Temukan tiket murah ke London
|Agustus||Waktu terbaik agar tidak sikut-sikutan dengan rata-rata 3% penurunan harga.|
|Desember||Waktu terpopuler untuk terbang dengan rata-rata 8% kenaikan harga.|
Harga rata-rata perjalanan pulang-pergi
|Rp 14.573.626||(rata-rata 2 minggu terakhir)|
Promo mantap pulang-pergi
|Rp 741||atau kurang|
Promo mantap satu arah
|Rp 353||atau kurang|
Tips terbaik untuk menemukan tiket murah ke London
- Cari tiket murah ke London? 25% pengguna kami ketemu tiket ke London dengan harga berikut atau lebih murah: Dari Jakarta Rp 5.014.917 satu arah - Rp 7.774.186 pulang pergi, dari Surabaya Rp 5.135.246 satu arah - Rp 8.147.748 pulang pergi, dari Denpasar Rp 5.485.722 satu arah - Rp 8.626.296 pulang pergi
- Pesan minimal 4 minggu sebelum berangkat agar harganya di bawah rata-rata.
- Musim ramai biasanya Januari, November dan Desember. Bulan paling murah untuk terbang ke London adalah Maret.
FAQ seputar pesan tiket pesawat London
Penerbangan mana yang paling murah ke London?
Bandara London mana yang paling dekat ke pusat London?
Bagaimana KAYAK menemukan harga yang begitu rendah untuk tiket ke London?
Bagaimana alat Prakiraan Harga tiket KAYAK membantu saya dalam memilih waktu yang tepat untuk membeli tiket pesawat ke London?
Apa opsi 28501 Mix untuk penerbangan ke London?
Fitur "tanggal fleksibel" KAYAK itu maksudnya apa dan apa gunanya saat mencari penerbangan ke London?
5 maskapai populer yang terbang ke London
Peringkat berdasarkan ulasan pelanggan KAYAK
Pro: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Kontra: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."
Pro: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Kontra: "I can't think of anything that wasn't good."
Kontra: "Not a lot other than better choice of movies and music. Super airline as always"
Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"
Pro: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Kontra: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Pro: "aircraft so silent"
Kontra: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Pro: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Kontra: "Please include Nigerian and Ghana movies"
Pro: "Plenty legroom with Qatar. Food good."
Kontra: "Everything good as usual"
Pro: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Kontra: "I can't think of anything to make it better."
Pro: "Staff were fantastic."
Kontra: "Better movies please."
Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Kontra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pro: "Same again the crew were fab"
Pro: "Same as earlier flight"
Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Pro: "empty seat next to me!"
Kontra: "more cramped than akld to doha"
Pro: "Boarding was great as well as comfort and crew. the flight was ok"
Kontra: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Pro: "Overall a good service with good food."
Kontra: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Pro: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Pro: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Kontra: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Pro: "Just that the food is quite small but the variety is OK."
Pro: "The staff are great, the food is good."
Kontra: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"
Pro: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Kontra: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Pro: "Good service!! Good food!! Great staff!!"
Pro: "Cabin crews were politie"
Kontra: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Kontra: "Wrost app I don’t advise any one use it cause"
Pro: "Food was good. Quick response to call"
Kontra: "Toilet wasnt clean enough. Not offered water regularly"
Pro: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Pro: "Good service, clean aircraft, friendly crew"
Kontra: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Kontra: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Pro: "On general quite good"
Kontra: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Kontra: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Pro: "We enjoyed the comfort, food , staff and entertainment."
Kontra: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Kontra: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Pro: "The was very hospitalty"
Kontra: "Every thing was amazing"
Pro: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Kontra: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."
Pro: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Kontra: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Pro: "everything went perfect , tank you KAYAK"
Pro: "Good service, good entertainment options, modern aircraft"
Pro: "Food and entertainment"
Kontra: "There was a rude counter staff when we checked in in Singapore."
Pro: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Kontra: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"
Pro: "Very kind and helping crew.. professional and helpfull"
Kontra: "I dont have anything to complain about"
Pro: "Respect the scheduel and well organize."
