Sewa mobil di Las Vegas

Poor service when we had a problem

Pro: dropping the keys was easy, drive up, quick check and go.

Kontra: when we tried to contest the fuel charge they got very very argumentative. they refunded, but it was a pain and didn't set us in good standing for the finish.

Rude customer service representative at pickup

Pro: Car was new. Drove great

Kontra: The rep at the pick up location at Las Vegas airport was rude. She was nice at first until I refused their roadside assistance insurance. She just flipped the switch and was really agressive trying to sell me the insurance. I know she would probably get commission from that sale but she was so rude about it I felt that's she was about to punch me in the face. I stayed calm and told her i have roadside assitance with my allstate insurance. Then she was saying that i will have a flat tire and kept saying that its hot outside . U have a high chance of getting flat tires and just gave me a full lesson about tires and heat like I was an ignorant person. Lol Anyways, Dollar need to hire more professional sales reps.

Kontra: We were asked to pay $160 dollars for sat nav when we thought we'd already paid for it in the uk!

Pro: Nothing

Kontra: Everything. Waited 2 hours for our car. Then they said they don't have that car so we have to have a different one. Also other people in the queue were also complaining.