My laguages did not arrived and delay on both doigt. I missed my connexion to Mumbay from Nairobi on 3rd. Therefore, I missed my unchageablble flight to my final destination. I had to buy last minute ticket for Bangkok-Koh Samui which was very pricy!
Any compensation so I'm feeling very unhappy!
The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!
When I buy a ticket through etihad website, I expect etihad service, even if it was operated by other airline. Air Serbia managed to loose my luggage on a direct flight between AD and Belgrade, and the plane was very old, without entertainment.
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