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A 5 star hotel in the city center! Beautiful old palace!
Staff very welcoming, friendly and helpful and they all spoke English! The food was great in the hotel and it was situated close to all the sights and shopping. Our room was excellent with beautiful furnishings and they gave us complimentary champagne and fruit for our anniversary! Would thoroughly recommend this hotel.
Impressive entrance and main lobby, one of a kind. Not appropriate breakfast room/feels really average to have breakfast there.... brakfast, small room
n/a No Air conditioning,extremely uncomfortable because of this.No food available on arrival in the afternoon.Would you like some toast sir!!! 5 Star hotel,definately not,needs new A/C UNIT fitting which works whether the weather outside is warm or not!!!!
We stayed at the hotel for three nights with our two small children. The staff were very pleasant and provided anything required to make our stay comfortable. The food was good and the rooms exceptionally comfortable. we would recommend the hotel for a most enjoyable stay in beautiful Verona.
Location and service. Rooms need a face lift..... but service made up for it.
The hotel has a super location and the staff were very helpful.
Beautiful hotel, excellent location, BUT lacks atmosphere due to it being so empty whilst there. I don't know the reason for this, but I wanted to eat in the great setting for a restaurant, but didn't see 1 person use it in the time we were there. The empty restaurant!
The hotel staff were very polite. I have asked for a smoking room and I got a non-smoking room.
classy accomodations and very friendly and helpful staff as well as excellent breakfasts
The reception and dining room staff were courteous and helpful. We only stayed for two nights but were made to feel very welcome.
The rooms were exceptionally well decorated with all possible comforts. It was quiet an relaxing and extremely beautiful the atmosphere was captivating and classy, the staff proficient, efficient and unobtrusive. I didn't like the view. The room was surrounded by construction works and this really spoiled the beauty.
I liked most the location, the helpful staff, and the quiet room.
Perfect location good rooms
Verona is a fun place to walk around from this centrally located hotel. We had the large corner suite on floor 1 above the very cool bookshop. The decor could possibly do with a refresh. Initially our room was very hot and the heater controls seemed to be broken but we were able to open the large windows and soak in some of the surrounding bustle. The staff are efficient but not very warm. Free internet access is good, the breakfast is average. The hotel is obviously in an old building and the decor could do with a refresh but still keeping true to current old world charm
Great position close to all sites and shops of Verona. Very attentive friendly staff. Lovely bar and lounge areas Lack of natural light
The personell was excellent, very important. Cleanliness good. Location for shopping excellent No
location, bathroom and breakfast difficult parking
Everyone was kind and helpful. I arrived early and they kept my luggage so that I could explore the city while my room was getting ready. They also offered for me to enjoy breakfast and a cafe even though I had not stayed there the night before. Lovely place and great location. It's on a main street, but the room was quiet. As a female solo traveler, I felt safe and content. Plus Verona is a beautiful city to explore. I also took a train for the day to Lago de Gardo 20 minutes away. Beautiful as well.
Beautiful hotel in the heart of old town Verona. Rooms were luxiourious; breakfast items varied and plentiful Not a single complaint
Hotel very close to Ampitheatre and restaurants. Secure parking. Difficult to find, even my top of the line GPS couldn't do it. Had to enlist the services of a local on his bicyle, everything else good.
we liked the location particularly,and the breakfast was also very good. our room was small but we had been told this on booking and as we were only there for a weekend it really didn't matter.
The location of hotel is so convenienet for the city tour and shopping. Also the garage facility is important for this city center although you have to pay it. The room we stayed is larger than our expectation of a 3 star hotel: It is difficult to find the hotel if you drive to, altohugh it is so close the center. It is better to recommend parking at a park next to Arena, and finding hotel to get a description of route as we did at the end.
Excellent location Very small room
The Hotel's location is perfect for site seeing within the city on foot, shopping and is close to several great restaurants.
the comfortable room, bathroom cleanliness. on the first floor, you hear the street noise too much.
good breakfast, helpful staff, clean rooms, etc. please note my address is: ashton keynes not keyners
location, staff helped us find restaurants and could not do enough for us
very clean modernised bathroom and bedroom
Superb location. very clean, large room. Excellent breakfast with great variety. Helpful staff. if we had been staying longer I would have asked if we could have adjusted the air conditioning to go slightly lower but this is just for me and I do not class it as a complaint.
Staff very friendly and helpful.
The room was big and clean, breakfast was good Room smelt like a smoking room
The location for the Verona Arena was excellent. The room was comfortable and nicely air conditioned. The shower room was modern and very spacious and proved to be an excellent arrangement. When booking a double room would have expected a proper double bed and not two singles placed together. This arrangement, however, was workable.
Almost all, especialy the locathion.
Everything is O.K.
The hotel is in the city center and was a little bit noisy at night.
Location, Friendly staff. A really nice Hotel to stay at No . lovely stay - too short
Well positioned - excellent view from room to Piazza Bra and Roman Arena which are a few steps away - efficient if not especially warm customer service. Warm air heating of the room (October) has to be turned on by calling reception - no heating in bathroom - heated towel rail not working. Usual uninspiring Italian buffet breakfast - too much pastry not enough appetising choice of fruit or cereal.
