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Everything in the hotel was to an excellent standard At the time of booking, it was not made clear to me that there would be a 14-16% tax charge on top of the booking price - so it came as quite a surprise to me at the end of the stay
space and design of rooms, beverages in the lobby difficult to locate the entrance upon arrival
Rooms very comfortable and coffee machine in room much appreciated. Bit of a walk to the nearest tube station, however, it may have seemed longer becuase of the stiffling weather.
Everything, they were very good, since now i will use Hilton always, i really like that hotel need more elevator, i had to walk very long to my room
staff and cleanliness
Very helpful and friendly staff, lovely room, with a nice view of Washington.
Space in the lobby and common areas
The friendlyness of all the staff and general up keep of the hotel even with the work in place'
I liked the organization of front desk.
Nice environment, convenient to the subway, good living condition
Helpful, friendly staff. I really like that it is a pet friendly hotel.
The Quite and the comfort and access to shops No, It was very pleasure to stau in Dupont hotel and I will come back
A wonderful hotel with really nice rooms. Absolutely close to the metro stop. Very friendly and helpful staff.
The clean, modern design of the facilities and the room. The room was really hot at night and we couldn't open the windows.
I received a complimentary upgrade which was fabulous.
Big beds, room actually turned out to be what was pictured, free internet, door/parking staff and maids all very courteous, no loud or rowdy guests or noise, plenty of space in the room, big tile shower, big flat tv, allowed us to check into room and park super early without question or fee, great location on DuPont circle for walking to destinations, restaurants and people watching. The toilet is basically beside the bed behind a glass door and there is no fan, pick any corner of the room you are in right now then imagine your romantic partner going to the bathroom right in front of you in that corner for a better idea of this mutually embarrassing set up, the shower 'door' is a two foot wide sheet of glass beside the toilet, everything gets soaked when you shower, the a/c is either cold or hot, heat is very musty smelling, we ran a/c entire time to avoid musty heat smell, it never turns off, wi-fi went out first day had to use 3 ft cord for remainder of stay, a small fridge or microwave would have been nice, you can't keep food/drinks cold or reheat leftovers, makes me sick to eat out every meal.
Love the location, decor, bar and fantastic rooms. N/A
was a new, clean, modern hotel in an excellent location - easily accessible by car, public transport and walking distance from many great restaurants and breakfast cafes. The rooms were clean and comfortable. Although we had read the terms and conditions in advance and notified of our requirement for an extra bed for a child, this was not arranged for and required some negotiating with the staff before this was taken care of. We ended up in a room that was spacious, but quite loud as the hotel's air conditioning was right next to our room. Some of the cost information on the Booking.com website did not correspond to reality, e.g. parking or cost for extra bed.
Overall this hotel provides top-notch service and is conveniently located in the beautiful Dupont Circle/Embassy Row area. The rooms are upscale, comfortable and nicely decorated. The bathroom design lacks privacy (frosted glass walls) and the window treatments (plantation shutters) are not room-darkening enough for anyone wishing to sleep in beyond sunrise.
Location A faulty hairdrier
Good value for money, close to Georgetown and metro Noisy aircon
fabulous concierge. Terrific and easy location
Great location, very trendy, rooftop pool and bar excellent! Parking a little pricey, small but clean (and cute) rooms
The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill. The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze. The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
The beds were very comfortable. I wish there was a mini fridge in the room and the room need better lighting.
Beautiful and clean We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in) Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
Nothing Small room and very noisy
It was a beautiful hotel, and the staff was very friendly. There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe. Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
Ideal location. Some issues with the AC. It was ok, just not ideal.
The beds were very comfortable, the decor is very stylish and the staff couldn't have been more welcome and helpful. The perfect place to stay in DC near great restaurants, the metro, cool neighborhood. Will stay again!
The Fairfax is a very nice hotel; terrific, terrific location close to many great restaurants and the Metro, extremely comfortable room, very accommodating staff. A completely positive experience (as always--I have stayed here before).
This hotel was close to everything and the staff was awesome! Highly recommend staying here! I will be back!
Great location. Comfortable and stylish accommodations.
The Fairfax at Embassy Row exceeded our expectations. All of the staff were well-trained, courteous and extremely helpful. The room was very comfortable, the bathroom had a great shower, and two morning newspapers were provided. The concierge recommended a monthly event at the nearby Phillips Collection, which happened to coincide with our stay. The hotel has a great location, near the Metro and scores of restaurants and shopping. We were very impressed with the hotel and would definitely return.
Very warmly welcomed. The air conditioner was very noisey
Location on Embassy row is amazing. It's right around the Australian Embassy, India Embassy, Trinidad & Tobago Embassy and several others. It's also within walking distance to several eateries and DuPont circle. The drain in the bath tub would clog when I took a shower. The cable TV selection was spotty and I had to go down to the bar to watch Monday night football. Some of the wall paper is old and coming off of the wall. but other then that, no major complaints.
Location to the metrorail system. no
The staff at the reception were extremely helpful and knowledgeable about the area. I think they deserve a thumbs up :)
Beautiful and spacious room with a wonderful view (although admittedly I was on the top floor on the right side of the building). Excellent location and some great restaurants nearby. The room key magnetization system didn't work well and the staff were not spectacularly efficient.
The staff was great, chipper and friendly and always responsive to any requests. Great location for exploring DC. Loved that breakfast vouchers could be swapped for cocktail vouchers. Also enjoyed evening happy hour with wine in the lobby (and pets welcome) as a nice get-together. Breakfast buffet was good, but same-y without much variety. Room was quite small.
Friendliness of staff, location No help getting up stairs with luggage. Poor TV offerings.
Location very convenient, Staff very professional and friendly. Hotel very clean The elevator doors difficult to use and the rooms a bit small
Small clean room, comfortable bed. I would stay here again.
I book hotel for my parents as it's walking distance from embassy. They said stuff was friendly Room was tiny and old. Food in restaurant wasn't delicious.
The location is very convenient to tour DC. Parking a rental car is a bit of work because they only have street parking for a few cars in front of the hotel. the restaurant in the basement has great beer and food bar food entrees. The staff are nice people. I appreciated chatting with them. Other good restaurants and Starbucks near y. Difficult car parking. A bit old. Rooms a bit small. The elevator with manual door. These inconveniences were worth it to get the price and good location.
The only positive part of my stay was leaving the morning after. The hotel is extremely outdated in style, functionality and accommodations. After driving around for 45 minutes looking for parking we finally checked in. At check in, they charged me another $15 for taxes. Taxes based off of the Booking.com charge plus their taxes. The room started at $75 and jumped to $109 after the website fees and taxes, then $125 after the hotel taxes!! After trying to squeeze through the 60 year old elevator doors (I'm not a big guy) we made our way to our room through the hallway tilting toward the stairwell. Once we got to our room is was just as cold as it was outside (25*) and it was the most pathetic looking hotel room I've ever paid for. I can't believe I spent over $40 for this. The heater tried to keep the room warm all night but it was not doing so and it was extremely loud. Our bed had to be the most uncomfortable mattress I have ever slept on. I considered sleeping on the floor to be more comfortable. I was charged for a "Queen" room which clearly stated a queen sized bed. We definitely did not have a queen sized bet, double at most. After not sleeping at all that night, we left just as early as the sun came up. I told the employee at checkout about the bed and his response was "I'll have to tell my manager it was uncomfortable". If you are in DC, AVOID this hotel at all costs. Our second night in DC we found a 4 star hotel and paid even less! I would love my money back for our visit but I have a feeling that won't ever happen.
Nice room service Lift was very old, breakfast was not good after paying $5, don't have a bothtob. We paid $125 after tax per night for the double bed room, I don't know what we should expect for that price. We stayed for 5 nights.
The room was clean. Cigarette smoking washing in front of the entrance from the connected bar. Would be nice if smokers smoked somewhere other than the front door to the hotel. A little expensive too.
The Baron was just right for my son and I. From the old-fashioned elevator to the comfy beds and clean room, we loved it! The rooms are small, probably wouldn't be as comfortable for a family, but it was perfect for us. Our check-in clerk was helpful and friendly on Sunday night. Unfortunately, the rest of the stay there was a different clerk and he wasn't friendly or helpful. My son and I kept wishing the other guy would be there! If you like the conveniences of a newer, chain hotel, you won't be happy. No ice machine, old elevator, small rooms.
The bar underneath the hotel was the best thing about this stay. It is also close to the circle and the metro. The keys had to be replaced at least once a day. And if you can in later than 9 there was no one at the front desk to help replace the keys.
Not at all what was advised. Don't stay here
Staff was wonderful Bathroom soap system is cheap
The Hotel Madera was perfectly located for walking as well as catching the Dupont Circle Metro stop. Lots of nearby shops and restaurants. Rooms were clean and spacious. The entire hotel staff was friendly, helpful, and accommodating.
Great location! Polite and friendly staff. Wonderful restaurant!! Spacious room, and a very comfortable bed.
The hotel was fine, staff was very nice. The bed was just really awful.
Service was excellent. Nice bed. Room was large. Very tiny bathrooms! Very noisy at times. Congested lobby.
Staff was very friendly. Beautiful atmosphere. Comfortable beds. Balcony door was broken, and no one came to see it despite my attempts to have it fixed. Very unsafe and unprofessional.
Clean, modern, nice staff. Good location. Very walkable. A bit far from the metro but not too much
The front desk staff was very friendly, and rooms are beautiful! I liked the walk ability of the area, with a little stretch to walk to Georgetown or the mall before returning to a luxe lobby and beautiful room.
-Courteous and friendly staff -Fantastic location -Well-appointed, clean, and spacious room -Ice water dispensers filled with lemons and limes by the entrance (neat feature on 90+ degree days!) -Soft sheets and comfortable bed -Cool restaurant in the lobby -Stone's throw from the Dupont metro station -Great value and will stay here again! -No complaints!!
- Spacious room with nice modern design. Friendly staff. - Wonderful food from room service, provided by the restaurant next door Firefly. - Tiny tinny bathroom. We expected small bathroom after reading the reviews but didn't expect that you could hardly close the bathroom door if someone is sitting on the toilet. - Weak Wi-Fi signals in my room and it's not free. The hotel did graciously refund the Wi-Fi charges after our complaint. - Lower floor rooms facing the street could get noisy at night due to foot traffic and restaurant activities.
Staff was extremely friendly and accommodating. The bedding was comfortable. The restroom could have been a bit roomier since there is no counter space
Enjoyed my stay.
I normally don't bother writing reviews but I was so impressed that I had to. The rooms looked exactly like the pictures, staff very friendly and helped me "set up" the room.with balloons and a banner for my boyfriends birthday, bed was very comfortable, view was amazing (8th fl view of Washington monument), found street parking about a block away (for free), walked to every restaurant and bar that we went to that weekend (awesome), water pressure in shower was to die for. I was just pleased overall and so was my bf. Best birthday ever he said I only stayed from early Saturday afternoon to 1pm Sunday so I wasn't there long. But everything was great.
Great staff, facilities, and location, and in-house restaurant with vegan breakfast options.
Super friendly staff and great breakfast experience. Super attentive staff when needed extra towels, etc. Leaky faucet in sink in kitchenette. Dual outlet only really one outlet. Had to choose CPAP over reading light.
Much quieter than we expected, given its location. Lobby is kinda cramped. Parking is pricey.