Temukan tiket murah ke Los Angeles

Kontra: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pro: "Nothing to complaint. Excellent airline nowadays"

Kontra: "Very good airline except for the fact that the staff at Narita airport."

Pro: "Wonderful crew"

Pro: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pro: "Perfect service, never had a more pleasant and attentive crew"
Kontra: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Kontra: "Flight attendants"

Pro: "Service was excellent. Premium economy seats well worth the few extra $$."

Pro: "The food the service and the staff"

Pro: "The food the service and flight was great"

Kontra: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pro: "Easily upgrade to premium economy class"
Kontra: "Some staff lack of basic english"

Pro: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Kontra: "in-flight Wifi is not working"

Pro: "It was very good no prO lens at all:)"

Pro: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Kontra: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pro: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Kontra: "No entertainment systems."

Pro: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Kontra: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pro: "Beautifully presented and tasty Japanese food. Electronic windows."
Kontra: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Kontra: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pro: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Kontra: "Double standard"

Pro: "So cramped. Very uncomfortable flight."

Pro: "Great service."

Pro: "I got an upgrade!"

Pro: "The meals. The attention to service details. The seats are better."
Kontra: "Ticket reservation follow up."

Pro: "Superb services!"
Kontra: "I don't think there's anything I didn't like during my journey"

Pro: "Nothing"
Kontra: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Kontra: "Great airline great service. Haihly recommended"

Pro: "The friendliness of the crew and the comfort of the seat + size of the screen"
Kontra: "Possibly more food options could of been better, only had western or Japanese option"

Pro: "Simply excellent !!!"

Kontra: "Why does the shorter of the two flights have more comfortable seats?"

Pro: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Kontra: "No food offered, not even a biscuit, only very basic drink selection."

Kontra: "Leg room"

Kontra: "Leg room"

Pro: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Kontra: "The service was so so and food was lousy"

Pro: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Kontra: "Selection of video entertainment could be increased and improved."

Pro: "Everything, from booking till landing"

Pro: "Service and polite staff."
Kontra: "Not much space between the seats for my long legs."

Pro: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pro: "The food was good, which I didn't expect. The crew was kind."

Pro: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Kontra: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Pro: "The service, food, entertainment, everything was perfect. Thanks so much"

Pro: "Comfortable plane, good service"

Pro: "Very spacious and comfortable, modern plane"

Kontra: "Some crew members from Hong Kong better make more effort to improve service skills."

Pro: "The airplane was quite and clean and the crew were helpful"
Kontra: "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"

Pro: "The crew were cooperative and the supplies were good"
Kontra: "The chairs were not comfortable and the toilets were so dirty"

Pro: "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."

Pro: "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."

Pro: "Crew service is good!"
Kontra: "The seat is really cramp and tight!!"

Pro: "Crew service is excellent!"
Kontra: "The seat is really cramp and tight!"

Pro: "crewe were excellent"
Kontra: "nothing !"

Pro: "Comfort as usual"
Kontra: "No idea"

Pro: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Kontra: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Pro: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pro: "Overall the flight met expectations for service, comfort and food."
Kontra: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Pro: "ANA is always efficient and polite."
Kontra: "Just drinks no snacks on this flight"

Kontra: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pro: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Pro: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Kontra: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Pro: "Excellent legroom. Very polite staff."
Kontra: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Pro: "Food"
Kontra: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Pro: "Very efficient, friendly and helpful staff"
Kontra: "Food was gross."

Pro: "Very efficient"
Kontra: "Food was not good"

Kontra: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Pro: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Kontra: "In flight meal could be improved"

Pro: "Food and Sitting Space"
Kontra: "Nothing"

Pro: "Food"
Kontra: "Sitting space"

Pro: "Shortest duration"

Pro: "I like the nice and warm service from the crew"
Kontra: "Food can be more variable but overall its oke"

Pro: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Kontra: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Pro: "Seat was good and slept like a baby"
Kontra: "Nothing really, slept the whole way"

Pro: "Flight spot on time."
Kontra: "Can't think of a better thing"

Pro: "Crew was professional and charming"
Kontra: "Nothing really, one of the best short haul flights in the world"

Pro: "Free alcohol on international flights is always a plus."
Kontra: "The movie selection was not as expansive as I've seen previously."

Kontra: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"

Pro: "Very comfortable"

Pro: "High quality fit out, amazing flight crew, great food."
Kontra: "Movie selection could be greater."

Pro: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Pro: "One of the best inflight meals. They serve snacks on top of main meal."
Kontra: "The shuttle bus to the plane was crowded. Limited movie options."

Pro: "Seat"
Kontra: "Food was a bit salty. Bread was so cold."

Kontra: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pro: "crew was very polite and everything was smooth."