Pro: "Food came out 1 am melb time ,2 hours after departure ."
Pro: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Kontra: "Just because I have bought my ticket on points I was not given a chauffeur driver."
Pro: "Crew helped me with a chamomile to help me sleep."
Kontra: "It was quite good"
Pro: "Crew was good, flight was on time."
Kontra: "They could have given the amenities, which I think they forgot"
Pro: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Kontra: "No comment"
Kontra: "Services of crew very poor specially onboard services in business class"
Pro: "Easy transit. Plesant crew."
Kontra: "Not much to add for an economy flight!"
Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"
Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"
Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"
Pro: "I was happy with all aspects of the flight"
Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"
Pro: "The seats were very comfortable, good entertainment"
Kontra: "Poor gluten free options"
Kontra: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
Pro: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Kontra: "They ran out of options on the food and considering it wasn't a full flight that surprised me."
Pro: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Kontra: "Very small plastic cups of water. On-board on call crew service was slow."
Pro: "Brilliant service from start to finish"
Pro: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Kontra: "Child kicking seat from behind for entire flight"
Kontra: "Airplane to late"
Pro: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Kontra: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Kontra: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
Kontra: "Crew staff"
Pro: "Service was excellent"
Kontra: "Veg food needs to be improved in ROME-DUBAI Sector."
Pro: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Kontra: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Pro: "Lots of selection in movies"
Kontra: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Pro: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Kontra: "All was great"
Pro: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."
Pro: "Everything was good especially the spacious seats and food"
Pro: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Kontra: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Pro: "Good leg-room."
Kontra: "Crew do not seem to be attentive."
Pro: "To be honest I liked everything with this flight"
Kontra: "I didn't get upgraded to business or first class ;) Maybe next time though"
Pro: "Good service, great crew, comfortable seat and pitch."
Kontra: "The food was mediocre compared to usual standards."
Pro: "Almost everything !"
Kontra: "Had to go and find a steward at one point to find out where my coffee had gone to."
Pro: "Professional and friendly staff"
Pro: "Price, comfort, ice, food and drinks"
Kontra: "I just don’t like discomfort of others moving their seat back."
Kontra: "The fact that I didn't fly due to ill health and got no refund"
Pro: "Good space for economy class"
Kontra: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."
Pro: "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
Kontra: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Kontra: "From Dubai to London was very cold in the plane"
Pro: "Nothing at all"
Kontra: "Flighet delay"
Pro: "Vego food was provided Lots of meals"
Kontra: "Some of the food wasn't as tasty but it's airplane food"
Kontra: "Entertainment system at my place didn't work properly."
Pro: "Good flight and easy transfer."
Kontra: "Bad smell - probably somebody had vomited on a previous flight"
Pro: "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."
Pro: "As above"
Kontra: "As above"
Kontra: "Vegetarian food. 30% of people are vegetarian"
Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"
Pro: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Kontra: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Kontra: "Crew could have been more pleasant"
Pro: "Great crew, confortable seats, free complimentary internet service"
Kontra: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"
Pro: "All was really good"
Kontra: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
Pro: "I love the food and the movies"
Pro: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Kontra: "There was nothing really to dislike here."
Pro: "I love the food❤️"
Kontra: "2 hours delayed"
Pro: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pro: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Kontra: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
Pro: "The plane was too hot"
Kontra: "Plane too hot"
Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"
Kontra: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Pro: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Pro: "Turkish do a good job of giving you a good service for your money."
Kontra: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Pro: "Big plane, friendly staff, good food."
Kontra: "Sometime, it gets a bit too cold."
Pro: "the seats were more roomier than the flight to istanbul."
Kontra: "One of the other passengers was being difficult and irritating on the flight."
Pro: "Crew was very kind"
Kontra: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Pro: "I liked the food."
Kontra: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Pro: "Lot of empty spaces"
Kontra: "Lot of rubbish on the plane"
Pro: "Largely pain free experience"
Kontra: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Pro: "The staff were very welcoming and the seats were very comfortable"
Kontra: "Flight was a little delayed"
Pro: "Comfortable seats, good food"
Pro: "Inflight service was good."
