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I liked the location, the staff was very friendly, and the complimentary water. We had issues with our air conditioning which we told the staff about but nothing was fixed and our room was muggy and damp.
The hotel staff was great and I liked that they had parking. The room was nice & location was great. Everything about the hotel was great. One of the reasons I liked it was because it was smoke-free however, the room smelt of smoke the last night we stayed and even again in the early morning before we checked out. Not the hotels fault, was just disappointing.
Close to attractions Parking
The hotel staff were excellent and very helpful with restaurant suggestions and transportation. The room smelled very bad; like a mixture of body odor, Old Spice, and onions. I left the window open all day and it didn't improve.
From the moment we stepped out of our rental car the hotel staff was friendly, courteous, and helpful. We had just come in to DC from two days of flying and driving and right away the hotel staff made us feel right at home. They carried our bags, helped us with transportation in DC by pointing us in the right direction, and even gave us apples on our way out for the day. We had never been to DC and have 2 small children and did all the sight seeing we could pack in for 2 days. The location of the hotel was great. One night the weather was great and we all enjoyed the walk through the city back and forth from the Washington Monument. It is quite the walk, so if you are not up for it we also took a cab and used Lyft in which every place only cost about 10.00 to get a ride to and from the hotel. I also feel compelled to mention that maybe it was the look on our faces when we stepped out of our car after the long traveling experince with 2 small kids, but whatever it was they upgraded our room to a balcony! I think her name was Elena that offered the upgrade, and it was very much appreciated!
Rooms were very clean. Beds were comfortable. Very nice outdoor pool with plenty of lounge chairs, an outdoor bar and poolside table for eating. Parking at the hotel was perfect. Bathroom was slightly small but very clean.
Microwave access would have been very convenient.
Easy access to Metro, White Hose, Mall, etc. IF you are a walker. Very welcoming,professional and responsive staff. They were happy to change rooms to 2 beds when my son flew in from CA. Great catering staff and food. Clean and comfortable. A little dated and can be very expensive. My on-line rate with tax etc. was a reasonable $180. When I tried to add 1 night, they wanted $479! Needless to say, we went somewhere else.
Interesting restaurants nearby
Most friendly staff I've ever encountered at a hotel.
The staff was very freindly, bed's and pillows were very comfortable, breakfast was delicious. Grear location in our Nation's Capital.
Everything else. Got what I paid for with extras!!! WILL BE BACK!!! Would be great if each room have a microwave
The room was very clean, the price was reasonable for downtown DC. Went to get away and attend a Wizards game, and the location is perfect for attending events at Verizon. Would absolutely stay again. Pool water was cold.
Clean room Quiet Friendly Staff Great location Great price Nothing!
Close proximty to city center, metro access through lobby. Nothing
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
I like that I was created with champagne and the staff were very friendly!
Lots of foodie options and gourmet coffee within a five minute walk. Close to subway. Acceptably clean. Clearly some deferred maintenance in the guest room bathroom.
It was clean The parking very expensive
Location was excellent. The hotel is really nice and the price we got could not be beat.
The Grand Hyatt is our favorite hotel. They have everything from good food to gift shops to a pool. I would highly recommend it! The room service options were slightly limited
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
The location was great and the rooms were updated. To big. Staff was not very friendly.
Fitness center is amazing. Rooms are spacious Pet policy is awful. A dog barked into the early hours of the morning and staff did not handle appropriately
Quality in all areas. They also honored my reservation with no problem even though I reserved it for the wrong night. They didn't make it like they were doing me a big favor either.
comfort value clean
The staff were very friendly and the hotel was beautiful. We'd definitely stay here again!
Excellent service. I ask them if I could make my check in before 3 pm (the official hour) because I was going to arrive at 9 am, and they had my room ready for that hour.
Location Horribly overpriced
Comfort of the room Lack of phone service or free wifi.
The staff Felt a bit hurried to finish our breakfast.
Amaizing service with very friendly staff Beds and pillows were amaizing
The hotel is a beautiful place with excellent finishes. Everything was in great condition and high quality. The rooms were small, which in understandable given the location, but this was a double bed room so it seemed even smaller.
