Temukan Tiket Murah ke Indonesia

Kontra: Baggage collection at DPS was way too long.

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Check-in and boarding very easy

Kontra: All ok

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: On time

Kontra: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.

Pro: Checkin process very smooth

Kontra: Boarding process, and gate assigned is quite far ..

Kontra: Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport

Pro: Penerbangan lebih cepat dari jadwal

Kontra: Penerbangan lebih cepat 15 menit dari jadwl

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Good service thanks you

Pro: Check-in and boarding very easy

Kontra: All ok

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Pro: Service Crew

Kontra: The automated baggage system

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Air asia always ok

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Kontra: 2 hours late

Pro: Organised, well turned out, polite and efficient, a refreshing change to British Airways

Pro: Gr8 service on land and air way to go Garuda

Pro: Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar.

Kontra: The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small..

Kontra: Meal was terrible

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Pro: Air asia always ok

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Kontra: Jakarta Terminal 3 directions are not properly set up. Confusing

Pro: The female air crews. Indonesian female air stewardess are simply beautiful and shapely!

Kontra: My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight.

Pro: Crew always polite

Kontra: Meals

Pro: Flight was normal. Nothing special. Flight wad on time.

Kontra: Boarding didn't commence as started

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Kontra: Getting home

Pro: Air asia always ok

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Cabin crew was nice and polite.

Kontra: We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!

Pro: It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!

Pro: Excellent and plentiful food.

Kontra: Limited storage in business class seat

Pro: The level of care given I required wheelchair assistance to the aircraft.

Kontra: Being woken up at 4am for breakfast, when I asked not to be woken up.

Pro: Their lounge in Soekarno Hatta is cozy with a lot of food choices.

Kontra: Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number.

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Promo price

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone