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location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
hotel atmosphere, location, the large bedrooms, value for the money, nothing
close to the center and opera house
The ambience of the hotel location, atmosphere.
Location, Location, Location. In the center of Wien shopping and sites.
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
Provided us with an early check in room which was a godsend after the redeye journey. Front desk staff gave us the wrong information on the train station.
The location of the hotel is very good, free mini bar. rooms are small but very nice. The Internet setup is not the best, You got to get a new pass keycode everyday to get online.
The hotel was nice, walking distance to amazing sites and good restaurants.
Cleanliness of the hotel; location and breakfast Not applicable
I found the whole experince exactly as it should be. Excellent.
Location and service Express laundry treatment is not "express" at all. There's no way to get laundry back the same day if deposited during the day. In my view that kind of service is essential for business travellers
Room is spacious and well equipped, convenient furniture
Staff was very nice prime location and decent rooms You have to pay €25 if you want to use the gym (per day)
Location, staff SPA, only 1 therapist and she's part time
Excellent hotel which I will be using again on my travels to Vienna. Can't fault anything and the location is spot on. nothing
Stylish and centrally-located with friendly staff There's no booze in the mini-bar, you have to ask for it!
Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro , resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.
Central location and modern design Smoking area in bar area - door left open at times
excellent central location
Nice Hotel in the centre of Vienna, part of a chain but small and personal enough not to feel like it Food's not great but lots of restaurants nearby
relaxed and easy atmosphere The sign was too small, I drove past it twice-
location and styling breakfast prices are outrageous therefore we didn't use
The staff were excellent, especially at reception, and the hotel very stylish nothing
Central location,nice hotel Reception staff could be more friendly
The location and the comfort of our room the breakfast.
Room and Service
Very close to the city center Parking is a problem, there is no parking place in the hotel, and the next parking garage was full, the closest parking place is about a 10 minute walk. The hotel is not for those who arrive by car.
Center location in city, very good for discovering Vienna.
Staff brilliant Air Conditiong not possible to lower temp.
Excellent value and location with well set up room and above average breakfast buffet. At least when I was there, there were no single rooms with view outside. The window in small interior courtyard was fine for a night (or two) but I would avoid a single if for a longer stay.
location,great staff,great breakfast,great hotel !!!!!!!
The rooms are nicely decorated and very comfortable. Good bed, great shower, clean. The breakfast buffet is delicious and the view from the breakfast room is very special. The location is just unique. It was rather warm in the room and although closing all radiators, it did not cool down. Leaving the windows open was our solution, but with the Stephansdom next door, the bells might keep you awake.
attentive staff, excellent view, fantastic location, nice breakfast
The staff was outstanding - special mention of Stephen who assisted us in too many ways to mention (dentist, opera box seats, dinner reservations, dry cleaning, etc...) The location is the best in the city, and being a fully renovated hotel, it provided for an excellent stay. The breakfast service was outstanding, and the best of all our stays through Europe yet! Constructive feedback - could upgrade the beds a little (a 4 out of 5), and they need either another pillow per person, or a medium firm pillow.
the location, and the staff at the hotel
Austrian traditional old style. Location
The hotel is in a perfect location. The staff are very friendly and helpful. I would stay here again!
Clean ,comfortable , well furnished good size room , excellent breakfast and only a few minutes walk from the shopping centre and many good restaurants .
Location Thank you
the front desk was very kind and warm, they got us our room early (7:00am) even though check in was at 2:00pm excellent location, close to everything in the city center!
The upgrade to a junior suite. The breakfast was overpriced.
The staff was extremely friendly and helpful. The size of the room. Perhaps next time I should not book a single room :)
Location and personel was very good as well as breakfast too None
Location, close to the Opera and in the top center,very large room,excellent breakfast,nice,polite,helpful staff Noise from the street during the night and the smell in the bathroom sometimes,but it's ok.
the location, size of rooms, breakfast, efficient assistance and friendly attitude of the staff in the lobby and staff in general. too much noise from the street below during the night
It was nice
Location of the hotel There was no bath
Location and comfy bed and friendly stuff. Only minor dislike - there was no hair shampoo in the bathroom, only body shower gels. Quite unpleasant to find out while under shower.
Fantastic location - ideal for shopping. Our room was very spacious - huge windows and a lovely view. Semi-transparent sliding bathroom doors took some getting used to.
Room, free access to PC and internet, breakfast Nothing
room & wc & bed was perfectly clean and comfortable. Position of TV in the room was elegant :) Interior lighting of the room was excellent. And ofcourse the location of the hotel was absolutely fantastic. the elevator was out of order in the morning during breakfast time and probably takes 2-3 hours to fix...
Everything in the center u may wanna see is in walking distance: albertina, hoffburg palace, rathouse, opera house, st. Stephen's cathedral etc. plenty of restaurants near by, walking zone kantner strasse around the corner. sky bar and do&co bars are in 3 minute walk, both with great views and sky has live music. Basically the hotel to be if you are not a stay in the toom type of guy/girl. Staff is friendly and helpfull. Rooms are very simple and small, but what do you care if there is so much to see in Vienna. They are clean and got everything u may need or want. I got this hotel for the own bar and the decent number of rooms thinking that as a solo traveler it will be a great way to meet new people. Low in behold - the bartender is very nice and knowlegeble, speaks great english ( even though i know german), but the bar itself is dead. There are barely 6-8 guests at a time, you wont be meeting anyone there. it is slightly cheaper, than bars on kentner strasse, so I would stop buy and have a drink before heading out. I had early tours every morning, never quite figured out if they provided breakfast, it certainly was NOT available in the bar, as the hotel papers claimed.
