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I stay often at this Sheraton. They always make an error with the reservation - this time it was two beds instead of reserved one. But - still great value for the price.
Good location, friendly staff, great breakfast. Perfect for everybody who does not suffer dust mites allergy. It is not a place for you if you have dust mites allergy, all rooms are with carpet and quite old beds
Excellent service, very comfy room and great location.
The rooms were large and spacious,clean and comfortable.food excellent.could not find any fault with this hotel
flawless functioning, meets every expectation, good food, quick room service it is quite large - long corridors, many rooms per floor
It is the best hotel in Warsaw More italian Channels on TV
restuarants espically the thai one best thai food out of thailand nope
I liked the room, it was very comfortable and clean. The staff was very nice and helpful. There is unfortunately no swimming pool.
The luxurious room! The restaurant prices (including the breakfast buffet) seemed steep for Poland!
location not far from station and old town , helpful staff internet connection expensive
Excellent location, very attractive price for such a high standard No
Excellent location and good price quality ratio
Internet, clean room, good breakfast Invoicing process - 0,5 h !!! (thanks God it finally worked out); I was asked to sign a bill during my breakfast (in the middle of my breakfast), as if signing upon my leaving the breakfast room was too dangerous...
Location. If the room could have been bigger since two males were staying in the room. Perfect place for couples I would think.
Very appropriately located close to the city center. Comfortable rooms. Qualified staff.Renovated recently. Deposit for the room is too high. Breakfast is overpriced.
The hotel is located successfully in relation to station: 2 stops by tram or by bus, it is possible to reach for 15 minutes on foot. Very attentive personnel on a reception. The comfortable, pure number, convenient bed. Very much it was pleasant, I will recommend to friends. There's no Wi-Fi in the room.
very kind personal it is too modern for me. I do not like this kind of light. It looked like I was the only guest. That was a little bit strange
Staff clear and precise - no 'waffle' Just one thing - could not figure out for a while that lights in room operated on the door key card. Could do with a clear notice to this effect on the table, this being first thing noticed on entering
cable based connection to internet, missing WiFi
great rooms, great shower and very quiet rooms they told me that I could pay with Diners Club, but by checking out I couldn´t...minor issue, but for me of big importance
A one-night stay is hardly enough to judge a hotel, but I found the dinner excellent
the hotel is good and honestly the hotel rescued me when i found an available double room with extra bed after what the hotel "apartmenty zgoda" did to us, as it is the worst hotel ever with the worst customer service, anyway grand mercure was a good hotel, good location, staff is friendy it is a little bit expensive
The apartment was spacious and well appointed. Quite a good location to touristic areas, shopping, and some cool bars/restaurants. The hotel upgraded us to a larger suite as well! Staff is not the most friendly compared to your typical western hotels.
Good location, we traveled with a baby so having kitchen in the room was very useful for us. Staff is very polite and tried to help any time we needed. Room was clean. I would prefer breakfest incuded within the price of the room. No pool.
The staff was courteous, knowledgeable and helpful. English was clear and easy to understand. Room had no issues. Breakfast was standard European buffet. Location was convenient to shopping, restaurants and public transportation. Nothing!
Great comfort with all needed electronic articles and internet broadband connection. Thumbs up for the kitchen and all the accessories. I will recommend this hotel to everyone who want comfort to the right price.
The suite was very nice, modern and clean with all accommodations you could need The staff were not overly friendly and the sex-shop outside the entrance was a bit disturbing
The hotel has good comfort and space. The beds are wonderful and the rooms are well equipped. Here are the opportunities for self catering. Very central and quiet. Some employees might have been something more customer friendly. A new modern television had not been stupid in relate to the standard of the apartments.
Very comfortable beds, spacious room + sitting area. Would definitely recommend.
Comfortable and quiet.. close to all points in the city I think that the prices of the snacks and sweets in the minibar were too high. All the things should be complementary. They were much too expensive.
additional charge for parking.
The room........... fantastic place to stay,,,,, very modern no late bar
Very comfortable, quiet, beautifully furnished, clean apartment and a beautifully styled bathroom. The staff was always very friendly and helpful. Since we stayed a longer time, the well-equipped kitchen and laundry facilities were appreciated. Internet access (free), safety box in the room, and airconditioning also a plus. Excellent location. We would definitely consider coming back to this hotel. A couple of minor drawbacks were that the windows could not be opened, and that cigarette smoke smell occasionally came into the room through the airconditioning (we had asked for a non-smoking room). A few English television channels would also have been good to have.
