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The staff was friendly especially the bellmen and breakfast buffet server. Train station across the street convienent. Old room needs renovation, uncomfortable old beds and shower just leaks onto the floor.
The resetaurant and reception staff were pleasant and helpful. 1. The room was overheated and poorly ventilated. 2. The bed was uncomfortable. The pillows were inadequate. 3. The bathroom was simply an extension of the bedroom with a sliding glass door to separate it, so there was no privacy for the user. This was not what one expects from a hotel of that supposed standard. 4. The elevators, situated next to the bar, filled with cigarette smoke from the bar, making them unpleasant to use.
Great location: the train, tram and bus station is right next to the hotel. The main HB Zurich station is 7' away (next stop by express train). A grocery store is nearby The hotel staff is very helpful, friendly, professional, multilingual Lack of wifi (nowadays it's a big flaw) Overpriced breakfast The lobby looks cheap, mismatching and outdated styles
Exceptional staff who went out of their way to assist us with our requirements, including car hire, luggage and train needs etc. Location was a bit out of the way of the city
Hotel was excellent. Panoramic view from 23th floor.... amazing!!!Location was not central, however train station is just in front of the hotel. There are like 12 trains per our to the main station, which is in the city center of Zurich where all the shops are located. Commuting is only 7 minutes!!!!! and 5 minutes to the airport....better impossible. No noises at all at night.
Large open lobby with nice design pieces. No sheet on the bed, just small duvet on top.
The swimming pool was georgeous with amazing view. price of breakfast.
easy access, staff and easy check in, comfortable room, no noise, nice view, pool and sauna, complementary tea and coffee facility. there was no any problem at all
I could walk to office where I had my meetings and could go everywhere using the train Nothing to do with the hotel: the weather was not ok!...
good transportation network, friendly staff bathroom a bit small
Great location, helpful staff and sumptuous breakfast. Nothing
We arrived at 08:00 at the hotel after a flight from South Africa. The staff were prepared to give as an early check in, and even upgraded our room to an executive suite. It is easy to reach the hotel by tram from the airport - one change. And from the hotel to the city is a direct line. We really enjoyed our stay.
It's quite convenient location, between the city and airport. Because of big event at the time, it was noisy until midnight but it was just unlucky for us. Everything is tidy and clean.
Friendly receptionist, clean simple room and it was situated right next to the Hallenstadion which is perfect since we were there for Lady Gaga! If you are not there for the Hallenstadion or the Convention center it might be too far off from the Central Zurich.
If you're in ZH for a concert at Hallenstadion, you will not find a better hotel. Brand new, comfortable rooms, friendly staff, nice terrace outside, nice bar, easy access to ZH city.... absolutely perfect!! The bathroom door is glass - partly frosted, but with clear parts too. This can be intrusive and awkward if you are sharing a room. No matter how intimate you are with someone, there are still certain things that need not be shared and require a degree of privacy!! :)
The staff were all really helpful and friendly. The tram into the city centre was a two minute walk from hotel and the Hallenstadium is over the road. A modern and comftable hotel to stay in.
the free in-rooms internet wifi, cleanliness & arrangements & decorations in the room & toilet the only problem is the location, but there's a good public transport available. and the price of the room did not include the breakfast
I liked the water available on the floor outside the room and ice.The hotel was conveniently situated for a concert we were attending.I liked the TV program availability in english.The rooms were large and very clean and comfortable The service in the restaurant sat eve 20th Nov was very very slw.A couple next to us had been waiting for their meal for half an hour.They had forgotten the order!Room for improvement
The friendly staff and cleaniness of the entire hotel. Location was also a plus point. Very easy to take the bus to the city and neighbouring mall. A fairly good breakfast. Nice to have indoor parking. The restaurant was very busy so we ended up just eating snacks in our room since we have small children with us. The prices of the room service was a bit high. Other than that, everything else was fine!
Very comfortable and clean modern rooms. Friendly and efficient staff. It is right across the road to the concert hall therefore the ideal base for attending a performance. Good kitchen before and after the show.
Everything perfect in hotel Restaurant is a disaster...
Close to Hallenstadion where we were going to a concert, so very convenient and near trams and buses. Good breakfast choice, even Gluten free bread available. Very helpful staff.
the room is very clean and spacious for this rate. breakfast is also good. The internet and parking is not free.
1) restaurant (and service staff in restaurant) was very good, though there is only 1 restaurant in the hotel; 2) close to oerlikon train station 1) reception staff was rude (female migrant from Eastern Europe); 2) expensive for the level of comform/room interior offerered; 3) no shuttle service from the airport (while other hotels offer this service)
Ease of travel to the airport & back, No room service at this hotel was a disadvantage. The shuttle service to the airport was not free, found out only after i got into the bus.
Location, gym and hotel is new and clean. For some reason rate during my stay was way higher than usually.
It was clean and nicely designed 1 - No room service even though it's a Marriott and they have food and beverage outlets, example - asked for matches & a spoon and the receptionist actually told me to come down and get them. 2 - If you come back late at night and park your car underground, you have to wait for the duty manager (with an attitude in my case) to come open the door for you, even though there's a key card slot which should provide enough security!
