Temukan tiket murah ke Europe
FAQ untuk memesan penerbangan dari Indonesia ke Europe
Maskapai mana yang memiliki kebijakan pembatalan fleksibel untuk penerbangan ke Europe karena COVID-19?
Bagaimana KAYAK menemukan harga yang begitu rendah untuk penerbangan dari Indonesia ke Europe?
Bagaimana alat Prakiraan Harga tiket KAYAK membantu saya dalam memilih waktu yang tepat untuk membeli tiket pesawat dari Indonesia ke Europe?
Apa opsi 113 Mix untuk penerbangan dari Indonesia ke Europe?
Fitur "tanggal fleksibel" KAYAK itu maksudnya apa dan apa gunanya saat mencari penerbangan dari Indonesia ke Europe?
5 maskapai populer yang terbang ke Europe
Peringkat berdasarkan ulasan pelanggan KAYAK
Pro: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Kontra: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Pro: "Crew very attentive but not intrusive. Food very good."
Kontra: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Pro: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Kontra: "Nothing significant!"
Pro: "The crew were excellent"
Kontra: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Pro: "Comfort n clean"
Pro: "Arrived on time."
Kontra: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Kontra: "Change the food menu, boring with the same menu"
Kontra: "For better leg room in business class go for the bulkhead seats"
Pro: "Extra touches and super pleasant and courteous staff."
Kontra: "My moslem meal selection wasn’t provided onboard"
Kontra: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Pro: "everything in suite class"
Pro: "More space then previous flights. Attendants very pleasant and helpful."
Kontra: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Pro: "The staff is amazing and know what parents of bubs need."
Pro: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Pro: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Kontra: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Pro: "Friendly staff."
Kontra: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Pro: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Kontra: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Pro: "Brand new aircraft, excellent service and food"
Kontra: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Pro: "Excellent crew"
Kontra: "My seat was very hard"
Pro: "It’s worth it to pay a bit more for the extra legroom seats."
Pro: "Very attentive and super awesome crew."
Kontra: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Kontra: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Kontra: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Pro: "Efficient, comfortable."
Kontra: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Pro: "Great service and comfort."
Kontra: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Kontra: "leg space."
Pro: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Kontra: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."
Pro: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Pro: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Kontra: "All good"
Pro: "It was good"
Pro: "Service was spot on and food was good. Very comfortable flight overall."
Pro: "Service is the best among the airlines I’ve ever taken"
Kontra: "Never ever get free upgrade"
Pro: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Pro: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Kontra: "Not much. This airline is up there with the best."
Pro: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Kontra: "Nothing! Best daytime flight to europe! And home before midnight"
Pro: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
Kontra: "The crew was rude when asking me to window shed."
Pro: "All went great"
Kontra: "I liked all - end to end excellent service"
Pro: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Kontra: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Pro: "Safety, Friendlyness, Seats, Entertainment"
Pro: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Kontra: "The food is average taste... a bit salty :("
Pro: "Singapore service is always outstanding"
Kontra: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Pro: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Kontra: "I can't think of anything that wasn't good."
Kontra: "My flight got canceled but nobody responded from flyus.com"
Pro: "Train the stuff Better food"
Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Pro: "Food was good and crew"
Kontra: "Old aircraft from Doha to Dhaka."
Pro: "Nothing to like on that flight."
Kontra: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Pro: "Service was okay."
Kontra: "Could have been more customer focused!"
Pro: "aircraft so silent"
Kontra: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Pro: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Pro: "Great crew, aircraft etc"
Kontra: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."
Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Kontra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pro: "Same again the crew were fab"
Pro: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Kontra: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pro: "Same as earlier flight"
Pro: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Kontra: "Can't find any fault...Sorry!"
Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Kontra: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."
Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pro: "Faultless as per usual QA flights"
Pro: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Kontra: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."
Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."
Kontra: "No food on board!! Staff says it got over when i have selected my food selection!!"
