Temukan Tiket Murah ke Las Vegas

Kontra: The window seats in these new airplanes are freezing.

Kontra: Nothing

Kontra: Punctuality. I landed over 2 hours late

Pro: Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc.

Pro: Cabin crew were very nice. Food was okay, while the legroom was good too.

Kontra: Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off.

Pro: It was very good no prO lens at all:)

Kontra: Very good airline except for the fact that the staff at Narita airport.

Pro: Easily upgrade to premium economy class

Kontra: Some staff lack of basic english

Pro: The service, food, entertainment, everything was perfect. Thanks so much

Pro: The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+

Kontra: Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!

Pro: The crew were cooperative and the supplies were good

Kontra: The chairs were not comfortable and the toilets were so dirty

Pro: - Crew was respectful and nice - Entertainment options were good. - Seats were good and comfortable

Kontra: - Food was too less. Being a vegetarian, I had expected good amount of food. But it was only a few ounce of food like just given to taste it. I was hungry most of the time in flight. My second meal didnt even have any bread. And Desert (icecream) was never offered to me. Seriously, if I had known this, I would have packed my own food to board the plane. - The windows should have an option to close the pane. Sun was constantly on the left window (where I was seated) for the entire journey and even after fading the window, it was on my eyes most of the time.

Kontra: 90 minutes delayed

Pro: seat very comfortable

Kontra: food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages

Kontra: all except the seat - always delayed

Kontra: flight delayed as usual

Pro: Entertainment was amazing

Kontra: Seats a bit hard

Kontra: Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport.

Pro: Pleasant flight

Kontra: We were delayed & missed our connection

Pro: Usual faultless KLM experience

Kontra: Nothing.

Pro: miracle fight landed on time

Kontra: terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa

Kontra: terrible food - poor choice of inflight entertainment - crew constantly on the pa

Kontra: short haul business class seat very uncomfortablev- flight delayed as usul

Pro: The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety.

Kontra: The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room.

Kontra: Not much

Pro: Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment.

Pro: Wheelchair assistance..very dignified

Kontra: There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat

Pro: seat very comfortable

Kontra: food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages

Kontra: flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way

Pro: Seating was fine

Kontra: Did not have a wheelchair waiting for my wife when we arrived in LAX

Kontra: We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!

Kontra: Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold.

Pro: Smooth landing

Kontra: It was a bit warm

Pro: Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew.

Kontra: Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?

Pro: Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self.

Kontra: Nothing on this occasion

Pro: Gate was super close to the lounge.

Kontra: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.