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The location of hotel is so convenienet for the city tour and shopping. Also the garage facility is important for this city center although you have to pay it. The room we stayed is larger than our expectation of a 3 star hotel: It is difficult to find the hotel if you drive to, altohugh it is so close the center. It is better to recommend parking at a park next to Arena, and finding hotel to get a description of route as we did at the end.
good breakfast, helpful staff, clean rooms, etc. please note my address is: ashton keynes not keyners
the comfortable room, bathroom cleanliness. on the first floor, you hear the street noise too much.
we liked the location particularly,and the breakfast was also very good. our room was small but we had been told this on booking and as we were only there for a weekend it really didn't matter.
The Hotel's location is perfect for site seeing within the city on foot, shopping and is close to several great restaurants.
location, staff helped us find restaurants and could not do enough for us
Hotel very close to Ampitheatre and restaurants. Secure parking. Difficult to find, even my top of the line GPS couldn't do it. Had to enlist the services of a local on his bicyle, everything else good.
Excellent location Very small room
I liked most the location, the helpful staff, and the quiet room.
Great position close to all sites and shops of Verona. Very attentive friendly staff. Lovely bar and lounge areas Lack of natural light
The rooms were exceptionally well decorated with all possible comforts. It was quiet an relaxing and extremely beautiful the atmosphere was captivating and classy, the staff proficient, efficient and unobtrusive. I didn't like the view. The room was surrounded by construction works and this really spoiled the beauty.
Everyone was kind and helpful. I arrived early and they kept my luggage so that I could explore the city while my room was getting ready. They also offered for me to enjoy breakfast and a cafe even though I had not stayed there the night before. Lovely place and great location. It's on a main street, but the room was quiet. As a female solo traveler, I felt safe and content. Plus Verona is a beautiful city to explore. I also took a train for the day to Lago de Gardo 20 minutes away. Beautiful as well.
Perfect location good rooms
Beautiful hotel in the heart of old town Verona. Rooms were luxiourious; breakfast items varied and plentiful Not a single complaint
classy accomodations and very friendly and helpful staff as well as excellent breakfasts
The reception and dining room staff were courteous and helpful. We only stayed for two nights but were made to feel very welcome.
location, bathroom and breakfast difficult parking
Verona is a fun place to walk around from this centrally located hotel. We had the large corner suite on floor 1 above the very cool bookshop. The decor could possibly do with a refresh. Initially our room was very hot and the heater controls seemed to be broken but we were able to open the large windows and soak in some of the surrounding bustle. The staff are efficient but not very warm. Free internet access is good, the breakfast is average. The hotel is obviously in an old building and the decor could do with a refresh but still keeping true to current old world charm
The personell was excellent, very important. Cleanliness good. Location for shopping excellent No
This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.
Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.
The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.
Staff was wonderful room perfect location unbeatable. We loved our stay.
Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)
very good location if you wish to explore the city by foot, spaciouse and comfortable rooms and ofcourse, the main reason, the unique and atractive location within the Romeo and Juliet court yard with all the visitors as the constant background for the price, a little upgrade to the amenities would be welcomed: an English channel on TV, upgrade to the breakfast, etc.
The staff was very kind and the locations is very central.
We loved our room, with balcony onto the street below and a wonderful view of the rooftops. It is quite noisy, but that is the price you pay for the central location. The room was absolutely beautiful and my daughter loved the whirlpool bath. The shutters did a great job of cutting out the light which meant we were not awakened by the early sunrise. The decor was very nice indeed and there was useful information in a book in the room. We were happy to have a safe to lock away our valuables, we managed to get wifi in our room, and we thoroughly enjoyed our stay, including the chance to experience the Juliet courtyard in the peace of the evening. It was a shame not to have a kettle or way of making a hot drink. The sofas were not comfortable although they were very beautiful. The sloping ceiling of the mezzanine bedroom is very low and beware if you get out of bed in the night - the switch was right over the other side of the room!
Lovely rooms, excellent beds and bed linens perfect in town location, fantastic helpful staff. in room breakfast was a treat - they garaged our car in a close by secure garage . we very much enjoyed our stay. my kind of hotel. The zero cancellation refund policy is too restrictive and frankly unrealistic.
The staff went out of their way to help me with every demand or question I had
The helpful receptionist. Excellent central position with lively street view. Attractive furnishings and comfortable room. over complicated touch pad lighting system and room safe locking system.
This is a beautiful hotel. It is in the best location in Verona. The service was impeccable and the staff was superb.
The attention to detail at the hotel, in the training of the staff, in the desing of the cooman areas and sleeping rooms, and in the elegant breakfast are first rate. The front desk sent us to a highly over-done and over-priced restaurant, representing it as "simple, but good." In 20+ trips to Italy, this was probably the least simple restaurant I have been in, and it was horribly over-priced.
Excellent location, genuine and historical venue, great people, good quality-price relation If window opened at night it can be noisy
The hotel was really very charming and very comfortable. A little of the street noise from the location but well worth it to be in the heart of the city. The staff was very friendly and helpful, especially thee waiters in the morning serving breakfast! We hope to be back to Hotel Gabbia D'Oro and will be recommending it to our friends. Can't think of anything we didn't like, wish we could have been there longer!
I really liked the hotel and will be going back there again. Very nice room/suite in probably the best location in Verona. Very helpful staff who were there when you needed them without being unduly solicitous. Room maintained to a very high standard. Good breakfasts. Couldn't tell from the info in the room or on the phone itself how to get room service but still managed to get early morning tea thanks to the really helpful staff.
