Overview

Hotel Mercure Wien City

Hollandstrasse 3, 1020 Vienna, Wien, Austria
+43 121 3130

Rp 1,146,667+

Overall guest ratings

8.1/10 Excellent
Based on 1,063 reviews

Review highlights

  • 9.4
  • 9.0
  • 6.4
  • 5.7

Good to know

  • Professional service
  • Friendly service
  • Near city centre

Nearby

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    About

    The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,063 reviews
    • 9.4 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.5 "Near to public transport, according to 95%."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "93% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 6.4 "Rooms are ok."
      6.9 "Only 69% said the rooms were modern."
      5.6 "56% said the view was so-so."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Average comfort."
    • 5.7 "Internet is average."
    • 5.0 "Average value."
    • 4.9 "Disappointing food."
      3.3 "67% did not like what was on the menu."
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    Overall rating

    8.2 Excellent
    Based on 786 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 9.2 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.5 "95% liked the proximity to sightseeing."
      9.4 "Near to public transport, according to 94%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 6.5 "Rooms are ok."
      6.8 "Only 68% said the rooms were modern."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Internet is average."
    • 4.8 "Value below average."
      0.7 "93% said the breakfast was too expensive."
    • 4.5 "Disappointing food."
      2.7 "73% did not like what was on the menu."
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    Overall rating

    8.2 Excellent
    Based on 116 reviews
    • 9.5 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.6 "Near to public transport, according to 96%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.3 "Rooms are ok."
    • 5.9 "Average comfort."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 5.0 "Average value."
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    Overall rating

    7.7 Good
    Based on 42 reviews
    • 9.4 "Terrific location."
      9.5 "Near to public transport, according to 95%."
    • 9.1 "World class service."
    • 6.9 "Vibe was decent."
    • 6.1 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.5 "Average comfort."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 116 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 6.3 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      7.0 "70% thought it was pleasantly quiet."
    • 5.6 "Internet is average."
    • 4.8 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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