Kontra: "Seat was a little uncomfy"
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
Pro: "Comfortable flight, on time and good service"
Kontra: "I book flights and they toke money and last minute when i went to the airport is not existing at all"
Pro: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Kontra: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Kontra: "The worst airline I have ever flown with, worst disruption management. No care for customers."
Pro: "Well looked after from start to finish!"
Kontra: "My entertainment set didn't work"
Kontra: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
Kontra: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
Kontra: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Kontra: "I could not use my ticket I was trying to extension date but customer services terrible"
Pro: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Kontra: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Pro: "their services in the plain and they are very discipline as well"
Kontra: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Pro: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Kontra: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
Pro: "Friendly good service"
Kontra: "Istanbul changing gate to get to such long walk"
Pro: "Large screens, reusable dishes + silverware"
Kontra: "Plane was old, felt more squished and the seats did not decline. Also very note."
Pro: "Food was great."
Kontra: "Long waits, poor communication, either too warm or too cold"
Pro: "Everything was fine on this flight."
Kontra: "Everything was fine on this flight."
Pro: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Pro: "The flight was on time"
Kontra: "The boarding process was not orderly"
Pro: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Kontra: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
Pro: "loads of room, great entertainment system, nice crew and the food was very good too."
Pro: "The food is great and so is the entertainment system."
Kontra: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Pro: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Kontra: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
Kontra: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pro: "Crew were excellent"
Kontra: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pro: "Just as I expected. And I made my last connection easily."
Kontra: "Flight got delayed 30 minutes"
Pro: "Very professional"
Kontra: "Lost luggage"
Pro: "Crew was helpful and food was very good"
Kontra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pro: "Seat was good"
Kontra: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pro: "The entertainment was amazing"
Kontra: "The seats were a bit hard"
Kontra: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pro: "Nice aircraft"
Kontra: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Pro: "Just the cabin crew being nice"
Kontra: "Punctuality KLM is always late"
Pro: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Kontra: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pro: "The crew were really helpful with people who had tight connections because of the delayed flight"
Kontra: "I wish they had WiFi"
Pro: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Pro: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Kontra: "Transfer point needs upgrade."
Kontra: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Kontra: "Not enough leg room"
Kontra: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Kontra: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pro: "Very friendly onboard personnel - I really had kind of homy feeling."
Pro: "Shirt flight but well catered, boarding was efficient and quick."
Kontra: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Kontra: "Boarding was chaotic and congested with not much information or order."
Pro: "Good flight, very attentive crew."
Pro: "Food and staff behaviour"
Kontra: "They have mabaged to lost my luggage"
Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Kontra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pro: "We got a meal for a 1h flight only"
Kontra: "No entertainment but normal for this type of flight"
Pro: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Kontra: "Flight departing late."
Pro: "Delayed flight but staff apologized as for safety reasons."
Kontra: "Very late arrival"
Pro: "Good information and helpfil boarding."
Kontra: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Pro: ".Very much on time with pleasant service."
Kontra: "Can nit find much fault fir a short run!"
Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Pro: "Seats were comfortable"
Kontra: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Pro: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Kontra: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pro: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pro: "In flight food was enjoyable"
Pro: "Everything. A truly faultless experience!"
Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Kontra: "Nothing to be honest . All positive."
Pro: "Cabin crew very pleasant"
Kontra: "Lost our bags, little sympathy from staff"
Pro: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Kontra: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Pro: "The sandwiches were simple yet just the right touch, on all four flights."
Pro: "The included snacks and the seats."
Pro: "Very little if any."
Kontra: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Kontra: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Pro: "The crew were pleasant"
Kontra: "magazines very dog eared and some badly torn"
Kontra: "The bags where damaged from the staff"
Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Kontra: "As above"
Pro: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Kontra: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pro: "Flight was efficient enough and staff were friendly."