It is like a home away from home. Lots of space and close to shops and places to eat. Close also to tran station. Only thing we thought was required were fans in the room or better still air con to be installed. It was very hot.
LOCATION. The hotel is located right behind the Galeria Centrum, which is directly across the street from the Palace of Science and Culture. Several central train/metro stops are a short walk from here including the main train station. You are surrounded by shopping and eating options, literally. SIZE. The rooms were spacious with more than enough space for sleeping. Our room had 2 foldout sofa beds in the living room, a single in its own room, and a double in the back room. There was a small dining area and separate kitchen with fridge, stove, dishwasher, etc. There was even a small washer in the bathroom. STAFF. The staff we interacted with were very friendly and professional. Nothing really. We didn't have enough pillows/blankets for all beds, but that's probably because they upgraded us at check-in and weren't expecting anyone in that apartment yet.
Friendly, helping, english speaking stuff. Spacious room. As this is an appartment hotel, it worth mentioning that the hotel doesn't provide elementary amenities, e.g. soap, shampoo.
Value for money. The location compared to price paid was very good. nothing; maybe that the "reception" only was open Monday to Friday and we stayed there during the weekend but wasn't a problem as we didn't have any problems.
Very comfortabel hotel, you feel like you are at home. We stayed at a Junior apartment and liked it a lot. Breakfast was also very good. Can't say the location is very central but if you arrive to Warsaw just to visit the city then it's quite ok since it takes only 15-20 minutes walk to get to the center of the city The only thing that I personally would recommend to the hotel management is to fix at least one small shelf in the shower cabin, just in case your guest would like to use his/her own shampoo, conditioner, shower gel, a razor, a comb or a hair clip in the shower. I had to put all this stuff just on the bottom of the cabin. And flushing system is not operating very good presumably due to saving reasons. But, imho, the hotel is spending more rather than saving.
St. Andrew's Palace is not your usual hotel. An all-suite hotel, it offers generous living and sleeping rooms along with a fully equipped kitchen, and a luxurious bath. There is no room service, house cleaning on the weekend, or 24-hour front desk, but non of that detracts from the extraordinary positive experience of staying at the St. Andrew's. It is conveniently located in the city. A suite facing onto the courtyard tends to be quieter than those facing the pedestrian street zone. The courtyard cafe offers a decent breakfast. It closes at 11:00pm, whereas the street scene can go on until after midnight. St. Andrews offers more than luxury hotels in the area and at a lower rate. The air conditioning came in handy. TV, video, DVD player. St. Andrew's does not have its own parking. I did not get any information from them before my arrival. Upon arrival, I was directed to a large guarded surface lot about a 10-minute walk, but I found a much better deal in an even closer underground guarded garage just 5 minutes by foot. The entrance to the pedestrian zone in which the hotel is located is difficult to find at first, and I was not quite sure that I could drive into it. But you can. The hotel's website could provide better information, maybe even a map to alleviate the search. But, Ende gut, alles gut!
Good value, very pleasant rooms,nice central position. You probably need to update the cafe a bit, and you have to run the hot water for at least 15 minutes before it gets hot!
attended the exhibition in Warsaw TV did not work, no minibar, poor breakfast - too bad for 216 EURO per night
Excellent security and reasonably quiet provided you are overlooking the courtyard - spacious and well appointed - close to shopping in department stores and to the weekend market along Nowy Swiat - easy walk (for those without impairment) to the University and down into the old city. There is no room service or reception on Saturday and Sunday - make your own beds and no change of towels and bed linen - the 24hr security guard takes over the reception role but English can be a problem if you want more than a taxi. Chmielna is rather run down (undergoing renovation) and has its interesting collection of colourful characters.
great. For Europe, the rooms were big. It was nice to have two bedrooms so the kids had their own rooms. Everything is close. Tons of restaurants, shops, coffee. Close to the train station. Nothing I can think of.
Beautiful, clean apartment. Good for long term stay and fantastic location. Well equipped kitchen. Washing machine available as well. The drainage system for the shower and bath tub clogs up.
The suite was quite large and rooms were generous. The rooms were clean. The sofa in the TV room was comfy if it was a touch longer it would have been better than the beds. The breakfast was very poor. The bed was a slab of concrete and the pillows hard. No TV in the bedroom. We paid a good price for this hotel but would not recommend this hotel for the full rate.
