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Hotel and room very clean and comfortable, Staff not friendly and didn't seem to be customer oriented.
The food in the restaurant was very good quality. Staff were very helpful: organise taxi, find bus stops etc The wash basin was cracked. This is not a true complaint though, but something that should be looked at.
close to the airport and transport
only one thing- approchable to airport in 15min Bedding was so poor even though bathroom was well renovated.Also I don't think staff was nice. Also it was quite far from city center than I thought. took about 20euro per each one way trip to centrum
Very clean and modern hotel. Great location if you want to be near the airport and not have any airport noise. The free hotel shuttle leaves the hotel every 30 minutes beginning at 4AM and is on time. It also runs late at night. You can walk to the airport in about 20 minutes. There is a grocery store about a 15 minute walk in the direction away from the airport.
Great Hotel, unfortunately a short overnight stay, Airport tranfer was perfect.
Everything was perfect: the room, atmosphere, hospitality, cleanliness, and service. I definitely recommend this hotel to anyone traveling in the Warszawa area. N/A
The hotel was convenient for an early morning flight. They were very accommodating about letting us store our luggage before we even checked in. The staff spoke English well.
Location Staff should be '' dyskretny ''.
At check-in they offered to upgrade me at no cost to one of their newer rooms, and it was very nice. A substantial and tasty breakfast buffet in their on-premise restaurant came with the room price. They offered me a free shuttle ride (starting at 4 AM) to airport but I elected to walk to and from the airport, which worked well: about 20 minutes walk. Arranging a shuttle from airport to hotel seemed difficult if one has no facility with Polish.
Having an airport shuttle is such a huge help. Staff is friendly. Room, bathroom good size. Will stay again if flying out of Warsaw. A little far fr old town, but doable with bus.
Very nice airport hotel for a short stay or last night in Poland, especially if you have an early departure. The restaurant is good, and the included breakfast is a great value. Internet available, but for a fee. Still, reasonable. For a hotel advertised as being right at the airport, it was a little hard to find from the arrivals hall.
The restaurant was great. The room was clean and comfortable. A/C was working. Quiet. Walk to the airport. No more free internet. Extras are over-priced, ie: bottled water, etc.
Very nice staff and behavior. Even it is more business hotel they have everything for staing with baby.
1) there was no a baby-chair available in the hotel. we were travelling with a baby and have to feed her holding in our arms. 2) no porter in the hotel lobby, no one helps you with bags
The location is excellent if you are leaving early on a flight. It is just across the street from the terminal. Too Expensive.
Location right next to airport for early flights. A bit too expensive.
Very well organized hotel, with friendly staff, fluent in the english language. Hotel neatly located in the close vicinity of F. Chopin Airport. None
Flexible with checkin times due to proximity to the airport, nicely sized and clean modern rooms. A little on the pricey side, but it's what you expect for the convenience of being a 50 metre walk from the terminal.
Difficult to beat location- short walk to terminals. Accomodating and helpful staff. Very good buffet breakfast. Easy public transport access to city center and Old Town: rail and bus. Price on higher side
Location . Comfortable well equiped suite. Internet access. Horrendous price for underground parking. Poor quality of service in hotel restaurant. Quality of food not not bad but not worth their prices.
close to airport, good food, great hotel staff not very kind
Good service and the close proximity to the airport. N/A
Really it's nothing to say something good. Its usual NOVOTEL, but I've seen better. I'll not get to this hotel 4 stars. Comparison price - quality not in favor for this hotel. Furniture looks to be used long. Table was broken. Jaccuzzi in health center not working at all.
The visit was for a friends wedding, the party was at the hotel.
I left some things in the room. They have located them and promised to mail them to me (at my expense). If I get them back, as I expect), I will be very grateful. Most of the staff were friendly and helpful. Pretty isolated. Only virtue is that it is near the airport.
Good hotel close to airport All was good
short stay for one night but enjoyed the atomosphere and service of the staff. willing to stay again
Lack of a bin in the toilet. In fact, transport to the airport wasn't guaranteed as had been noticed - it wasn't available until 5 A.M.
Clean rooms, with a beautiful bathroom. And including breakfast buffet and airport shuttle .... What a great deal for 85$ Canadian.
Located by the main transport link and with bus stop just in front. 15 mins from the airport. Comfortable bed. Limited airport shuttle frequency. Nothing around the hotel. Very basic interior and facilities, a bit depressing. Carpet could use proper cleaning. Food not worth the money. Staff lacking customer service skills (approach/lanuguage used can be shocking to a Westerner at times).
Breakfast et room service was free of charge Nothing
Staff was more than excellent! Hotel was very nice. Accommodated my needs despite the fact it was a holiday in Poland. No negative feedback
The bed/pillows were very comfy and I was able to sleep well, even though I'm a light sleeper and don't normally sleep well at hotels. What helped was the room was quiet and their are blackout blinds to make the room properly dark. The bedside radio didn't work but I never use these things anyway.
our second visit to Warsawa and a vast improvement on our previous hotel.
No restaurant.Reception closes at 10pm - no advance notifcation of this. Air conditioning did not work.
The cleanlyness of the room, the wi-fi, the breakfast Some trouble with modifying a prepaid reservation but in the end I got therefund for the last 2 nights I couldn;t benefit f
Helpful staff. The hotel is well loacated for flight but not for staying for few days in Varsaw. Its bit far from city center. We only stayed there for one night and then went to Krakow.
staff was very pleasant to Guest. the hotel needs to controll the noisy guest after 11pm.
Comfortable bed, good shower, close to airport
Has the basic things needed in a hotel room. A bit spartan but very clean and comfortable. Helpful staff. Has a good restaurant. Close to airport. Many international TV channels but none of them is in English.
Stress free visit. Nothing.
close to the airport. old '70s building, and furniture, old worn beds, restaurant is the worst ever been in Poland.
too much smoke in the bar
No TV channel was in English.
Hotel is closed to the airport. It was impossible to get taxi from the airport to Hotel. Several taxi drivers refused to drive ther inspite of bad weather . Short distance?? Doors of hotel rooms ar not protecting from the noice in corridor.
on the way to and fro city and airport, but somwhat distant from the city, yeah givi it a go, it is clean rather tired hotel with memories of the old socialist building and furnishing
Rude wait staff in the restaurant
Convenience to the airport. Poor parking and overpriced for the quality provided.
Very good hotel. Close to airport. Nothing. Everything it's OK.
Nice designe, big room, nice restaurant staff Non-professional staff at the reception.
Good hotel I'm arrived at 10.00 pm and the restaurant was just closed. The bar didn't have anything to eat....Mc Donald, close to the hotel, saved me....
Excellen t for the last night and returning the car.
new and clean hotel, nice cool breakfast room We expected a double bed, but found to single beds in the room. did not complain, as we love sleeping together in a single bed.
comfort and value for money
Good staff at the reception desk : professional , polite and smiley. Bedroom is clean , comfortable . Breakfast is excellent and tasty no huge choice of tv programms
Good value for money, helpful and service oriented personnel
Children are not welcome in the restaurant of the hotel. Food can be better.
Good location, value for the price
Very nice for travellers - early departures could have their breakfast as a "take away box"
We were in a bind to find a room last minute. This hotel had one available. Very good rate and terrific hotel. Large rooms with bed and folding couch in separate areas with a door. Staff was very nice and friendly. We forgot our electrical converter and the check-in staff was nice enough to let us borrow his for the evening.
It was a very good breakfast It took too long time to get the invoice
Very comfortable and clean room, kind staffs who speak English, internet for free. Excellent.
they helped me find a restaurant i had to get the iron from reception they should bring to my room