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The hotel was nice, walking distance to amazing sites and good restaurants.
Gorgeous hotel with beautiful design and excellent staff that go out of their way to ensure your stay is as pleasant as possible. Great bar, excellent breakfast. The location could also not be beat - within walking distance from Vienna's main downtown attractions, shopping and dining. Highly recommended.
Provided us with an early check in room which was a godsend after the redeye journey. Front desk staff gave us the wrong information on the train station.
Location and service Express laundry treatment is not "express" at all. There's no way to get laundry back the same day if deposited during the day. In my view that kind of service is essential for business travellers
Stylish and centrally-located with friendly staff There's no booze in the mini-bar, you have to ask for it!
Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro , resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.
Excellent hotel which I will be using again on my travels to Vienna. Can't fault anything and the location is spot on. nothing
Room is spacious and well equipped, convenient furniture
I found the whole experince exactly as it should be. Excellent.
Location, staff SPA, only 1 therapist and she's part time
Cleanliness of the hotel; location and breakfast Not applicable
Staff was very nice prime location and decent rooms You have to pay €25 if you want to use the gym (per day)
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
The ambience of the hotel location, atmosphere.
hotel atmosphere, location, the large bedrooms, value for the money, nothing
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
Location, Location, Location. In the center of Wien shopping and sites.
Loved the hotel.
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
Central location,nice hotel Reception staff could be more friendly
location and styling breakfast prices are outrageous therefore we didn't use
Central location and modern design Smoking area in bar area - door left open at times
Nice Hotel in the centre of Vienna, part of a chain but small and personal enough not to feel like it Food's not great but lots of restaurants nearby
relaxed and easy atmosphere The sign was too small, I drove past it twice-
Room and Service
The location and the comfort of our room the breakfast.
The staff were excellent, especially at reception, and the hotel very stylish nothing
excellent central location
Incredible hotel, attention to detail and service was impeccable and the design of the rooms elegant but also highly functional and comfortable. Right in the middle of everything but with a quiet park across the street you feel a bit tucked away, we honestly spent more time in the room than we probably should have...!
The decoration and the comfort of the room the glass shower door because it is visible.
The service at the bar and reception and the food in the restaurant were all lovely and made the holiday special.
Very central, very friendly No buffet for breakfast
The location is unbeatable. There was inadequate information in the room about the facilities. The staff were not very helpful.
nicely decorated room, excellent location, friendly staff practically no lobby. you have to take an elevator (full of people, most of them not the hotel guests) to 6 floor where reception is, then down to 4 floor to the room. checking-out the same story vice-versa
We loved the location, the atmosphere of the hotel, and the staff were simply the cherry on top. Nothing was impossible and the service was brilliant. well done DO & CO. Nothing at all.
In the very heart of the city of Vienna; walking distance to everything. I was disconnected from the Internet say every 10 to 15 min., both on wireless and Ethernet. Very discomforting. The Hotel was notified by me several times. They were unable to resolve the matter.
the location is excellent, very good sound isolation, excellent restaurant, friendly and helpful staff, modern design be aware that the hotel has rooms with bath and with only showers. The showers are excellent, by the way
Location is the best, Staff excellent and most helpful. Rooms modern Nothing. I would go back and recomment it
room service dinner was delicious! no bath in room!
Room, free access to PC and internet, breakfast Nothing
Excellent location, good breakfast, friendly staff, nice bar. With window open in the night it was a little noisy from outside goings on. Was ok once window was shut.
It was nice
Perfectly located in the heart of the city Only one elevator, sometimes you have to wait too much (in alternative you can use emergency stairs). I requested the reception to call a restaurant to book, they didn't do it replying it was not necessary and when I arrived there, the restaurant's kitchen was already closed (9 PM).
Everything in the center u may wanna see is in walking distance: albertina, hoffburg palace, rathouse, opera house, st. Stephen's cathedral etc. plenty of restaurants near by, walking zone kantner strasse around the corner. sky bar and do&co bars are in 3 minute walk, both with great views and sky has live music. Basically the hotel to be if you are not a stay in the toom type of guy/girl. Staff is friendly and helpfull. Rooms are very simple and small, but what do you care if there is so much to see in Vienna. They are clean and got everything u may need or want. I got this hotel for the own bar and the decent number of rooms thinking that as a solo traveler it will be a great way to meet new people. Low in behold - the bartender is very nice and knowlegeble, speaks great english ( even though i know german), but the bar itself is dead. There are barely 6-8 guests at a time, you wont be meeting anyone there. it is slightly cheaper, than bars on kentner strasse, so I would stop buy and have a drink before heading out. I had early tours every morning, never quite figured out if they provided breakfast, it certainly was NOT available in the bar, as the hotel papers claimed.