We were in a suite and it was spacious and nicely furnished. Most staff were nice. Great having a Starbucks in the lobby. Nice central location. The bathroom was small, especially the corner sink. There was no counter space. Front desk clerks were hit and miss. Some nice, some not. Concierge staff were great. The breakfast was OK, not great.
The actual hotel was clean and updated, the staff was friendly and helpful. Overall the actual stay was great. Nice little happy hour offered at the bar. Valet parked my car for 1 night, and took it upon themselves to charge $50 to my credit card, plus a $17 convenience fee. No lot in the surrounding area exceeded $25 for overnight parking. I should have parked my own car. I feel that the hotel was nervy and rude to charge us double the going rate for parking - without notifying me. I felt taken advantage of, since we were already paying top dollar for a 1 night stay. The hotel was nice, but not that nice. I stay in DC all the time, but I may not return unless this problem is rectified.
Friendly staff. Citrus water in lobby refreshing Great interior design/decor Location No free wi-fi
Very friendly staff! Watch the charges. Some claim "free" or complimentary but they aren't. Also the front desk wasn't staffed well for a busy weekend of a large charity function. Longer than expected wait times to check-in and out especially.
Updated, modern hotel. Very friendly and helpful staff. Great location for touring DC by foot. Restaurant food was so-so. Found places close by for all of our other meals.
First class location and facilities Expensive
I liked the location Facilities, it is expensive for what they offer
location and the size of the family room is perfect Bathroom of the room is too small ,rooms are too cold ,no place to get poor breakfast
staff was courteous They accepted my reservation then gave away the room. Sent me to another hotel without rooms. A true nightmare in the middle of the night in DC
The hotel was absolutely stunning! The restaurant's service was great and the food was delicious.
The hotel was quiet, the room furnishings were fresh and attractive, and I found the decor pleasing generally. The room overlooked the courtyard, which was also quiet. A good location too--we were able to walk to many of our destinations right from the hotel. Staff were friendly and very helpful. I needed a cab one rainy morning, and asked at the front desk if they could call for one. Instead, the bellman grabbed his umbrella and went out to the street, down to the nearest busy corner, and whistled up one for me. Above and beyond! Our room was small--would have been perfect for a single guest, but a little cramped for two. Just one bedside table, for example, with no room for a second. We would have liked a king bed, but one evidently wasn't available--again, perhaps a size issue. Last, half the wardrobe cabinet was taken up by a room safe and refrigerator pre-stocked with candy, soda, and alcohol, so there wasn't quite enough room for two people to hang our things. And yes, no iron or ironing board. We didn't try the meal facilities. We'd stay again--the pluses outweigh the minuses.
Small room. Dirty carpet. TV in a cabinet. Full size bed. Horrible stay
Charming historic feel, convenient location but out of the big hotel loop. It felt more like staying in a neighborhood yet could easily get everywhere I wanted to by walking or metro. The staff was pleasant enough but I would have expected a small hotel to be a little more personal.
This hotel is an oasis within the city offering old fashioned values and quality service.
Unique historic and charming hotel in great downtown location. Nice antique furnishings, nice dining are for breakfast. The room was small but clean and comfortable.
Spacious and comfortable. Visibly older and run-down in places.
The staff was friendly, location was convenient, rooms were very comfortable and nicely furnished.
The location is convenient.
The hotel has been recently renovated, so everything was brand new. Note that only half of the hotel is the "historic" part, now the other half is new. That didn't bother me at all. There was a very nice, upscale feel to the whole place. The staff were wonderful - very nice and accommodating. I stayed one night and when I came into my room after being out, all of my lights weren't working - a breaker had blown. When I called the front desk, it was taken care of within 10 minutes by a very polite maintenance staffer. The location was just okay - I walked from the closest Metro (Mt Vernon/Convention Center), and found myself walking along a street with boarded up houses. I wasn't taking any shortcuts, this was one of the main streets by the hotel. This wasn't too much of a problem for me, as I used Lyft to get everywhere and didn't do much walking at all. But it is something to keep in mind if you are making a reservation here. The only other thing was that my bed was very firm. That's a total personal preference, but did interfere with my sleep
The location and thier bed was comfortable. The AC . It was not cool enough. Need more tisue for tolet. Better reciption staff.
Staff was very attentive and very friendly. Right next to Metro station that had a stop at Reagan Airport!
