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The relaxed atmosphere of the hotel, Food at breakfast was amazing but we was a little upset about the quality of the food at the evening restraunt
Excellent service from the moment we checked in - the girl at check in gave us a map of the city and took the time to show us where some of the local restaurants were and where the main tourist attractions were. The rooms were large and clean and the location was excellent - walking distance to the city centre.
Superbly furnished, and very helpful and pleasant staff. Too far from the city attractions - 20 mins walk at best.
quality of the food and the luxury of the spa not applicable
The beds helpful staff The outrageous cost of nreakfeast and tea coffea more than a central London equivalent hotel
Great room, balcony was excellent There was no fixed shower head so you have to hold it above you when showering, this was awkward and had the effect of also drenching the bathroom floor.
Very nice luxury hotel, they pay attention to details, made my stay in Valencia all that more enjoyable. Also great breakfast and room service food was lovely. Located in between the old city and the new, we had a car so made it very easy to get anywhere. Thankyou. Spa centre closes at 8pm which seemed early since after a full day out it was nice to come back and relax in the pool. A personal item went missing from the bathroom, bit strange.
Friendliness of the staff, very good service
Room size. Areas for relaxation. Despite being a resident I object to a 10euro per person per day to use the pool.
Sitting in the garden having a drink before before evening meal.
Firstly, the location is absolutely fantastic because it is right opposite the Mestalla and very well connected by any form of transportation one could possibly take! Secondly, the staff are very very helpful and really nice people! I cannot speak a lot of Spanish but they tried their best to converse with me in English and helped me out with my luggage as well as in finding the nearest bank and metro station, etc.! Really friendly staff made my stay a lot better! Thirdly, the internet connectivity is fantastic and the airconditioner works splendidly :)
Kind staff, fast WiFi and the roomservice every day. Good for trip with friends. Very bad view over the window, very poor breakfast consisting from one little sandwich, tea and juice. Our room was for smoker but we booked the room for unsmokers.
We were there for a football match at the Mestalla Stadium and this hotel is right opposite. The staff were friendly and accommodating, the room was clean and quiet at night and there was even a TV area on the first floor.
Location for my main event whilst in Valencia of Football N/A
the hotel is very clean and modern well situated for valencia football stadium and ideal for short stays.