Location and comfy bed and friendly stuff. Only minor dislike - there was no hair shampoo in the bathroom, only body shower gels. Quite unpleasant to find out while under shower.
Fantastic location - ideal for shopping. Our room was very spacious - huge windows and a lovely view. Semi-transparent sliding bathroom doors took some getting used to.
room & wc & bed was perfectly clean and comfortable. Position of TV in the room was elegant :) Interior lighting of the room was excellent. And ofcourse the location of the hotel was absolutely fantastic. the elevator was out of order in the morning during breakfast time and probably takes 2-3 hours to fix...
Location of the hotel There was no bath
Austrian traditional old style. Location
the front desk was very kind and warm, they got us our room early (7:00am) even though check in was at 2:00pm excellent location, close to everything in the city center!
Clean ,comfortable , well furnished good size room , excellent breakfast and only a few minutes walk from the shopping centre and many good restaurants .
Location Thank you
the location, size of rooms, breakfast, efficient assistance and friendly attitude of the staff in the lobby and staff in general. too much noise from the street below during the night
The hotel is in a perfect location. The staff are very friendly and helpful. I would stay here again!
The staff was extremely friendly and helpful. The size of the room. Perhaps next time I should not book a single room :)
Location and personel was very good as well as breakfast too None
Location, close to the Opera and in the top center,very large room,excellent breakfast,nice,polite,helpful staff Noise from the street during the night and the smell in the bathroom sometimes,but it's ok.
The upgrade to a junior suite. The breakfast was overpriced.
Convenience, and good internet system provided free of charge
Spacious room and good breakfast.
i had a cosy feeling,friendly service and the feeling of beeing in the past
Location No Coffee making arrangement was available in rooms
Everything is in good conditions. Room key to complicated
Very conveniently located. Very pleasant staff. Beautifully refurbished.
The location is great!
The location in the Center of Vienna. Beautiful building
Location and atmosphere.
There were two things that I liked best about my stay at Hotel Kaiserin Elisabeth. The location and the room. The hotel is tucked just a few steps from St. Stephen's Square and the main shopping high street. The room was comfortable, the bed was cozy, and the large shower with multi-shower heads was welcome after a road trip to Vienna and an all-day walk of the city. The buffet-style breakfast (which was quite good) was an option for single room but automatically included in the price for a double. I prefer the choice to opt-out as I'm not much into breakfast buffets and like eating outside the hotel. Parking was an additional 32€ / day. There was some construction noise ongoing but it didn't keep me from a deep sleep.
The atmosphere and the location. There was no safebox in the room
The staff were very helpful. At breakfast the choice and quality was excellent. The room was large enough to accommodate us (2 adults 2 children) Very good central location. 5 minutes from all attractions. No tea/coffee making facilities in room.
Location was superb for a reasonable rate, we had a delightful room. Very nice staff, wonderful breakfast, we would stay there again in a heartbeat.
The central location. The staff on arrival were not helpful and could not provide correct directions to the parkig facilities.
Staff was very helpful. Location was great. We accidentally left two coats in the hotel and the staff went out of their way to mail it to us at our next location! Service above and beyond!
Very good breakfast, excellent location Construction going on at the building --> lift not functioning; Rooms could only be reached via outside walk. Not too great in case of bad weather.
Location Room wasn't as nice as pictures. No hand basin in toilet.
central location and room which was large & airy access with car very difficult then was asked on checkout for cash for car parking instead of adding cost to Visa bill
The location is perfect It is old and rundown. Very sad.
We've stayed here before and will do again. It's location is terrific and the hotel is delightiful and will be even better once the renovations are completed - both the hotel's and its neighbours.
Location, friendly staff, breakfast Noise
The only thing it needs is a coffee pot.
Excellent location right in the center of Vienna. Substantial complimentary breakfast. Helpful staff. Rooms fairly spacious. Shower tub small. Beds small.