Location was great, staff was great
The price was quite reasonable and the location was convenient as well. The staff was friendly and helpful too. Also the room was nice and clean. First, the website says the amenities include parking. What it doesn't tell you is that it is valet parking at almost $50/day. Second, the website says the amenities include free wifi. What it doesn't tell you is that the wifi is only free if you connect to it down in the lobby. Otherwise, it is almost $13/day if you connect to it from your room. Overall, it wasn't a bad stay. I just wish the website was a little more detailed/honest with some of its information.
Cheap. No real benefits as a Marriott Rewards Platinum member. Nothing special about the facility. Lots of noise in the hallways at night.
The gentleman at the front desk was very helpful and polite. There was a mix up with my parents reservation, and he too care of it. He also upgraded our room. The concierge was great with our kids, and gave them a free movie.
Everything was great! Am upset that they put an $800 hold on my credit card when the room was only $300
Staff was so friendly and the hotel was very clean. Huge bonus was how close the hotel was to everything!! Everything is within walking distance from the hotel.
Close To Monuments And Verizon Center
FRONT DESK LADY WHO WAS A COWBOY FAN MADE ARE STAY FUN WITH ALL HER ASSOCIATES BEING SO HELPFUL AND LOOKINg OUT FOR TWO SENIOR CITIZENS ! THANKS !
Great location... Convenient to Metro and downtown Washington No negatives on this trip
Central location Clean rooms Value for money (I suppose) WiFi not free in rooms and expensive Restaurant average. We asked for a cappuccino and got coffee tasting line filtered coffee with normal milk with lots of froth on top.
The room is very spacious, clean and very well decorated. The bed is even more comfortable than Hilton! I enjoy my stay here. Definitely recommended!
Excellent location. In-house restaurant for breakfast. Only one chair in a double room.
CLEAN ROOMS AND COMFY BEDS, GREAT LOCATION
Great location?? ?
The hotel and the staff. Both warm inviting and beautiful!
I was given the suite as I booked two months ahead of the stay. It was really an experience to have the suite in such a vintage hotel
The hotel is within 4 blocks on the Mt Vernon/Convention Center Metro station. There's a CVS close by for forgotten items and it's on the way to the metro. There's a few places to grab a meal within a one block radius. The staff was very friendly and the room was clean. They have a business center with a printer for printing boarding passes or emails. The TV has a great selection of channels. The toilet was really low, hard for tall people with bad knees. The bed could have been a little more comfortable. The A/C blows on the bed if you don't adjust the levers. There's not enough light by the mirror for makeup, they need to have a movable mirror that you can take to the desk. Only one of the bedside lamps worked. One of the elevators was down, so it sometimes took a long time to get to the room.
Location...Its a short walk from the Washington Mall. They dont have an AC.They have a heater and if you tell them your room is too hot, they asked us to open a window They gave a loud fan which made noise than cool the room. The room is tiny.The flush in the restroom was inefficient. There is no option to park your own car.The valet service is mandatory and is an additional 45$ per night. No inhome laundry service. We walked in from the rain soaking wet and they said they didnt have a dryer in house.
A very business-like but friendly hotel. The staff were particularly helpful but not over the top. Boutique - but not small. Very convenient for the local convention centre without the overblown prices of the other "standard" business hotels. An excellent restaurant, conducive for business meetings. I will make this my regular stay for future annual conferences.
The staff were very friendly and helpful our room was at the front of the building and traffic at 5am was very loud.
Convenient location to my meeting. Staff is very courteous and helpful. Be sure to ask for a quiet room. The traffic on Mass. Ave. side can be heard even on the higher floors.
Pleasant helpful staff, superlative room, great location, overall would visit again
excellent reception staff no breakfast. I sat down at what looked like continental breakfast and was charged $20 for an egg and a cup of yogurt
Overall, the hotel was ok. The location was good and the staff was very helpful and friendly. The room was spacious but oddly appointed. Really bad bathroom lighting--impossible to put on makeup. No hooks or bars for hand towels near the sink and limited counter space. The round fiberglass shower was an odd attempt to be modern but it didn't function well. No chest of drawers for clothes--room had an odd bench instead. Room service is very limited by the restaurant's Japanese restaurant, and frankly I found found the food to be below average and accordingly, very over-priced for what what you got.