Kontra: "Bad app don’t trust"
Pro: "Good leg room. Food was best airline food I've ever had....... By far"
Kontra: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"
Pro: "Good service, clean aircraft, friendly crew"
Kontra: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Pro: "Fantastic service, very friendly staff who are always happy to help"
Kontra: "Should have internet free of charge in flight"
Kontra: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Kontra: "As above"
Pro: "All good"
Pro: "Boarding and crew were excellent."
Kontra: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
Kontra: "both flights had 2 hours delay... also lugages cames with next flight."
Pro: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Kontra: "Not one of their newest planes."
Pro: "Qatar airways is the best in middle East"
Pro: "Crew helped with my bags."
Kontra: "Lack of film choice"
Kontra: "The online check in system was down so we all had to line up to check in."
Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."
Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."
Pro: "Space, food, service, handling"
Kontra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pro: "the trip coming and going from Kuwait was very pleasant"
Pro: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Kontra: "Food was disappointing. No western option despite it being a London bound flight."
Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Kontra: "The Oryx system lackedmin recent movies ....that's the only complaint"
Kontra: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Pro: "The was very hospitalty"
Kontra: "Every thing was amazing"
Pro: "Could have done without the awful sexist ads they play on in flight entertainment."
Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Pro: "Flawless boarding, service, food."
Kontra: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Pro: "everything went perfect , tank you KAYAK"
Pro: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."
Kontra: "Just because I have bought my ticket on points I was not given a chauffeur driver."
Kontra: "Better inflight entertainment"
Pro: "Crew helped me with a chamomile to help me sleep."
Kontra: "It was quite good"
Pro: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Kontra: "No comment"
Pro: "Easy transit. Plesant crew."
Kontra: "Not much to add for an economy flight!"
Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"
Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"
Pro: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Kontra: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"
Pro: "I was happy with all aspects of the flight"
Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"
Pro: "Everything was excellent."
Pro: "In flight entertainment was excellent"
Kontra: "My first flight the seat was towards the back and was smaller than others."
Pro: "A380s are good aircraft. Emirates entertainment is second to none ."
Kontra: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"
Pro: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Kontra: "They ran out of options on the food and considering it wasn't a full flight that surprised me."
Pro: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Kontra: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Pro: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Kontra: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
Pro: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Kontra: "Very small plastic cups of water. On-board on call crew service was slow."
Pro: "Loved the spaciuos seats and great leg room. Food superb!"
Kontra: "Annoying passenfer who peobably drank too much"
Pro: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Kontra: "Child kicking seat from behind for entire flight"
Kontra: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
Kontra: "Airplane to late"
Pro: "All good"
Kontra: "All good"
Pro: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Kontra: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Kontra: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
Pro: "Business class was excellent overall."
Kontra: "Crew staff"
Pro: "Lots of selection in movies"
Kontra: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Pro: "Business class setup Bar Staff"
Kontra: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
Pro: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Kontra: "All was great"
Pro: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Kontra: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Pro: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Kontra: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."
Pro: "Footrest would make the flight just perfect."
Kontra: "No footrest. Makes it a little uncomfortable for short people."
Pro: "Friendly service"
Kontra: "Old plane with old seats."
Pro: "Good leg-room."
Kontra: "Crew do not seem to be attentive."
Pro: "To be honest I liked everything with this flight"
Kontra: "I didn't get upgraded to business or first class ;) Maybe next time though"
Pro: "Good service, great crew, comfortable seat and pitch."
Kontra: "The food was mediocre compared to usual standards."
Pro: "Staff were quite attentive. All requested were promptly fulfilled"
Kontra: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."
Pro: "Good space for economy class"
Kontra: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."
Pro: "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
Kontra: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Pro: "The food and service. Toilets are clean"
Kontra: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
Kontra: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
Pro: "Vego food was provided Lots of meals"
Kontra: "Some of the food wasn't as tasty but it's airplane food"
Pro: "Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight."
