Overview

Novotel York Centre
Best WiFi

Fishergate, York, YO10 4FD, United Kingdom
+44 190 461 1660

Rp 1,253,334+

Overall guest ratings

8.3/10 Excellent
Based on 3,430 reviews

Review highlights

  • 9.0
  • 8.8
  • 6.0
  • 5.4

Good to know

  • Near city centre
  • Friendly service

Nearby

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    About

    Enjoy 4 Star, Family Friendly service at the Novotel York Centre. Situated close to the celebrated historical City walls and only a short Riverside stroll from the centre. Novotel York is the perfectly located for exploring the historic and cultural delights of the city as well as its shopping, restaurants and bars. Relax with a drink in our stylish bar or our outside terrace while the kids have fun in our indoor & outdoor play areas. Car Parking is available from £13 per night.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Express check out
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 3,430 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.5 "Lovely bar service, according to 85%."
      7.5 "Management was excellent, said 75%."
    • 8.8 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Internet works."
      7.6 "76% said the wifi quality was great."
      8.8 "88% thought it was a great value."
    • 7.5 "Good breakfast."
    • 6.3 "Pool is mediocre."
    • 6.0 "Food is average."
      5.2 "52% thought the dining experience was appropriate."
      5.7 "Dining area was clean enough, according to only 57%."
    • 5.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.0 "For only 60%, the tv was ok."
    • 5.2 "Average cleanliness."
      6.3 "63% thought the cleanliness of the hotel was average."
      5.7 "Dining area was clean enough, according to only 57%."
    • 3.8 "Value below average."
      2.7 "73% said the breakfast was too expensive."
      2.6 "The price was too high for 74%."
      1.4 "86% said beverages were too expensive."
    • 1.7 "Disappointing wellness & sports facilities."
      2.5 "75% didn't like the fitness area."
      1.9 "81% were unhappy with the sauna."
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    Overall rating

    8.2 Excellent
    Based on 1,852 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.1 "Lovely bar service, according to 81%."
    • 8.6 "Location is great."
      9.4 "City centre within easy reach, said 94%."
      9.8 "98% liked the proximity to shopping."
    • 7.9 "Internet works."
      7.3 "73% said the wifi quality was great."
      9.0 "90% thought it was a great value."
    • 7.3 "Good breakfast."
    • 6.5 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
      5.9 "Only 59% thought, the hotel was stylish."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% thought the shower was ok."
      6.1 "For only 61%, the tv was ok."
    • 5.4 "Food is average."
      5.6 "56% thought the dining experience was appropriate."
    • 5.1 "Average cleanliness."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 2.9 "Terrible value."
      2.5 "75% said the breakfast was too expensive."
      2.3 "The price was too high for 77%."
      1.4 "86% said beverages were too expensive."
    • 1.5 "Disappointing wellness & sports facilities."
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    Overall rating

    8.3 Excellent
    Based on 1,474 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.6 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      9.5 "95% liked the proximity to shopping."
    • 8.0 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      8.5 "85% thought it was a great value."
    • 7.7 "Good breakfast."
    • 6.9 "Pool is mediocre."
    • 6.1 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 4.6 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      4.8 "52% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      2.7 "For 73%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      1.3 "Air conditioning was criticized by 87%."
      0.0 "100% were unsatisfied with the kitchenette."
    • 4.0 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.4 "Dirty pool, said 66%."
      1.8 "82% said the bathroom was dirty."
    • 3.5 "Value below average."
      3.0 "70% said the breakfast was too expensive."
      2.3 "The price was too high for 77%."
      1.3 "87% said beverages were too expensive."
    • 1.5 "Disappointing wellness & sports facilities."
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    Overall rating

    8.3 Excellent
    Based on 102 reviews
    • 8.8 "Location is great."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.9 "Internet works."
    • 7.1 "Good breakfast."
    • 6.9 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      6.9 "For only 69%, the noise level was all right."
    • 6.6 "Vibe was decent."
    • 6.0 "Food is average."
    • 5.9 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.1 "Only 51% said rooms were clean enough."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 3.8 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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