Overview

Best Western Kilima Hotel

129 Holgate Road, York, YO24 4AZ, United Kingdom
+44 190 462 5787

Rp 960,000+

Overall guest ratings

8.4/10 Excellent
Based on 1,226 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.4
  • 5.4

Good to know

  • Near city centre
  • Accessible parking
  • Friendly service

Nearby

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    About

    The Best Western Kilima Hotel is a 19th century former Rectory originally built for a local wine dealer, located within walking distance of the historic city of York and its attractions. The bar with its original vaulted ceiling are located in the Victorian cellar of the hotel, for your meetings we have a conference room that accommodates up to 26 guests boardroom style. A private car park is available. The Best Western Kilima Hotel is an ideal base for sightseeing, shopping and easy access to the A1/M1 for business or pleasure. All bedrooms are non-smoking.

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,173 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      9.5 "Management was excellent, said 95%."
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.4 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
      9.6 "Great parking, according to 96%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent breakfast."
    • 7.1 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 5.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.9 "Only 69% said rooms were clean enough."

    Overall rating

    8.5 Excellent
    Based on 774 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.1 "91% said the reception staff was great."
      9.7 "Management was excellent, said 97%."
    • 9.5 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
      9.6 "Great parking, according to 96%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.2 "Excellent breakfast."
    • 7.1 "Internet works."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      3.7 "63% said the bathroom was dirty."
      3.6 "64% had problems with the shower."
      3.6 "64% criticized the small bathroom."

    Overall rating

    8.7 Excellent
    Based on 187 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.4 "Excellent breakfast."
    • 9.4 "Excellent pool."
    • 9.3 "Terrific location."
      8.8 "City centre within easy reach, said 88%."
      9.6 "Great parking, according to 96%."
    • 8.6 "Very nice wellness & sports facilities."
    • 5.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."

    Overall rating

    8.3 Excellent
    Based on 211 reviews
    • 9.6 "Excellent pool."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.3 "Terrific location."
      9.6 "Great parking, according to 96%."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% thought parking was inexpensive."
    • 9.1 "Excellent breakfast."
    • 5.9 "Food is average."
    • 5.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      2.7 "73% didn't like the unstylish hotel."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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