Temukan Tiket Murah ke Indonesia

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: One thing that i love about garuda indonesia is their service

Kontra: The entertainment system need more variation

Pro: Despite a short delay fo boarding, everything's just great!

Kontra: a short delay on boarding

Pro: Crew still manage to provide their excellent services instead of all of the problem related to boarding.

Kontra: There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.

Pro: I loved the food and the headrest bit.

Kontra: nothing really!

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Pro: The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage.

Kontra: Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Good service thanks you

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Kontra: Sin-Jkt Fish with Rice: rice was very salty

Pro: bagus

Kontra: bagus

Pro: Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah

Kontra: Terus pertahankan Pelayanannya....

Pro: ..service great - I normally fly Singapore airlines - but now I will always consider guruda

Kontra: ...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Air asia always ok

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Pro: Good service

Kontra: Old plane, walking distance to board the plane is so far

Kontra: Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport

Pro: Food and service is excellent

Pro: bagus

Kontra: bagus

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Kontra: Good

Pro: Check-in and boarding very easy

Kontra: All ok

Pro: Staff very accomadating throughout the flight

Kontra: NA

Pro: Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah

Kontra: Terus pertahankan Pelayanannya....

Pro: Gracious, smiling, helpful cabin crew.

Kontra: Trying to sleep in economy.

Pro: Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable.

Kontra: That the return flight is overnight so we've had to choose jetstar on the way back

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Promo price

Kontra: Baggage collection at DPS was way too long.

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.