Sewa Mobil di Auckland

Asked to pay insurance up front

Pro: The car itself. What we asked for, in good condition.

Kontra: Was asked to pay $2k upfront as they were having trouble with collecting insurance claims from others. Told either pay $2k or pay to lower insurance costs. Said no as per our rental agreement and Drive NZs hire page saying no upfront costs. But were told we had to or there would be no hire car. So we took the less of the extortionate options of $500excess at $10 per day as they seemed dodgy and we didnt want to lose $2k. Upon dropping off our car there was only another company operating after hours and was told by them we didnt have a shuttle booking to get to the airport and was reluctant to get a ride with our baby and baggage to catch our return flight.