The wine tasting in the afternoon was a nice touch. The room was for my parents, and they were given a fantastic upgrade at check in to a very spacious room with a beautiful view of the circle. The rooftop pool lounge was not open for beverages apparently. Also, we went to the first floor lounge at 5pm and when we told them we were not having a full meal, just drinks and apps, we were given specific/limited seating. Which makes sense, but there is no separation between "bar" and main dining room. So, why bother I guess is my point, especially since we were the only ones in there. Just let us sit wherever we want!
Bed was comfortable and room was clean and functional for what we needed on this quick visit. Was able to borrow bikes for the day. Elevators slow, hotel guests loud, wait staff at hotel roof bar too worried about their beards to be good at attending to an order, other guests rude. I personally felt like a trapped animal and I lived in Manhattan for 15 years. Front desk couldn't suggest a decent local restaurant within walking distance beyond their hotel restaurant. Lame.
The hotel stood out, in terms of style and character, especially on the inside. We weren't there long, so we didn't experience much of the staff's hospitality, but it did seem like they had nice amenities. Staying here made walking to the sights a breeze! Nothing in particular stood out - in terms of service or staff. The guys running room service up and down the elevators were more outgoing and friendly than the front desk staff (not a complaint, but just noticeable).
Front Desk clerks were awesome! So friendly & helpful!!
Solid construction of walls and floors makes the room quiet. Firm mattress, which I like. Clean room. No breakfast. Wanted to charge me ten bucks to print a boarding pass!!!! Construction of the finishes (trim, carpets, etc) is low quality so thing start looking shabby when they are only a couple years old.
Convenient, central location. Room was decent for the price, with a good view of Thomas Square. Reception was friendly and helpful. Wine hour was great as usual. Breakfast at the restaurant was mediocre at best. I was asked to sit at the bar because they had no tables ready, even though it was mostly empty! They seemed short staffed. I asked for coffee, they brought it to me black with nothing to dress it up with. No milk, sugar, sweeteners. Nada. $15 "local" bagel and lox was basically airplane food. We didn't eat at the restaurant for dinner--supposedly it's a good sushi place--but for breakfast you'd be better off going to ABP or Starbucks around the corner for airplane food at 1/3 the price.
Things that I looked for were how nice the staffs were, cleanliness of room, and location of the hotel. Everything was outstanding. Did not have time to stay for more nights.
the rooms were modern and had a lot of space. The roof top pool and bar were gorgeous. The service was spectacular. nothing I didn't' like about it.
Great location of you want to explore DC. Friendly staff and great service. A little run down. In particular, the rooftop pool has seen better days.
This hotel, in an excellent location is a bit "long in the tooth" as the Brits would say.. but aside from the 1/4 mile walk to my room, the staff was great and they had a nice hospitality bar in the main lobby. Getting your bag up a flight of stairs w/o a ramp is something that they should work on .. esp when no valet staff is around to help. About as convenient as the NY Subway.
Beautiful room in historical building within short walk to all major museums, White House, and the Mall. Gold fish provided by the hotel (you have to ask for it) kept us company and made us feel at home. Complimentary bottle of champagne for my birthday was unexpected and wonderfully rounded up absolutely unique experience.
Great Hotel. My wife and I stayed here for valentines/anniversary. We were very pleased with the service from start to finish. We got the King Room with the vaulted ceilings and was everything we expected and more. Wow! those robes are nice and after not going ahead and buying one the spot I finally just broke down and ordered it. Staff at the front desk were very courteous and helpful and that extra touch of remembering that I had called earlier to inform them that we would not check in until after dinner was nice. (Hey I know its in the computer but its nice to hear the words). We will definitely return again.
The staff, lobby, bar were very good and comfortable. The resturant was average. The room was small since the building was converted to a hotel from the post office. I stay with the Kimpton chain all the time. The room was very small for 2 people and 2 21 inch suitcases. However, it was functional. I rete the hotel 3.5 starts.
Staff was great Size of room
Great location if spending time along the National Mall. It's only a few blocks down. The hotel is gorgeous and the staff very kind and helpful. The in-hotel restaurant Poste is very good as well (get the Lamb Burger!). Overall, my wife and I had a great time there. Like most hotels ... the pillows. The mattress itself was great, but the pillows were small and squished down to near nothing.