Just off pedestrian only area. Multitude of restaurants, cafes & shops, including grocery & apothecary. Walking distance to most tourist attractions. Steps from Underground. Despite being in a busy area and close by churches with bells regularly, we heard nothing while in our room. For the most part, the staff was very nice and helpful. Hotel even provides a "lunch box" (sandwich, fruit & water) if leaving prior to breakfast. Restaurants are expensive, and menus were not that appealing to us. We did hope to have an after dinner drink or dessert at the rooftop terrace one. The night we tried to do so, half the restaurant and the bar were closed for a private party. Disappointing. There is no coffee available prior to 7 a.m., nor were we able to find anywhere near by where we could get some prior to an early departure for a tour. Seems the best option is to get a coffee drink from the refrigerated section of the grocery across the street ahead of time.
- Location couldn't be better (no need for subway tickets most of the time) - Excellent breakfasts - Friendly staff - Clean - Room was rather small for a 4-star hotel - Closet and bathroom door can't be opened simultaneously - Double room was really suitable for single
Very warm and helpful staff. Cosy atmosphere. Breakfast in room. Great location. Excellent choice.
Excellent location ! Very friendly staff !
Very modern, comfortable place, excellent breakfast and location. We were promised a taxi early in the morning of our departure but there was no staff in the evening, so we couldn't confirm if our taxi was actually booked and unfortunately it did not arrive. we flagged one in the street but we got pretty stressed about our flight. I would advise them to get a night porter, the place seemed abandoned at night.
The location was excellent - only minutes from Hofburg Palace and Stephandom. Rooms were spotless with spacious bathroom.Great selection of food for breakfast.Owners were extremely helpful and friendly. Get Metro to Stephandom stop- exit onto Graben and pension is just a few minutes up the street. Look out for Gigi boutique sign.Beautiful old lift in building.
Very nice centrally located pension in the heart of Vienna with a modern & stylish decor
The owners of the hotel are great people, they create a special charming ambiance and good order in the hotel. The guests can always rely on their professional help, at the same time there is no feeling of beeing supervised like in bigger hotels. In fact, you feel at home. The location is very central, therefore you can stay in the "pension a @ a" for different reasons such as: city trip, shopping, business etc, - you will enjoy it anyway. Every room has a teakettle, that is quite convenient to make a tea or coffee during the day. The hotel offers a wonderful breakfast as well.. Me, my mother and my child had great time in Vienna and we are very grateful also to the hotel owners for our positive impressions... None
Great place in the heart of Vienna. Never saw such a clean hotel. Rather big LCD TV helped me not to miss Euro08 games when I was too tired to go to Vienna Fan Zone in the evening. Very friendly staff. Free Wi-Fi. Good breakfast. None
Nice and warm place, located in the city centre. Good quality room. You cannot regulate the heating.
Really nice people in a really nice place and a really nice location
friendly stuff very helpful. Great location.couldn't ask for more.
Excellent value and location with well set up room and above average breakfast buffet. At least when I was there, there were no single rooms with view outside. The window in small interior courtyard was fine for a night (or two) but I would avoid a single if for a longer stay.
The staff was outstanding - special mention of Stephen who assisted us in too many ways to mention (dentist, opera box seats, dinner reservations, dry cleaning, etc...) The location is the best in the city, and being a fully renovated hotel, it provided for an excellent stay. The breakfast service was outstanding, and the best of all our stays through Europe yet! Constructive feedback - could upgrade the beds a little (a 4 out of 5), and they need either another pillow per person, or a medium firm pillow.
location,great staff,great breakfast,great hotel !!!!!!!
The rooms are nicely decorated and very comfortable. Good bed, great shower, clean. The breakfast buffet is delicious and the view from the breakfast room is very special. The location is just unique. It was rather warm in the room and although closing all radiators, it did not cool down. Leaving the windows open was our solution, but with the Stephansdom next door, the bells might keep you awake.
Staff brilliant Air Conditiong not possible to lower temp.
the location, and the staff at the hotel
attentive staff, excellent view, fantastic location, nice breakfast
Center location in city, very good for discovering Vienna.
Very close to the city center Parking is a problem, there is no parking place in the hotel, and the next parking garage was full, the closest parking place is about a 10 minute walk. The hotel is not for those who arrive by car.