is underground.
First of all, I enjoyed the location of the hotel in a quiet area, close to the city center (I've payed 3,5 euros for a cab ride to the city center including tip!) but also to the main european road connecting different cities. Second of all, I enjoyed the free guarded private parking. And last but not least, I've enjoyed the hotel, with friendly personnel, large quiet rooms with free internet access and a verry verry good and variated breakfast
the room , staff the location
Everything. It was an excellent experience.
Late meal in restaurant that was very good.
Food not very good
We loved the very friendly staff who were always very quick to respond to any and all requests. The gym was great as also was the sauna which they turned on for us any time we wanted to use it. The food was also exceptionally good in the restaurant but not that great for breakfast even though it was "OK"! We also both had a nice, relaxing massage which the staff organized for us. Book the suites, they are roomy!!!! We could not eat in the restaurant due to all the smoking going on in there, so we always ordered room service fomr there.
We liked the friendliness and helfulness of all the staff. We would have liked coffee/tea making facilities in our room
Beautiful long-term/short term stay hotel, conveniently located close to the city center (lots of affordable cabs available for easy access to almost everywhere). Very safe, the staff is excellent with every need we had. The kitchenette and the laundry washer in the unit was great.
Great Hotel. The Hotel was in great condition, the rooms were large and well maintained. This may be the best bargain in Timisoara. Within 10 minutes walk of the Cathedral.
Everything was OK. I was in hotel just for sleeping.
The spacious apartment was a lovely oasis, very good value for money Having a kitchen is great, but it would be much more useful if we had any cooking implements like pans.
the hotel is very well appointed, the bed very comfortable, and the wifi very handy i was in a bit of a financial crisis while i was there (my bank had locked down my debit card because they didn't realize i was out of town, and it was a weekend, so i couldn't change any of my travelers checks), and was forced to stay an extra night because the staff was unable (and unwilling) to help me figure out an alternate way to pay them, ie: having someone call in with another credit card. it was very disrupting to my trip.
In spite of the confusion of our reservation, hotel staff treated our case in the best manner. We are satisfied with our stay.
Kidnes of restaurant staff and one person on reception desk While we are waiting to pay a receipt for staying one person went into our room to check bar caffe. they could check it during our breakfast, because we had explained to them that we are going to stay for breakfast,
large rooms, v.g quality finishes no lift; buffet breakfast a little sparse ( 1 cup of coffee only allowed)
friendly, helpfull stuff, swimming pool and good location, good breakfast, big room no elevator
friendly staff, 10 min walk from the center no massage inside, 10 min walk from the center
I enjoyed my stay in the Hotel very much . The staff were very accommodating , warm and friendly . They were very helpful with all my request and the service was impeccable .
The reception staff spoke very good English and were very helpful at all times. The bed was very comfortable and the area is very quiet which means a very good night's sleep. I would have no hesitation in recommending this hotel. It ca be very warm so air conditioning in the rooms would help
Nice people at the reception, just a regular hotel Shower was bad (didn't stay, not to much water) and breakfast was not special
the hotel is convenient, organized and quiet
no lift, street in construction- too much noise in the morning