I loved my stay at the Kimpton Hotel Monaco. Our room was on a quit floor, spacious with high ceilings, a seating area, and a fully stocked minibar. The hotel is centrally located so easy to walk to nearby restaurants and museums. The pillows were not fluffy, more flat leaving my neck sore the next morning.
Friendly staff who helped with relocation to a room on a different floor than initially indicated and provided forgotten toiletries in the morning. This hotel is in a neat building and in a great location. The weather, but you can't control that.
Clean room, friendly staff, great location, everything you want from a hotel
I enjoyed both a convenient location and hotel facilities, especially the indoor swimming pool gave me a remedy for jet lag. What we could see from the windows was only the wall of the next building. I agreed with this stuation because I chose this hotel by the location, otherwise I would have stayed in the suburbs.
This Embassy Suites hotel has a great DC location. We have stayed here three separate times, stopping here on our DC trips. It is easy to walk from here to many of the central DC sites you want to see. It has a good family feel with a family cocktail hour that my kids love to participate in. They have a great room set up with games and snacks for families with small kids, and a separate cocktail room for adults not families with older kids. Breakfast is great...huge diversity of options, relatively fast for the volume, and my "picky kids" are happy and full by the time we walk away. The hotel rooms are worn down. The bathrooms are fifteen years past needing updating. The pool is too small, over chlorinated, and depressing. The cocktail hour is chaotic, understaffed and the snacks can not keep up with the crowd. (I get that it is free, but you have to keep up or just not offer it).
The breakfast was good. All sights are in walking distance None
Price, location, 2 rooms for children, swimming pool, breakfast included, happy hour for parents, great city location
Great room layout comfortable bed and fun happy hour for kids. Knowledgeable and friendly staff, good and convenient breakfast. When staff knows a family booked a room they should give multiple shampoos and conditioners before we have to ask bc we found ourselves without enough. Glasses (drinking) were not replaced daily.
Location was great. It was walking distance from many main sites in Washington. A metro was near by but, we didn't need to use it. The area is filled with excellent restaurants to walk to and there is a Starbucks across the street. The staff is very helpful with planning anything. I love the comfy beds and pillows at the Embassy Suite Hotels!
Centrally located. Lovely staff. They had free happy hour every night! In DC, that is nothing to sniff at. Continental breakfast had everything under the sun. The room was clean and comfy, but it was a wi-fi dead zone. You had to pay $10 a day for wifi, and my cell phone signal only worked when I was in the bedroom next to the window (we had a king suite on the 11th floor). The walls were that thick, I suppose? There's nothing that says cheap more than making guests pay for wi-fi at a $230/night hotel.
Very well received and nice and clean facilities. We've enjoyed our stay. The manager's reception was a +and the inlcuded breakfast had everything we needed to start the day on a good note.
room were comfortable, especially the bed. staff were very helpful with planning of tour. very impressed with the happy hour where drinks and nibbles were provided free of charge between 4 and 6 every evening
Hotel location was between two metro stops serving different lines making it easy to navigate around the city. The breakfast and evening receptions were good. The room was well laid out and made it comfortable for three adults to coexist. Due to the popularity of the evening manager's reception the room where the event is held could be larger.
Location to the DC Conference Center; free breakfast Would have appreciated small half-half packets in room instead of powdered milk for coffee
Staff very friendly. Rooms were clean including the bathroom. The location is perfect if you want to walk around. We had an awesome experience.
Our hotel was in walking distance to almost everything that we wanted to see - all the major landmarks as well as museums. It is very close to two subway (metro) stations and only a short ride way from Union Station where we took the bus to NYC. We enjoyed the coffee maker in our room and refrigerator to keep our snacks. We appreciated free coffee stand in the lobby. it's more of a wish - wish you guys had free breakfast. Most hotels do nowadays.
Room was clean and pretty nice. Nice hotel bar and staff was friendly and helpful at the front desk. Would stay again for the price. The bellhop shattered a bottle of vodka that was in my suitcase....said "I should have told them it was fragil" I don't think that gives them the right to just throw my stuff around as if there was nothing of worth in there....what if it was a bottle of cologne that broke - would I have had to tell them it was fragile for something as small as that. After all my stuff was covered in vodka, they let me use their laundry services and actually ended up replacing the bottle with something of similar value. It ended up being okay and I was thankful for the replacement.