Pro: "The crew"
Kontra: "No food available only drinks"

Pro: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"

Pro: "As expected from the Japanese, super polite snd patient."
Kontra: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."

Kontra: "There was no information about connecting flights before landing."

Kontra: "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."

Kontra: "Vegetarian Meal was poor."

Kontra: "movie choices were poor and picture quality bad.."

Pro: "Crew service is good!"
Kontra: "The seat is really cramp and tight!!"

Pro: "Crew service is excellent!"
Kontra: "The seat is really cramp and tight!"

Pro: "crewe were excellent"
Kontra: "nothing !"

Pro: "Comfort as usual"
Kontra: "No idea"

Pro: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Kontra: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Pro: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pro: "Overall the flight met expectations for service, comfort and food."
Kontra: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Pro: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Kontra: "Better service from the crews."

Kontra: "Poor customer service and lack of care for loyal passengers"

Pro: "The crew was friendly"
Kontra: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."

Pro: "The crew were excellent"
Kontra: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Pro: "Average flight"
Kontra: "Seats on this aircraft have very upright seats. Not very comfy"

Pro: "Arrived on time."
Kontra: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Kontra: "Change the food menu, boring with the same menu"

Pro: "Efficiency, good."

Pro: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Kontra: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"

Kontra: "Good"

Kontra: "For better leg room in business class go for the bulkhead seats"

Pro: "The crew was great as usual. The food was good"
Kontra: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Pro: "Extra touches and super pleasant and courteous staff."

Pro: "smooth boarding process excellent enterntainment offered food is also quite good"
Kontra: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"

Pro: "Friendly staff Good customer service"
Kontra: "There was nothing i dislike"

Pro: "Customer service, food, seats"
Kontra: "N/A"

Pro: "Quick boarding. Great entertainment system Good staff"
Kontra: "Not comfortable seats"

Pro: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Kontra: "No negative points"

Pro: "Excellent"

Pro: "Friendly staff."
Kontra: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Kontra: "Cabin temperature too cool"

Kontra: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Pro: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Kontra: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"

Pro: "Excellent service"
Kontra: "Very poor on board entertainment"

Pro: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Kontra: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Pro: "Excellent flight experience"

Pro: "Ease of check in, very quick."
Kontra: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."

Pro: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Kontra: "20 mins late boarding meant plane left 35 mins late although still arrived on time."

Pro: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Kontra: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Kontra: "leg space."

Pro: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Kontra: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."

Kontra: "Service"

Pro: "Service is the best among the airlines I’ve ever taken"
Kontra: "Never ever get free upgrade"

Pro: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Pro: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Kontra: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."

Pro: "None"
Kontra: "Crew"

Pro: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."

Pro: "All went great"
Kontra: "I liked all - end to end excellent service"

Pro: "Good reliable SQ service"
Kontra: "I got the seat with communications box on the floor under the seat in front... no foot room :-("

Pro: "The staff were helpful, once I had complained enough."
Kontra: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."

Pro: "Safety, Friendlyness, Seats, Entertainment"

Pro: "The wonderfully kind and friendly air hosts and hostesses"
Kontra: "Nothing"

Pro: "Friendliness of crew"

Pro: "Crew and boarding were efficient"
Kontra: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."

Kontra: "cramped seats freezing cold"

Pro: "Consistently good food."
Kontra: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Pro: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Kontra: "Beware of babies on board."

Pro: "Friendly and approachable"

Kontra: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."

Pro: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Pro: "As always crew magnificent"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "Service was okay."
Kontra: "Could have been more customer focused!"

Pro: "The A330, despite being an old plane, had really good recline."
Kontra: "The entertainment was very outdated."

Pro: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Kontra: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pro: "Great staff, great comfort. Great airline!"
Kontra: "The boarding system is somewhat confusing with 5 different zonings."

Pro: "The service as usual on Qatar is excellent"
Kontra: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Pro: "The attendants were great."
Kontra: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Pro: "Plenty legroom with Qatar. Food good."
Kontra: "Everything good as usual"

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Kontra: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Pro: "The crew were fab"

Pro: "New plane and Q suite was excellent"
Kontra: "The AVML selection could be better"

Kontra: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."

Pro: "Same as earlier flight"
Kontra: "Nothing"

Pro: "Great service from all staff ,"
Kontra: "Nothing"

Pro: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Kontra: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."

Pro: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Kontra: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "empty seat next to me!"
Kontra: "more cramped than akld to doha"

Pro: "Boarding was great as well as comfort and crew. the flight was ok"
Kontra: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Pro: "Food crew and entertainment were all good thanks"
Kontra: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Pro: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Kontra: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."

Pro: "Good leg room. Food was best airline food I've ever had....... By far"
Kontra: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Kontra: "going with RJ in the first leg"

Pro: "Overall services"
Kontra: "Checking in was very lengthy and boring. More check in counters could ease the situation."

Pro: "On general quite good"
Kontra: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Pro: "Food, seat OK, crew excellent"
Kontra: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Pro: "Enterment"
Kontra: "Crew nice alway take care customer"

Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pro: "Space, food, service, handling"
Kontra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Kontra: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Kontra: "The Oryx system lackedmin recent movies ....that's the only complaint"

Pro: "-Cleanliness -on time arrival"
Kontra: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Pro: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Kontra: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pro: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Kontra: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Pro: "Everything was good!"
Kontra: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Pro: "Much of your service is excellent!"
Kontra: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."

Pro: "Nt bad"
Kontra: "Attendants were skiving at the back"

Pro: "Another B787. Had empty seats next to me."
Kontra: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."

Pro: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Kontra: "Could have a bit more choice of movies but wasn't bad"

Kontra: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pro: "Good"
Kontra: "Okay"

Pro: "Very friendly crew and efficient check-in service. Food was lovely."
Kontra: "Multiple problems with onboard entertainment re-setting itself."

Pro: "Very friendly crew and efficient check-in service. Food was lovely."
Kontra: "Multiple problems with onboard entertainment re-setting itself."

Pro: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Kontra: "Everything went smoothly, I had no bad experience with this flight.."

Pro: "it makes my trip wonderful. Thanks quatar airlines and kayak"

Pro: "Very good connection, big entertainment selection."
Kontra: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."

Pro: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Kontra: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."

Pro: "The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy."
Kontra: "It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it."

Kontra: "Love it"

Kontra: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"

Pro: "The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience."
Kontra: "Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional"

Pro: "CX crews are professional as they are very customer oriented"
Kontra: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"

Pro: "They serve Baileys. I had a treble and then slept for 8 hours."
Kontra: "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"

Kontra: "all except the seat - always delayed"

Kontra: "flight delayed as usual"

Pro: "The crew is very proactive."
Kontra: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"

Pro: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Kontra: "No complaints"

Pro: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Kontra: "Nothing"

Pro: "Delayed. Late notification of delay. No text notification of delay."

Pro: "not too bad"
Kontra: "not too bad"

Pro: "Crew was polite. Clean cabin."
Kontra: "Electronic entertainment system appears a bit old. Lacks USB sockets."

Pro: "very friendly staff"
Kontra: "seats could be more comfortable for long flights, better food choice"

Pro: "Very delayed flight that resulted to missed my flight going to davao"

Pro: "Nil"
Kontra: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Pro: "Staff very professional"
Kontra: "Touch screen not working, no entertainment on entire flight"

Pro: "comfortable seats with good leg room"
Kontra: "Cabin crew did not offer much service. No coffee, tea or water offered."

Pro: "The crew was friendly and effective. The flight was on time. The seat was comfortable in economy"
Kontra: "Food was average. I wish the snacks could incorporate some Hong Kong specialities."

Pro: "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."

Kontra: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Pro: "Cathay never let you down. Good service, great staff."

Kontra: "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."

Pro: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."

Pro: "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."

Pro: "Fantastic flight"
Kontra: "All good"

Pro: "Left on time arrived early. Staff excellent."

Pro: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Kontra: "Crew appear disinterested in the service."

Pro: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Kontra: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

Pro: "The stewardesses were super helpful, quick to respond and the pilot even gave regular updates."
Kontra: "Bumpy flight and the crew didn't really come around to check on what the passengers needed aka water etc."

Pro: "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."

Pro: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Kontra: "Delay from hk to osaka :( but understandable due to technical issues ans weather"

Pro: "There is actually meal between hkg and TPE. This is new."
Kontra: "The cabin is just too warm."

Pro: "The crew was very friendly for a change"
Kontra: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"

Pro: "The food - best in the sky"
Kontra: "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"

Pro: "Boarding was quick and efficient. Crew did their job pleasantly ."
Kontra: "Food was very ordinary, not up to what I expect in business class."

Pro: "Airline staff so helpful and nice, sets had loads of space, I was seated at the back of the plane when they ran out of meals before our row, I said it's fine I'll just have bread rolls but she got me their staff meals yum, air hostess was so lovely"
Kontra: "None"

Pro: "Like a little private apartment, glorious."
Kontra: "No wifi, limited mivies"

Pro: "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
Kontra: "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."

Pro: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Kontra: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Pro: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Kontra: "None experienced"

Kontra: "when can CX remove those terrible sliding seats?"

Pro: "Great crew, quick boarding"

Pro: "Typical Cathay"

Pro: "Attitude and service levels of the flight attendants was the best I have encountered for a while"

Pro: "Delayed"

Kontra: "Boarding gate far end of airport"

Pro: "Crew was genuine and proactive in helping passengers"
Kontra: "Food portion too little"