Temukan Tiket Murah ke London Heathrow (LHR)

Flight left exactly on time and arrived 10 minutes early.

Leg room very poor on this flight. Very short flight so no food or entertainment.

Boarding on the 787 Dreamliner was ok French wine selection was good

Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out.

Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat

The food was a bit salty this time.

staff on ground and in flight was unfriendly

Nothing

Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000.

Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger

My dietary preferences didn't get reported right and the flight attendant was very accomodating and made me a platter of a bunch of sides whereas other airlines in my experiences just say tough luck.

I don't speak Chinese so I found their website very confusing and couldn't navigate my booking online well

We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.

The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...

New Boeing 787, crew very tidy and efficient.

The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare

BYojet shouldn't be with Kayak get rid of them.

Best crew I have ever had

Leg room is too small.

Gave me aisle seat, great service

Hospitality and efficiency.

There could be a drinks trolley at the back to help yourself

1. Cheaper fare compare to other flights

1. Food is tasteless 2. Headphone plug- in not working. Requires maintenance and happened during flight going to Paris as well. 3. The middle upper baggage area rattles during touch down. Requires maintenance

Even though it is a short a fligh, the snacks provided is good.

no comment

Nearly all staff very professional and trying to 'be the best'. Generous with drinks.

Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered.

Movie

Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach

Very friendly crew & modern aircraft

Very comfortable great personal service. Smooth flight,on schedule.

Crew was nice

Aircond isn’t working at seat 60 onwards. Warm. Sweaty.

Crew helped with my bags.

Lack of film choice

The online check in system was down so we all had to line up to check in.

Stopover in Doha fun. The people are so friendly.

Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child.

Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags.

Very good crew

Food needs improvement

Good crew

Old plane

Quality of food has really gone down. Quite disappointing.

Friendly and efficient

Bus boarding

Garuda Indonesia is just a very good airline.

The bad things is the luggage handling at smaller airports.

Crew always courteous

Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

One thing that i love about garuda indonesia is their service

The entertainment system need more variation

Crew always courteous

Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

Late taking off. Sat 30 minutes at Beijing airport waiting to park, then waited 15 minutes for a bus transfer to the terminal build. Only one bus so deplaned at the speed of the slowest passenger. 10 min bus journey to the terminal building. Missed my flight to the UK. I recommend you use an airline that pays for an air bridge and can coordinate the ground staff to be ready for the planes arrival!

Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!

CX starts throwing out some old movies, it's nice to see some vintage from my kid age.

How about some new Hollywood release please

Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there.

Everything was on time, with no hitches or major inconveniences.

I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really.

Losing my luggage

Delayed

Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb

Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers.

The plane was nice and new. Very smooth flight.

Toilets could have been cleaned more frequently.

On time

Non

The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort.

Crew were friendly

Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen.

Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods.

All traditional amenities like foods and water are provided

none

Boarding on the 787 Dreamliner was ok French wine selection was good

Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out.

Flight left exactly on time and arrived 10 minutes early.

Leg room very poor on this flight. Very short flight so no food or entertainment.

Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat

The food was a bit salty this time.

Nothing to talk about this experience. The check-in process was mechanical. The lunge did not had enough seats to accommodate people. Boarding process was horrible and chaotic with no preference for Premium members. No one to guide at Tarmac. The food served was neither appropriate for the time nor was good in quantity, taste as well as presentation.

Overall good rating.

They can improve on the catering. Food can definitely be better.

Always delays. Always late. Horrible time management

Boarding was postponed by an hour, this has happened twice with Jet.

Poor quality of food. We were not served vegetarian food despite our request made at the time of booking.

Boarding on the 787 Dreamliner was ok French wine selection was good

Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out.

Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat

The food was a bit salty this time.

staff on ground and in flight was unfriendly

1. Limited waiting areas before boarding 2. Shuttles to airport from plane can be bothersome

1. Cheaper fare compare to other flights

1. Food is tasteless 2. Headphone plug- in not working. Requires maintenance and happened during flight going to Paris as well. 3. The middle upper baggage area rattles during touch down. Requires maintenance

Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others.

Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight.

I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft .

Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!

Even though it is a short a fligh, the snacks provided is good.

no comment

Staff trying to think of what we need before they ask for it. Impressive.

All was fine

Nearly all staff very professional and trying to 'be the best'. Generous with drinks.

Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered.

Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others.

Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight.

Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip.

Nothing.....

Movie

Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach

Very comfortable great personal service. Smooth flight,on schedule.

All went great

I liked all - end to end excellent service

Ground staff was most helpful when I accidentally missed the flight!

Quality of the food and entertainment on board were both appallingly poor!

Managed to get a seat in a good spot which more legs soace

Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian

The journey was smooth, the seat was comfortable enough. Food was decent.

I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

the flight was 30 minutes late, which caused me to miss my connection AMS-LDN, where my cousin was waiting to take me on to my Auntys Funeral at 10.30. MU head flight attendant said at first the flight was NOT late, even though we were scheduled to depart at 1245 we waited on tarmac until 1.15 and arrived AMS at 7.10 instead of 6.35.When I pointed out this lie she said "not our problem, speak to KLM lady on ground" ...I did ..and am now waiting for a flight at 13.20 TO A DIFFERENT AIRPORT IN LONDON, and 3 hrs AFTER my aunt's funeral.MU..the worst thing is I have them on my return flight to Japan.I am thinking if forfeiting that leg and booking with and airline that cares about their customers, instead of just taking your money.MU never again. Let them treat their own citizens with contempt.