Staff was helpful and friendly. Wait staff at restaurant in lobby was excellent. Went above and beyond to make sure we were taken care of. Fair prices on the food. Blanket for fireworks was a nice unexpected treat. Quick walk to two different metro stations and 20 min walk to the mall. Blocks to restaurants and the cvs if you need something. It was hot. Not sure the hotel can control the weather.
Very convenient. The location is excellent for getting around town on the metro. It's just minutes from everything. I would definitely stay at this hotel again. The bed was a little uncomfortable. I couldn't tell if the comforter was sliding down inside the duvet or it was just really thin.
bed sagged. a/c noisy. facilities worn.
Hotel is walking distance to most of the things you want to see in DC; White House, Washington Monument, Smithsonian Museums. If you stay in a room facing 14th street you *will* hear street noise. We were on the 12th floor and you may as well be on the first floor because the height doesn't help with the noise at all. After a long day of walking you probably want a good night's sleep, that's probably not going to happen. Street traffic is loud and people tend to yell outside.
The staff were very welcoming and helpful. The room was clean. Our shower head did not want to stay put. We booked online and I guess when doing so they like to give you the handicap accessible room. Parking was expensive! Breakfast was $60 for two people that will get you eggs and bacon.
Clean and convenient to downtown DC.
The Eldon Suites is a great hotel. The rooms are big and clean. The building is a 5 minute walk from the convention center, which was perfect for me as a conference exhibitor. The adjacent building was under construction the whole time, but that is only temporary and not The Eldon Suite's fault. The room was VERY well lit, which is a typical problem in hotels. The water pressure was high and delivered very hot water. The extremely hot showers at the end of the long work days were much appreciated. I would definitely stay here again. The blinds in my specific room didn't completely block out view of the adjacent building which was under construction. I felt like workers could look into my room. I understand that's quite common in DC, but it was a little distracting. Otherwise, I really liked my room at the Eldon Suites.
Good value accomodation for our family (2 adults and 1 teenager) giving us 2 separate rooms with the ability to cook some basic meals. Continental breakfast was included in the price and consisted of a selection of pastries, toast, juice, tea and coffee. We were near a metro station and all the major sights of Washington making this a great base. One end of the road (that nearest the convention centre) was a bit seedy and rundown. Buildings were boarded up and looked desolate.
Our stay was most pleasant in every respect. Location was paramount. Some of the furniture was scaled to smaller people and really not to American standards
Very comfortable main bedroom and fully equiped kitchen. Close to metro station. Very helpful staff Lots of noise from fridge for person sleeping in sofa bed. No restaurants close by.
Spacious suite, close to metro station , very helpful staff breakfast room too small but I understand this is being rectified. Would have liked better info in rooms regarding local amenitis such as a super,marrket
This hotel was perfect. The metro was two blocks away. All in all I would recommend this to anyone. The wifi was a bit slow and you don't get any wifi signal in the bedroom
Let us check out early with no problem Bedsheets were torn and stained including with blood! Were told cleaning is outsourced but they should do a better job of replacing such items. Floor tiles were sticky and could barely see the poor goldfish in the tank at the front desk their water was so cloudy. Should have taken that as a clue.
the proximity to the convention center and to the commercial areas. I love the shower it has the best water pressure. Also the convenience of the kitchen, microwave and the refrigerator. There was no lobby like the other luxurious hotels, also the breakfast area is too small, need more than pastries, boiled eggs would have been better to start the day, and also the pull up sofa needs to be changed we ended up sleeping on the floor because the mattress like lost its cushion that the wires sticks your back when you lay down on it.
Front desk staff were positive and upbeat. I was upgraded to the Penthouse Suite for no additional charge which was unexpected and very nice.
It was actually better then the picture and I thought the picture was nice. Living space large and attractive; the kitchen area was beautiful. And the shower was great. Difficult to park
The hotel is located in a very convenient place, 5 minutes from the metro and 10 minutes from Chinatown. The room was very clean, very classy and the bed was extremely comfortable.