Kontra: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pro: "Nice crew"
Pro: "Wine fantastic, crew fantastic, comfortable seats in biz on A380. Food selection diabolical"
Kontra: "Food was awgul"
Pro: "Not much"
Kontra: "Food was horrible"
Pro: "Flight was comfortable. Reached 20 mins before time Leg space was ample."
Kontra: "Flight booked last minute and once payment taken showed a one hour delay. Became a 1.5hr delay and missed the birth of my child because of it. Devastated."
Kontra: "I am emerald on one world. In the departure flight I was not able ot reserve an aisle seat during online checkin ( need to get up on flights quite a bit for health reasons). I had been assigned a window although aisles, my preference, were available. I sought to change seats from window to aisle and would have been charged USD $18 (on a flight within europe - why dollars?). The BA staff said the website would be fine on the return journey - but it was not. I arrnved at teh airport (not having checked in as I didn't want a window) and the BA staff person in 46 at 6:45pm simply said that's impossible to change anything - no apology; she seemed rather irritated to be asked. I then went to security and the machine for priority queue did not permit me to enter - it said 'invalid ticket'. Then the flight was significantly delayed. So all in all not a great day."
Kontra: "No entertainment on a long flight. Not good."
Pro: "Size of plane"
Kontra: "Our buggy was broken at landing, fragmented communication at each contact point- embarassing for a company like BA and frustrating for loyal customers like myself"
Pro: "Comfortable seats and good service"
Kontra: "No USB port"
Pro: "I have nothing more to say about British Airways, What I have to say about British Airways is Excellent.In terms of customs services they are number one in the whole world."
Pro: "The flight left on time even though full flight and we had to take a bus to the airplane. Bologna has a separate baggage and ticket check line at the back of the executive lounge. Quick and effective."
Kontra: "Everything seemed to go smoothly so no negative comments."
Kontra: "The old flight attendants, are entitle, rude, racist (from a flight I encountered from China to America, "One claiming Chinese are so annoying to deal with"."
Pro: "Head rest broken, actually hanging off on 2 threads so it hung down below my shoulder blades, more like a back massager"
Kontra: "No entertainment, tv didn't even show flight details. Hideously uncomfortable seat with broken head rest. Staff ate their meals in front of the paying customers."
Pro: "Staff were good"
Kontra: "The food and drink are not free anymore"
Kontra: "Seating configuration was ridiculous as flight attendants constantly leaning across me with trays and their arms nearly hitting my face. Seat & bed functions didn't work. Privacy screen was a joke!"
Pro: "I was traveling alone with my baby. Everyone was very helpful"
Pro: "Everything was ok. Just OK. Decent meal - if small."
Kontra: "Not much space in the cabin. Plane was quite tired. Breakfast, as always, terrible."
Pro: "I'm sure there was something but nothing comes to mind."
Kontra: "Lack of assistance regarding my missing belongings. Incorrect information relating to landing card to be completed when arriving in London. Stretching over me to pass food etc to passenger sitting facing other direction, and literally millimetres from my face, without any politeness having to do it. Configuration gives no privacy as you look at the passenger next to you. Functions of chair did not work. Pillow was thinner Than a piece of paper. Crew showed no concern."
Pro: "Discreet and attentive customer service"
Kontra: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"
Kontra: "Moved from a reserved window seat to a middle seat so they could add another business class row"
Pro: "Friendly helpful airline staff. Plane slightly late leaving but kept up-to-date."
Pro: "Clear boarding, polite crew and a terrific set of films and TV shows."
Kontra: "6ft 2 frame in economy was very tight and aisle seats have little space next to entertainment base stations. Food was acceptable, no more."
