Temukan Tiket Murah ke London Heathrow

Pro: Acceptable but not exceptional as expected

Kontra: Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it.

Pro: Gr8 service with a smile

Pro: Nice lounge. Good food. Friendly staff

Kontra: Flight was late, may not be their fault

Pro: Friendly service.

Kontra: Boarding process could improve

Pro: Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!

Kontra: Nothing to dislike.

Pro: Crew was friendly and professional

Kontra: The boarding area at Jakarta airport was so too small and didn't have enough seats. Many had to stand. Lacking class.

Kontra: Jakarta Terminal 3 directions are not properly set up. Confusing

Kontra: Sin-Jkt Fish with Rice: rice was very salty

Pro: Comfortable seats

Kontra: Can improve food.

Pro: The crew were very good and attentive.

Kontra: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.

Pro: Best crew I have ever had

Kontra: Leg room is too small.

Pro: Same as outbound flight.

Kontra: Same as outbound flight.

Kontra: Refurbishment of the seats

Pro: Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable

Kontra: No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing

Kontra: staff on ground and in flight was unfriendly

Pro: Nil

Kontra: Nil

Pro: New plane, nice. Entertainment system is good but limited selection

Kontra: Gate very far away, a good 700 meter walk! And very long immigration queue.

Pro: Nice staff

Kontra: The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use

Pro: Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive.

Kontra: Everything was outstanding

Pro: Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.

Kontra: The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.

Pro: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Kontra: No inflight entertainment or, if there is, there are no headsets.

Pro: The entertainment kept the kids happy

Kontra: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability

Pro: Excelleng servive

Kontra: Nil

Pro: Shoud be treated good meal in flight.

Pro: Breakfast was slightly better than dinner choice

Kontra: Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements

Pro: Main meal (Singapore noodles) was actually ok.

Kontra: The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful.

Pro: Flight cancelled

Pro: Ok plane, food was fine too

Kontra: No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?

Kontra: Everything was outstanding

Pro: Crew were fantastic and flight was comfortable

Kontra: Flight was delayed by around 15 mini

Pro: The service was great as was the space.

Kontra: I would have liked a window seat.

Pro: Quick boarding, good entertainment

Kontra: n/a

Pro: Crew still manage to provide their excellent services instead of all of the problem related to boarding.

Kontra: There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.

Kontra: i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you .

Pro: Love Fly Ing GA