Perfectly located in the heart of the city Only one elevator, sometimes you have to wait too much (in alternative you can use emergency stairs). I requested the reception to call a restaurant to book, they didn't do it replying it was not necessary and when I arrived there, the restaurant's kitchen was already closed (9 PM).
Excellent location, good breakfast, friendly staff, nice bar. With window open in the night it was a little noisy from outside goings on. Was ok once window was shut.
There were two things that I liked best about my stay at Hotel Kaiserin Elisabeth. The location and the room. The hotel is tucked just a few steps from St. Stephen's Square and the main shopping high street. The room was comfortable, the bed was cozy, and the large shower with multi-shower heads was welcome after a road trip to Vienna and an all-day walk of the city. The buffet-style breakfast (which was quite good) was an option for single room but automatically included in the price for a double. I prefer the choice to opt-out as I'm not much into breakfast buffets and like eating outside the hotel. Parking was an additional 32€ / day. There was some construction noise ongoing but it didn't keep me from a deep sleep.
i had a cosy feeling,friendly service and the feeling of beeing in the past
Very conveniently located. Very pleasant staff. Beautifully refurbished.
Location No Coffee making arrangement was available in rooms
Location and atmosphere.
Everything is in good conditions. Room key to complicated
Convenience, and good internet system provided free of charge
Spacious room and good breakfast.
The location in the Center of Vienna. Beautiful building
The location is great!
Very good breakfast, excellent location Construction going on at the building --> lift not functioning; Rooms could only be reached via outside walk. Not too great in case of bad weather.
Location Room wasn't as nice as pictures. No hand basin in toilet.
Staff was very helpful. Location was great. We accidentally left two coats in the hotel and the staff went out of their way to mail it to us at our next location! Service above and beyond!
We've stayed here before and will do again. It's location is terrific and the hotel is delightiful and will be even better once the renovations are completed - both the hotel's and its neighbours.
The atmosphere and the location. There was no safebox in the room
The staff were very helpful. At breakfast the choice and quality was excellent. The room was large enough to accommodate us (2 adults 2 children) Very good central location. 5 minutes from all attractions. No tea/coffee making facilities in room.
central location and room which was large & airy access with car very difficult then was asked on checkout for cash for car parking instead of adding cost to Visa bill
Location, friendly staff, breakfast Noise
The location is perfect It is old and rundown. Very sad.
The central location. The staff on arrival were not helpful and could not provide correct directions to the parkig facilities.
Incredible hotel, attention to detail and service was impeccable and the design of the rooms elegant but also highly functional and comfortable. Right in the middle of everything but with a quiet park across the street you feel a bit tucked away, we honestly spent more time in the room than we probably should have...!
the location is excellent, very good sound isolation, excellent restaurant, friendly and helpful staff, modern design be aware that the hotel has rooms with bath and with only showers. The showers are excellent, by the way
In the very heart of the city of Vienna; walking distance to everything. I was disconnected from the Internet say every 10 to 15 min., both on wireless and Ethernet. Very discomforting. The Hotel was notified by me several times. They were unable to resolve the matter.
The location is unbeatable. There was inadequate information in the room about the facilities. The staff were not very helpful.
room service dinner was delicious! no bath in room!
The decoration and the comfort of the room the glass shower door because it is visible.
Location is the best, Staff excellent and most helpful. Rooms modern Nothing. I would go back and recomment it
We loved the location, the atmosphere of the hotel, and the staff were simply the cherry on top. Nothing was impossible and the service was brilliant. well done DO & CO. Nothing at all.
nicely decorated room, excellent location, friendly staff practically no lobby. you have to take an elevator (full of people, most of them not the hotel guests) to 6 floor where reception is, then down to 4 floor to the room. checking-out the same story vice-versa
Very central, very friendly No buffet for breakfast
The service at the bar and reception and the food in the restaurant were all lovely and made the holiday special.
- Location couldn't be better (no need for subway tickets most of the time) - Excellent breakfasts - Friendly staff - Clean - Room was rather small for a 4-star hotel - Closet and bathroom door can't be opened simultaneously - Double room was really suitable for single
Location was excellent. Accomodations were modest. Had a sink and shower in room but had to share toilet in hall. Saw almost no other guests which was nice. Easy access using public transportation from airport. Couldnt tell from online if it was a hostel but it was not. Definately a hotel even though it had a weird shared toilet situation. It was a strange Hotel, the kind you would only find in Europe. Creepy old (but well functioning) elevator. Didnt realize walking to 3rd floor with suitcases was more like walking to 5th floor due to ground level and mezzanine level. First front desk guy spoke good english but the guy on shift after him had poor english. And he yelled at me due to a miscommunication due to not speaking same language!!! In the end he righted his wrong but it was stressful.
I travel for a living, and stay most of my life in properties of all shapes and sizes. I prefer writing reviews like this one where I was 100% happy with everything, beating my expectations. The room was peaceful, the internet was fast, the breakfast was full and diverse, the owners/staff were completely friendly and helpful, the price was an unbelievable bargain, and the location was the best possible location in center city. I was completely happy with my stay in every possible way.