The location is excellent and the decor and facilities are extremely tasteful. The rooms have originality and character. The shower was difficult to use without having water all over the floor. The bed-side reading lights were unsatisfactory.
I like the style of that hotel .It is an old charming hotel with stylish saloons and elegant rooms no
very nice and wonderful hotel
The location was absolutely perfect! Right in the center of the old town, with shops, restaurants and night life right outside the door. The staff was very friendly and eager to help out. Great stay - will defintely try to book again. Reaching downtown via car is a little tricky because of all the one way streets and pedestrian routes but worth it once you arrive at the destination.
Great boutique hotel in city center of Verona. Service and staff very helpful and always have a big smile. Rooms are quiet, clean, and nicely furnished
The location of this hotel is perfect for enjoying the historic center of Verona. The staff was very helpful.
the staff was very kind, the hotel was great, the room I stayed in was also great. The location of the hotel is ideal if you want to take a few walks in the old city. It was a bit expensive, but ok.
location and helpful attentive staff
The cleanliness of the room and bathroom. The friendly and professional service during breakfast. And a professional front desk team.
Very convenient location, comfortable, very good buffet breakfast by Italian standards. The rooms backing on to the laneway can get a lot of traffic noise.
Excellent location (a little difficult to find by car due to one way streets but on foot very close to everything), very large and nice room Despite prominent signs everywhere regarding smoking being prohibited in the hotel, when someone smoked a cigar in the corridor outside our room and the smoke penetrated our room, the hotel staff at the Reception Desk were rude, unsympathetic and uninterested. A room of much lower standard was offered but no discount forthcoming. The only other offer made was to upgrade to a suite at greater cost
location is great, staff is very friendly and helpful -
The vicinity of the center, cleanliness of our room, price of the hotel and the possibility of using private parking of the hotel
very near the most interesting places
I came to the hotel early but could check in anyway. Not very helpful when I wanted to know the times for the flightbuses from the trainstation.
Lots of power points and good strategic lighting. Trouble had been taken by the staff regarding our query about an elevator. Actually it was one of the most convenient rooms we have ever had.
We appreciated the hospitality, friendliness and help that this hotel's staff provided us during our stay.
Location within walking distance of main town Very noisy at night in the streets below
Proximity to town centre garage was not very good and the man who moved the cars around was not very competent
It was in a great location in town. We had walking access to the sites we wanted to see.
We found the staff consistently helpful and pleasant. The location is great, and we were very happy with the Europa. No
Excellent location; nice rooms; good breakfast
The location is strategic. The hotel staff are friendly and very helpful especially the man who was on am duty on the 23.10.2010. ( His shift was over at about 8.30pm ). Sorry I didn't get his name. Nothing
There was car parking available. It was located in the right place. Ridiculously bad value for money. Surly reception staff. Inefficient breakfast staff. At breakfast, first in gets fed, but later on - tough.
The location of the hotel. Amazing bathrooms. Great design .Lovely shower with lots of room. Found the bedroom a bit small for three people. However we were only there for one night so the room was acceptable
The location of the hotel was excellent near the main tourist attractions and in the town centre. I was impressed by the hotel cleanliness. Nothing
The location was perfect, just minutes away from the roman theater and close to shopping and restaurants.
The location was ideal. A fairly quiet street just of the city centre.
The location is absolutely outstanding. You can site see and shop right out your door, and return to your hotel a few times a day with ease. The staff was so nice! My room was over the front entrance, and I could hear all the hotel guests coming home after later dinners/nights out. A bit too much noise, but I'm sure there are other rooms without this problem.
excellent location, near the main square but in a quiet street no tea and coffee making facilities in the room
The staff was very helpful and everything was excellent.
Location, hotel staff No bar, rooms being renovated while I was there, noise from bathrooms above my room
The friendly and helpful staff
The hotel staff very friendly and welcoming. The front desk staff could speak english which was helpful to a non-italian speaker, but were willing to help me learn some italian also. I was traveling alone, so I was happy about the safety of the area and that there was 24 front desk staff. The buffet breakfast was very good. Eggs, meat, cheese, bread, fruit, cereal, juices etc. The wifi internet worked in my room and a computer was available in the lobby for guest use.
The location is great! I walked to Juliet's balcony and the arena in less then10 minutes. Our room has stylishly decorated and spotless. The free breakfast had everything. You could have eggs done your way and fresh fruit, yogurt, muffins, etc. the place is perfect
Location, Friendly staff. A really nice Hotel to stay at No . lovely stay - too short
Well positioned - excellent view from room to Piazza Bra and Roman Arena which are a few steps away - efficient if not especially warm customer service. Warm air heating of the room (October) has to be turned on by calling reception - no heating in bathroom - heated towel rail not working. Usual uninspiring Italian buffet breakfast - too much pastry not enough appetising choice of fruit or cereal.
the location the bathroom
Helpful staff. Excellent room. Nice balcony at the back of the hotel overlooking a small park. Just 10 minutes walk from the station, the seafront and the shops. 15 minutes walk to the tourist area.
The staff were very nice and friendly. The breakfast was very big.
Fantastic for location. shopping, eating out There is a bar opposite, noisy on a Friday and Saturday night. We didn't get to sleep until the early hours. Not good if you need an early start.
Almost all, especialy the locathion.
The location for hotel is perfect - near Arena and we could easily get to other places. There are many shops in nearest streets, also different restaurants, so you can choose from different.
The hotel is in the city center and was a little bit noisy at night.
Everything is O.K.