Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean.
Seats are comfortable and the crew was friendly.
No meal choice.
Nice airplane! Loved the movie selections and the meals. Exceptional service!
No instructions for passengers who are in transit. Instructions on where to go would help. This could be done in the flight before we disembark and also at the exit gate.
Crew were polite on boarding, and throughout flight when seen then
Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down
Late taking off. Sat 30 minutes at Beijing airport waiting to park, then waited 15 minutes for a bus transfer to the terminal build. Only one bus so deplaned at the speed of the slowest passenger. 10 min bus journey to the terminal building. Missed my flight to the UK. I recommend you use an airline that pays for an air bridge and can coordinate the ground staff to be ready for the planes arrival!
The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either
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