Kontra: "None of them reminded me of the fact that I need a transit visa for the UK (I mean, isn't it rediculous? I am just staying there for 5 hours). When I called in for cancellation at the airline, they told me to talk to my agent company Cheaptickets. Cheaptickets simply told me that I can't get any money back, and was extremely arrogant and impatient. Later (for a week I was trying to save this ticket by talking to the British Embassy to see if I can get the visa done and they are just "we can't help you") they told me that I can get a refund of like 30 SGD and they promised to send me an e-mail about it. They never ever did. I also tried to change the dates and the handling fee + fair difference was like 1200 SGD (are you joking?) they simply told me, prices fluctuate... Finally I went to the check in counter desperate. The staff even refused to talk to me about my situation because simply, "there is no BA ticket office in Singapore" and told me to call them. I said the office is closed, but they are like, yeah just call them. They swept me off like a moron. Extremely arrogant, impatient, insensitive. I paid 900 SGD for nothing and a whole week of anxiety and regret. I will never take this and I will never use Cheaptickets or Kayak anymore. So bad."
Kontra: "Low quality of the food !!!"
Pro: "staff were good"
Kontra: "out of date entertainment food"
Pro: "Nice plane. Great movies"
Kontra: "Breakfast poor quality. Disorganised boarding"
Pro: "Food was very pleasant Choice of entertainment was good"
Kontra: "Compared to the JAL flight crew we had on our connecting flight, the staff were disinterested, not particularly polite and gave the overwhelming sense we were somehow inconveniencing them... Seats and leg room not big enough and giant metal box under the seat did not help. Yes, we could have paid extra for more leg room (I am quite tall) but that doesn't seem right (almost akin to discriminating against tall people). Booked the whole flight with BA including a connecting flight with JAL. Couldn't check-in online for the JAL flight and there was no clear information as to whether our baggage would be automatically transferred or whether we would have to collect (as was the case)."
Pro: "Still love their use of decent reclining seats, and the boarding procedure and cabin crew are generally lovely."
Kontra: "£6.50 for an alcoholic drink is a joke. The fact that they had also run out of most mixers (including diet coke) as well as the sandwiches on my return flight to LHR from ATH shows how poor their service is. I was also refused ice for my warm coke zero (since they didn't have any to buy I thought I'd ask for some for the one I had bought in the airport). Shocking!"
Kontra: "High cost airline, no service. Food and drink have to be paid for now, prices are ridiculous. Crew rude and unattentive. Easy Jet and Norwegian way better and significant cheaper."
Pro: "Easy and quick boarding. Dinner tasty, but it is hard to cut a fillet steak without hitting the next passenger in the elbow"
Kontra: "Only one check-in agent running all desks including bag drop - long wait. 19 year-old 747 had narrow seats in premium economy, uncomfortable and too much body contact with adjacent passengers. Outbound to SFO in an Airbus 380 had sparkling wine pre-take off, hot towels twice, this DEN-LHR flight only had juice or water on offer (crew said "don't serve that on this route") no hot towels, crew's objective seemed to be get around cabin in one go and leave Pax to it Breakfast was abysmal, soft-pretzel roll, no juice or water served, just indifferent coffee"
Kontra: "Attittude of Ground Staff and difficult to find check in counters at CDG airport"
Pro: "Usual BA - professional service"
Kontra: "I cannot believe you have to pay for your drinks now. The only thing which made BA one of the last remaining "experience" airlines has now made it become like a normal train journey. I'd prefer to pay 10 pounds more in my ticket and still have the impression my drinks, soft or not, are offered."
Pro: "Early departure (relatively small plane) and early arrival. Boarding and departures relatively quick given small plane size. Service was good. Overhead bins were spacious. Plane was relatively new and fairly high-tech. Food was good and selection was great. Cabin crew went out of their way to accommodate our requests."
Kontra: "The Dreamliner is quite a noisy and warm plane. Also, cabin crew aren't very specific with meals (e.g. chicken or beef rather than chicken with rice or beef with potatoes). Snack between meals chargeable. Some trouble with the on board entertainment system that was resolved early on. Stroller arrived fairly late."
Pro: "swift boarding allowed for an earlier departure and arrival 30min ahead of scheduled time"
Kontra: "I waited 30min at the priority check in queue while being first in line this whole time. There was only one counter open for normal check in and one for priority when I arrived and after 20min waiting, the priority counter closed completely and there was just one counter open remaining, with just 10-15min before the check in closed. We had to wait another 10min to be able to check in our luggage! On arrival, luggage took 45min to just start delivering, completely wiping out the 30min arrival ahead of schedule."
