Temukan Tiket Murah ke Jakarta

Pro: Good service thanks you

Pro: Air asia always ok

Kontra: Baggage collection at DPS was way too long.

Pro: Boarding was fast, aircraft clean

Kontra: Crew wasn't just unfriendly, they were really rude!

Kontra: Good

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: Cabin crew was nice and polite.

Kontra: We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!

Pro: Service Crew

Kontra: The automated baggage system

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Kontra: 2 hours late

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Kontra: Baggage collection at DPS was way too long.

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Kontra: I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!

Kontra: Quick transfer

Pro: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Kontra: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Pro: crew provided attentive and excellent service. Good food and beverage.

Kontra: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

Pro: On time boarding

Pro: I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.

Kontra: The garuda business class lounge at denpasar was disappointing. Food was not fresh.

Pro: Despite a short delay fo boarding, everything's just great!

Kontra: a short delay on boarding

Pro: Gr8 service on land and air way to go Garuda

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage.

Kontra: Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped.

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Kontra: Good

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Air asia always ok

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Promo price

Pro: Good service thanks you