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Location was terrific Hotel system was down at check Iin. So didn't get to room until later. Ordered a cab for 5 people, 5 hours before we needed it and it didn't arrive. Staff ran around blaming others, but still no cab arrived for 5 people. 20 minutes later, we ended up taking two cabs. Next day (Sunday) we asked for a late check out of 1 pm (only an hour after regular checkout time). They said no, we could have until 12:30 only. The price of the room far exceeds the services provided.
Not a thing
The room was clean and comfortable. The bathroom was big and clean. The staff were friendly and helpful.
Location and comfort. Price
Very friendly and helpful staff
Great location. Easy to walk to Harbor front, CN tower, Aquarium and more. All just 5 mins walk away, great for kids of all ages.
Staff was competent and very friendly. Concierge helped me several times and obtained discounted tickets to Aquarium and Hockey Hall of Fame. Hotel overlooks railway and train noise started early in the morning and was clearly heard in the rooms-go street side. No refrigerator or minibar in the room and no movies on TV.
The room service breckfest was right on time in the morning and it was grate The hotel was the best that we stayed at so far service was grate
Lovely room - very confmy bed. Lots of choice at breakfast. Good Location. When we arrived at the hotel, we were first given standard traditional view rooms despite having booked and paid extra for lake view rooms. Although this was quickly rectified. Also on checkout, the hotel tried to charge us the standard rate for the rooms - despite having paid in full already at an online discounted rate.
view of lake, valet parking
No one bugged us mark up on the food way to high
same location as conference
Proximity to harbour
nice room, nice view
Staff very courteous and helpful. Great location.
Location, view, attentive staff. The design of the entrance is terrible. Stupid car ramp and whatnot. Also the wifi should be free.
Staff where very good Location great Beds where very comfortable No wifi in rooms
facilities of the hotel in general no
Settled into the hotel restaurant for dinner--seemed nice at first glance--only to discover that the only way for guests to use the pool facility is to enter and exit, you guessed it, right through the restaurant. Read: noisy kids, waterlogged floors, noisy commotion, did I mention noise? Yeah. Noise, lots of noise. What an incredible fail for Radisson.
Room was nicely appointed, clean. Location is great although construction is going on in street for awhile
Loved the full wall of windows with shutters on them in the bedroom and windows/skylights in the bathroom. Made the room so wonderfully bright in the mornings. Modern updates gave the room a high-end look and feel. Very beautiful. Very comfortable. We experienced four minor annoyances. Firstly, the fireplace (which came with a remote - pretty cool) made squeaking noises when it was on. Secondly, the mattress was overdue for a change - my side had a significant body indentation in it. Thirdly, the lower spigot in the shower was not attached to the wall - it stuck out about a foot or so into the shower. Lastly, the old tub is still in the bathroom but really just takes up space (it's a short tub, so no spa-like soaking). None were huge issues, just minor details that should be addressed.
The location was phenomenal, within walking distance of so much -- only a 10-15 walk from Air Canada Centre, a couple minutes from the Rogers Centre/aquarium/CN Tower, and just a short subway ride from the ROM and Casa Loma, etc. The restaurant behind the hotel (Amsterdam Brewhouse) was absolutely fantastic as well. The rooms were so clean and big and comfortable. It was perfect for a weekend getaway. On top of it, the staff was so friendly and helpful, making for an even better stay. The only thing I really didn't like was the fact that parking wasn't free for hotel guests (it was $21/day), but I know that it's a hotel in the downtown area of a large city, so they can't really control that/you should expect to pay for parking.
Everything was great and staff was amazing. Very clean. Great location a couple blocks from everything. Parking was a mess was told $21 dollars but credit card was charged $35
very nice updated hotel close to many attractions and public transportation. staff could have been more knowledgeable about locations and attractractions
We were in town for a concert and a Jay's game, the location was perfect. We love to be near the waterfront when in Toronto and this was our favorite location so far. The hotel is smaller in size which is nice, not too busy, it's clean and the staff was great. The pool area on the 5th floor is a great location to sit at night and enjoy a cocktail while people watching. We have no complaints about this hotel. A little pricey but I guess you pay for location.
Location and the updated modern rooms were very clean!
The location was pretty good with pretty quick access via street car to the main subway terminal. Staff was also very friendly and helpful. This is definitely not a luxury hotel. Things look nice but the hotel is old with a new coat of paint. You can tell where the renovations were done on a budget so things looked nice, but were not actually done well. In addition, the walls were paper thin. We could hear the people in the next room having a conversation. We did get the hotel for a very good rate, but there is absolutely no way the rooms are worth normal price. The hotel itself is not bad, but it is by no means 'luxury.'
Great location between Ontario lake and the CN tower!
Room was clean bright and comfortable, staff was professional courteous and quick. Parking was an issue, went to a ballgame and left after the game. Vehicle was left in parking lot at hotel took me over 35 minutes to exit lot. Restaurant at hotel is beautiful but not family orientated.
The breakfast french toast was delicious. Good downtown location. Room didn't have blackout curtains, but it did have Eastern exposure (i.e. the early sun). I think the more expensive rooms had blackout curtains, but that should be a standard feature, not one you pay more for! Bathroom didn't have a toilet-paper dispenser. Had to unroll it on my own. Nor did the shower have a full closing door- only half the shower was covered.