Pro: "The crew on the aircraft were very friendly and polite."
Kontra: "Not BA's fault but Nairobi is probably one of the most uncomfortable airports. We paid to go into the Aspire Lounge but was surprised that BA do not have a lounge. We flew Premium Economy but didn't think we got that much extra for the amount paid. Breakfast was one breakfast bar and that was it."
Kontra: "Cabin luggage is too big for regional aircraft. Size limits need to be imposed more strictly."
Pro: "Usual efficient BA. Understated customer care"
Kontra: "Flight was delayed. BA has started charging for sandwiches in economy. Have they decided to join the ranks of Ryan air and EasyJet? What next - Charging for food and drinks in economy on long haul and become like American, United and Delta? Where is the brand defferentiator? Someone in BA needs to understand that BA is perceived as a premium brand. Don't devalue it"
Pro: "The crew as ever were excellent"
Kontra: "Who ever took the decision to charge for food and drink but still charge BA fares must have been a Trump Supporter!"
Pro: "Check-in Ticket printed by BA staff at the airport had the wrong gate number so I was sat in the wrong part of the terminal until I got suspicious and double checked the screens to find my flight had started boarding elsewhere. Entertainment system had a screen from the mobile phone you owned more than a decade ago. Breakfast was a Kellogg's chew bar. Staff onboard were excellent."
Kontra: "Food was not up to BA standard"
Pro: "Absolutely nothing"
Kontra: "Being trapped at Edinburgh airport. The incompetence of BA. The shocking state of their aircraft. Their inability to understand customer service."
Pro: "Crew were very efficient and friendly"
Kontra: "Premium economy seats weren't as good as Singapore airlines ones. The seats had small screens and leg room was a bit restricted"
Pro: "Premium economy seats - even the old ones that were on this flight - are still a better experience than economy but I didn't find the difference in price worth what was delivered."
Kontra: "Service was scattered compared to the LHR > JFK leg. No "welcome aboard" drinks, staff seemed very distracted, frantic and a bit disorganised. Food was very disappointing and I'm pretty sure it gave me a sick stomach for 24 hours after."
Pro: "The whole experience was depressing."
Kontra: "BA operates T5. It's their hub. They operate to a schedule. Aeroplanes come and go at the same times every day. So why did our flight land, and the ground crew were taken by surprise - "Ooo look - a plane! Full of passengers! And us working at an airport... Who knew?! Do you think the lights are attracting them? Let's all hide and perhaps they'll go away..." We landed from Edinburgh, taxiid in, and parked. No airbridge - don't be silly! And a 20 minute wait to disembark while they rousted a few idle layabouts out of their fetid pits of sloth to stand around and occasionally wave an arm in a desultory fashion in tne general direction of the shopping centre - sorry, "terminal building". Terminal is the right word. From now on I'm joining ABBA - Anyone But British Airways - not least to avoid Terminal Five..."
Pro: "On time departure and early arrival"
Kontra: "Boarding via bus and poorly managed. Early arrival benefit negated by long delays in baggage hall"
Kontra: "It took ages for the crew to organise everyone to load their hand luggage. It caused an hour delay, which is unacceptable. They need to come up with a system to improve this experience."
Pro: "Good seat in club world. Fast track through immigration and security."
Kontra: "Slow service on board and lots of children taking up the club world cabin. Had to pay extra to choose seat and issues with seating took away from the peaceful experience that should be associated with business class."
Kontra: "2 Hours delay and not enough information about it."
Pro: "Getting off the plane in London"
Kontra: "They didn't check if the belts was buckled up on everyone. Also, we have a 5 months old baby and never got the supporting belt for takeoff and landing, never got a baby floating device placed near us or asked if the pilot should fill in the baby's BA log book... staff also looked unfriendly to babies when we boarded, saying 'oh, this is the 3rd one' and looking at eachother in agony."