Eating places is nearby-walking distance
Polite staff, Max Bar that is attached to hotel, Workout Facility, business center, proximity to a starbucks, flat panel tvs, spacious rooms the entire stay was great.
Benevolent staff, convenient location, reasonable value for money
location good for airport and town centre
Connection to the city centre
Good hotel. Confortable, clean, great access to public transportation. I would stay there again.
The Staff are excellent....very pleasent. It was too hot....there are no airconditioners....would only recommend this hotel in winter.
The hotel is very clean and all staff are very polite. nothing to mention
Very centrally located and near train station.
Room was very very small, even though nice and clean
The hotel is very near to Train and Tram stations, cleanness and quiteness Our room had the handwash facing the bed, the division for bathroom was only for the WC and the bath... kind of strange. TV is very bad
Location Toilet rolls not replaced in room even when used last one.
Very limmited parking, and the parking that is there, cannot be reserved.
Staff very cordial accomodating and a good location and peaceful setting. No
Staff is nice.
Price close to hallenstadion
Breakfast too expensive. CHF 10 pro persone is enough for this quality of breakfast
Staff were helpful and obliging. We arrived a number of hours before check in however we were allowed to use the room. It was very quiet so ideal for sleeping.
Ease of access to my purpose in Zurich, concert at the Hallenstad. The airport shuttle is an excellent bonus. staff where ice-cold
Delightful breakfast, friendly staff, clean environment and parking underground.
The airport transport is really good! when check-out in the morning, the counter seems moving too slow
Air-conditioning not working.
Calm yet close to public transport (3' walk to train station with very good connections to downtown Zurich) Breakfast not included in price (and pricier than indicated on website: CHF 15.- per day
The check in process was very poor. The reception was closed though according to the information I had, it should be open at the date and time I arrived. I wasn't told in advance that I should pick up my key from a machine using a code. I didn't receive the code in the booking process and I almost couldn't get into the hotel at my arrival.
Nice staff very helpful no elevator!
It was really very clean and quiet There is no lift.
Newly renovated and clean. It wasn't clear to me from the description that the hotel doesn't have an elevator. Carrying bags to the 5th floor when you're pregnant was a bit exhausting...
Room was quiet, clean and provided bath needs. Despite heat, we had to shut windows to close out loud music from on premise dance hall. The breakfast was terrible--sweet junk food for Brits. We were advised breakfast was delayed until 8:00 am and learned they had large bus or other group at 7:00 am. Since we had an early flight from airport, we were dismayed and anticipated Swiss breakfast was not served. Junky sugar coated cereals--no muesli and no hard boiled eggs--service slow so that we grabbed a roll and left. We were given incorrect information about the bus and waited in the rain for 30 minutes to get to the airport. Website mispresented availability of airport shuttle on website. Last, the loud modern music and drunken young people hanging out in front of on premise dance hall upon our arrival was very off putting. We chose to find another restaurant to eat our dinner.
the pictures they show in their website different then its own..
The hotel is quite comfortably located, near the bus and tram stops. The rooms are clean, the room service is good. The hotel is a good choice to stay for a night or a few. The rooms are very small and lacking some equipment to prepare hot drinks
Location Small room, lack of parking
Almost everything No bellboy to help me with my luggages to my room at the time of check-in or check-out, I had to do all that myself, the elevator was too small.
Restaurant meal and service excellent reception was not friendly
The staff are very nice and open people. The breakfast is rather good. A glas of vine as a check in gratis Rooms are too small and the hotel is very far from the city
Right next to the Bus / Tram station This is positively the smallest room we have lived in.
good location. bus and tram stop (no 14) is only behind the hotel. easy to get connection for going around. many shops and restaurant nearby.
Old hotel Small rooms and small bathroom
The friendly reception helped us with many questions, the food wasn't bad, basically just a good honest value for money hotel. Too far from the city centre, our room was so small we battled to find space for our luggage - although, for the price, that was to be expected
informal atmosphere (within the building a nice bar and good diningroom) To far from centre of Zurich (I thought it was in the centre Zurich, but it was another centre).
Staff is helpful Wifi did not work and location is too far from the city
Clean. Helpful staff. Good breakfast. Free internet and parking.
It was a cost effective accommodation choice for my trip. The bed was very small.
Supermarket is next to hotel, but close at 8pm. Hotel located very far from train station and not convinient.Hotel seems like motel than 3 star hotel.Inside is very smokey.Room was non-smoking room but next room is smoking room and everybody smoke in lobby and restaurant.Breakfast also poor selection.
Outstanding friendly, family run hotel! Not the most modern furnished one, but very clean and definitely worth the money. Spacious rooms, especially, if you book a single room, as the second bed is stored away (upright, hidden in a cupboard). Very good restaurant. Good public transport connections.
Public transport really close, calm, restaurants nearby (pub in-house). Helpful staff and nice breakfast buffet.
Close to a general store Room are not spacy at all. Hardly one can walk around the bed.
the kindness and sence of welcoming of the staff.Also the quality of the restaurant It could be a bit noisy in the rooms. (I was near the elevator)
There is nothing special to like there, as the price of the hotel is much too ecpensive when its location is 1 hour from Zurich