I was very pleased and impressed by the owner who came every morning to prepare the breakfast for us. He was very kind, funny and helpful. He took some time to explain us the best things to do in the city (monuments to visits, restaurants to go, etc.). Since we were going to attend a wedding he very kindly taught us some songs in Polish that people sing at this kind ov event. Besides the very nice owner, this B&B can't be closer to the center and the interior is modern and very clear. Staying at Chmielna St. B&B was a real pleasure!
location BUT- the recption is in separate building as the hostel and both buildings are separate by approx. 400 meters - that is not being indicated/advertised on the booking.com. We were only infomed after completing the booking by e-mail from the hostel. Both the recepetion and the hostel are made of the regular apparments in the residential buildings - both on high floors [4th and 3rd respectivly] with no elevator! Staff; arogant and not willing to help - even rude. I.e. When we called the reception to infrom that the TV is not working and we would like sb. to come and fix it, the staff member told: "It it not Hilton, so I will not run up to fix your TV" !!!!!!!!!!
The hour of check-in is very behind schedule. It´s 15 h!to speak some Some language more aside from the English and Pole. Spanish, french...
staff, location and breackfast are excellent. very clean very soft bed, room a bit noisy, very small room
Very friendly and informative staff. Location is within easy walking distance to the picturesque old town. Slight smell from the toilet but this may have been due to recent local flooding. Apart from that the room was great. Be warned you have to climb several flights of stairs to get to the appartments.
Elegantly decorated recently, good atmosphere. Communal kitchen facilities were great. Very convenient location for restaurants & walking to Old Town. Room was very small [for 3] & noisy from street at night. One key for hotel access was difficult. Personally, I do not like stairs [2 floors up]
There was nothing I particularly liked about the hotel. It was adequate. No more. Beware that not all rooms at this hotel are apartments in the sense of having a kitchennette. I booked a twin room in the mistaken believe that I would be getting a kitchen. In fact, this is the one room type that is no different from a rather bog-standard hotel.
Combination of hotel and appartment, close to National philharmony, close to the center. It wasn't cleaned every day.
Location, and layout of rooms.
Great location, comfort and service.
This is an amazing place to stay. Hotel Reception was very helpful and responsive. Rooms Nothing. Everything was good.
The location is excellent There were plastic from chips under a bed((
location, price simple things are difficult to explain to the front desk staff, but they try to help
clean, nice, friendly, good staff, great location the beds were not comfortable at all.
The big rooms and facilities.cleanliness. It's a rareity nowadays,but i couldn't fault these appartments.
the way the room is set
Excellent breakfasts. Excellent location. Helpful staff, willing to find out train times etc. Not suitable for customers who like their own table at breakfast time. People not used to hotel rooms being in blocks of apartments may not like it. If you are used to hotels in Eastern Europe this hotel is fine. May not suit those who like conventional hotels.
very good breakfast, nice design
Great location, great hosts, superb staff! The breakfast table is the most charming aspect of the hotel...meeting people from all parts of the world! I would highly recommend this place for guests seeking an anthentic, local, charming experience!
Charming and comfortable B&B in an anonymous building, fully restored internally according to modern criteria. Huge room with own kitchen attached. Gorgeous breakfast. Sufficiently close to the historical centre that you can walk to if you like - but public transport is also there.
well-equipped kitchen quiet but central location shared kitchen, things disappeared bath/shower awkward settee-beds small & uncomfortable
Location to Old Town.
Its location is perfect, on a quiet road but less than 5 minutes walk from most of the city's sightseeing. Also, the name of the road is known by all taxi drivers! The staff really looked after us, arranging for someone to meet us when we arrived late, holding our suitcases after check-out, etc. I was surprised the bathroom was outside the bedroom as I had no prior indication to this at the time of booking, however, it was not a problem as there was no one else staying on my floor. Also, there were no clear instructions regarding breakfast times. Finally, my room was in an adjacent building rather than part of the main B&B - again not a problem but not pre-warned.
Atmosphere was just perfect, felt like you were a guest in someone's home, convenient flexibility, care to detail, openness, real desire to make one's stay perfect.
The friendly environment and the location no
Warm-hearted service, nice breakfast, well interior decorated room, good location. I want to stay again when I have a trip to Warsaw.