The decor was modern and interesting and is was close to a Metro stop. The front desk people were helpful. It was nosy and there were a number of abandoned buildings next door that are awaiting refurbishment. We had to ask to have the beds made. The breakfast is very continental. There was little variety and no protein.
location hasn't been renovated in, like, 80 years. shabby doesn't fully capture it. windows are thin and so noisy tasters choice instant coffee in the room
It was very well positioned in downtown DC. It was very old which was kinda cool but take your allergy meds it was very dusty. I think it may have been haunted too... Lol
Location is very ideal and convenient Carpet in the foyer and lifts looks too old and dents impression on the hotel
We basically got two rooms for the price of one. A room with two singles for the kids and the other with a king. The price was half of the other hotels in the area and was close to everything. The rooms were dated and while I wouldn't say the were dirty they were rough around the edges. The beds were old school and not the most comfortable.
Forced to valet park at $99 for 2 nights. I don't like to valet park. I didm;t have an option. If I had known this ahead of time, I never would have booked.
Complimentary Coffee/Tea bar 24/7, breakfast, daily apples in lobby, friendly staff. Neighborhood location under construction.
Free hot breakfast and wifi are always appreciated, as are 24-hour coffee and tea (although one has to travel to the lobby for it!). Very convenient location within easy walking distance of metro station. Items in snack shop were overpriced and some items were out of stock, which further constrained one's already limited food options.
The staff were exceptional - friendly, professional, and accommodating! Spacious room that was very nice. Comfortable bed with freshly washed duvet instead of a nasty bedspread. Mini fridge, microwave, and coffee maker in the room, although fresh coffee was available in the lobby at any time. Wonderful shower and clean bathroom. Having never stayed in Washington DC before, we were surprised by the fee for parking instead of free parking. We found later that every hotel in DC charges for parking. It was roughly $50 per day but parking was secured safely in two basement levels. We had access to the car whenever we wanted, we just had to ask. our checkout time was 12:00 Sunday, but could stay parked until 1:00. We checked out in the morning and were able to pay an extra $10 to leave it parked until 5:00. Good deal! If you stay here, be sure to eat at least once at Busboys and Poets around the corner. Best crab cake platter I ever had! The were served over grits that were as creamy as mashed potatoes, covered with lobster sauce, and topped with fresh asparagus. And the waiting area is a bookstore! Wonderful atmosphere in the bookstore and restaurant.
Staff, breakfast, pool
A great value for being walkable to the capital mall area, great restaurants, etc. A block from Safeway too.
Always enjoy our stay here - great location
Convenient to convention center. Older but modernized and clean. Not a lot of parking available. Valet was full both nights I stayed. Hotel keys problematic. Vending machines were not working On my floor.
The staff was extremely friendly and helpful. The gym had four workout machines and two of them were not functional. In the morning this prevented travelers from getting a morning workout in.
For a stay in Washington D.C., I cannot imagine a more perfect hotel than the Courtyard Washington Convention Center. My husband and I were planning a quick sightseeing trip, and chose the hotel for its price and location. We could not have been more pleased. The hotel was immaculate, our beds were comfortable, and the staff was always more than accommodating. We were within walking distance of the National Mall, a number of museums and restaurants, and practically above Ford Theatre. The hotel itself was not without its charms; being an old bank, the basement included old vaults, and the local architecture, both of our building and the others in the area proved unparalleled. If we ever return to Washington D.C., we would love to stay here again. We were very sad to check out and see our visit end.
Walking distance to everything we wanted to do Parking was expensive
Location, facilities, clean hotel, price Parking option. We parked offsite, 3 blocks away, for 1/3 the cost.
loved the design, staff, the room and the breakfast! the fitness room could use some mats for floor stretches. also there is some space for additional equipment, such as a cable trainer or a pull up bar
Room was good for one person on a business trip. I had problems with the parking. It was expensive for the bad service that was given to me. Also I was double charged for my room. I have booked many hotel rooms and that has never happened to me
It was a nice hotel, in a relatively good location. Not a far walk to the Smithsonians, White House, etc. Parking is expensive and they tell you there's no charge for room service to be delivered, but there is.
Various food, games Stains and hair contaminated blankets and towels.
I like it gives you your own kitchen in the room and it's across the street from a grocery store. Its clean, front desk is nice. Breakfast was leftover food from the social, you have to pay 50 bucks for parking everynight. The toilets water pressure is atrocious i mean 5 sheets of paper takes 2 tries to flush.