Helpful staff. Excellent room. Nice balcony at the back of the hotel overlooking a small park. Just 10 minutes walk from the station, the seafront and the shops. 15 minutes walk to the tourist area.
The staff were very nice and friendly. The breakfast was very big.
Fantastic for location. shopping, eating out There is a bar opposite, noisy on a Friday and Saturday night. We didn't get to sleep until the early hours. Not good if you need an early start.
the location the bathroom
The location for hotel is perfect - near Arena and we could easily get to other places. There are many shops in nearest streets, also different restaurants, so you can choose from different.
The cleanliness and location of the hotel and the comfortable room and shower. At times one could hear conversations next door.
The hotel was conveniently located, it was a nice size, it had good facilities including a gym and a spa, the rooms were modern and of a decent size, would be very happy to return. Nothing
helpfull staff breakfast facilitys poor , no room service,no fridge in room.
Central location, very good for sights and shopping. Excellent buffet breakfast, very good service. Extremely clean, comfortable and quiet. Staff spoke very good English and very helpful. None
Excellent hotel. Everything was new and clean.Extremely well locted and the empoyees were very nice!!!
The staff and the location. My room on 1st floor seemed a bit dark.
The location in the historic centre of the city was very convenient. Although the hotel has no car parking which makes things difficult if you arrive by car, the staff are very helpful to arrange free permits and move your car in the public parking spaces immediately adjacent to the entrance or to arrange off site garaging for a fee. Our room's windows were eight feet from the floor and so there was no view out.
The Staff Nothing
I visited the horse show in Verona with my grand daughter and we spent a wonderful evening in Hotel Antica Porta Leona, it is by far one of the best hotels I have stayed in for a long time (and I spend a lot of time in hotels around the world due to business), compliments to the owners and all the staff who were extremely helpful when my grand daughter left her teddy bear, which they kindly posted onto us, many thanks to them all. Nothing all wonderful
Cosy and comfortable room. No safe in the room.
The staff went out of their way to help me with every demand or question I had
The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.
Lovely rooms, excellent beds and bed linens perfect in town location, fantastic helpful staff. in room breakfast was a treat - they garaged our car in a close by secure garage . we very much enjoyed our stay. my kind of hotel. The zero cancellation refund policy is too restrictive and frankly unrealistic.
The helpful receptionist. Excellent central position with lively street view. Attractive furnishings and comfortable room. over complicated touch pad lighting system and room safe locking system.
Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.
Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)
The staff was very kind and the locations is very central.
Staff was wonderful room perfect location unbeatable. We loved our stay.
very good location if you wish to explore the city by foot, spaciouse and comfortable rooms and ofcourse, the main reason, the unique and atractive location within the Romeo and Juliet court yard with all the visitors as the constant background for the price, a little upgrade to the amenities would be welcomed: an English channel on TV, upgrade to the breakfast, etc.
We loved our room, with balcony onto the street below and a wonderful view of the rooftops. It is quite noisy, but that is the price you pay for the central location. The room was absolutely beautiful and my daughter loved the whirlpool bath. The shutters did a great job of cutting out the light which meant we were not awakened by the early sunrise. The decor was very nice indeed and there was useful information in a book in the room. We were happy to have a safe to lock away our valuables, we managed to get wifi in our room, and we thoroughly enjoyed our stay, including the chance to experience the Juliet courtyard in the peace of the evening. It was a shame not to have a kettle or way of making a hot drink. The sofas were not comfortable although they were very beautiful. The sloping ceiling of the mezzanine bedroom is very low and beware if you get out of bed in the night - the switch was right over the other side of the room!
This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.
The hotel staff very friendly and welcoming. The front desk staff could speak english which was helpful to a non-italian speaker, but were willing to help me learn some italian also. I was traveling alone, so I was happy about the safety of the area and that there was 24 front desk staff. The buffet breakfast was very good. Eggs, meat, cheese, bread, fruit, cereal, juices etc. The wifi internet worked in my room and a computer was available in the lobby for guest use.
excellent location, near the main square but in a quiet street no tea and coffee making facilities in the room
The location is absolutely outstanding. You can site see and shop right out your door, and return to your hotel a few times a day with ease. The staff was so nice! My room was over the front entrance, and I could hear all the hotel guests coming home after later dinners/nights out. A bit too much noise, but I'm sure there are other rooms without this problem.
The location was ideal. A fairly quiet street just of the city centre.
The staff was very helpful and everything was excellent.
The location of the hotel was excellent near the main tourist attractions and in the town centre. I was impressed by the hotel cleanliness. Nothing
The location of the hotel. Amazing bathrooms. Great design .Lovely shower with lots of room. Found the bedroom a bit small for three people. However we were only there for one night so the room was acceptable
The friendly and helpful staff
Location, hotel staff No bar, rooms being renovated while I was there, noise from bathrooms above my room
The location was perfect, just minutes away from the roman theater and close to shopping and restaurants.