Pro: "Food and drinks"
Pro: "So easy to check in and tranfer at Dubai"
Kontra: "Quite difficult at times to manage the film options on screen"
Pro: "The customer service, the seats were comfortable and the food was great"
Kontra: "Vegetarian food. 30% of people are vegetarian"
Kontra: "I would definitely have vegetarian food. 30% of population is vegetarian"
Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"
Pro: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Kontra: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Kontra: "Crew could have been more pleasant"
Pro: "Entertainment and food are always reliably good on Turkish."
Kontra: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
Pro: "Amazing crew, confortable seats, great complimentary internet service"
Kontra: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"
Pro: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Kontra: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Pro: "I love the food❤️"
Kontra: "2 hours delayed"
Pro: "Excellent service. Very tasty food."
Kontra: "Too many voice announcements, interfering with the entertainments system."
Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing!"
Pro: "The service"
Kontra: "No entertainment. Late boarding."
Pro: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Kontra: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
Pro: "Food is really decent in economy. Good portions and variety."
Kontra: "Leg room seems tight compared to other airlines."
Kontra: "A little late"
Kontra: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Pro: "Food and service in business class were exceptional."
Kontra: "Lie-flat seats hard as plank boards!"
Pro: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
Pro: "Turkish do a good job of giving you a good service for your money."
Kontra: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Kontra: "My bag was lost"
Pro: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Kontra: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
Pro: "Professional nice food"
Pro: "Entertainment options good"
Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Kontra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
Pro: "Nothing much to shout about this flight. It got there safely?"
Kontra: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Pro: "The staff were very welcoming and the seats were very comfortable"
Kontra: "Flight was a little delayed"
Pro: "Inflight service was good."
Kontra: "Seat was a little uncomfy"
Pro: "Plane clean, newish. Went up, took us there, landed."
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Pro: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Kontra: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Pro: "Nothing Really Nothing"
Kontra: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Pro: "Comfortable flight, on time and good service"
Pro: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Kontra: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Kontra: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
Pro: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Kontra: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
Kontra: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Pro: "Turkish is always consistently excellent"
Kontra: "I liked everything. They are very accomodating towards passengers with special needs."
Pro: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Kontra: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Pro: "I liked the overall plane journey."
Kontra: "Flight was delayed which caused us to miss our connection flight."
Kontra: "The flight was cancelled and I still didnt receive my refund."
Pro: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Pro: "nothing really special"
Kontra: "Food is very Poor Seats are cramped and uncomfortable"
Pro: "Extras provided - eye mark, socks etc"
Kontra: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"
Pro: "The food is great and so is the entertainment system."
Kontra: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Pro: "Very friendly and willing crew."
Kontra: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Kontra: "They lost one of our bags."
Kontra: "They was late for boarding The food is bad It's was my bad experience this travel"
Pro: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Kontra: "Really nothing."
Kontra: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pro: "Crew were excellent"
Kontra: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pro: "Just as I expected. And I made my last connection easily."
Kontra: "Flight got delayed 30 minutes"
Pro: "Very professional"
Kontra: "Lost luggage"
Pro: "Crew was helpful and food was very good"
Kontra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pro: "Seat was good"
Kontra: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pro: "The entertainment was amazing"
Kontra: "The seats were a bit hard"
Kontra: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pro: "Nice aircraft"
Kontra: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Pro: "Just the cabin crew being nice"
Kontra: "Punctuality KLM is always late"
Pro: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Kontra: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pro: "The crew were really helpful with people who had tight connections because of the delayed flight"
Kontra: "I wish they had WiFi"
Pro: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Pro: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Kontra: "Transfer point needs upgrade."
Kontra: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Kontra: "Not enough leg room"
Kontra: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Kontra: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pro: "Very friendly onboard personnel - I really had kind of homy feeling."
Pro: "Shirt flight but well catered, boarding was efficient and quick."
Kontra: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Kontra: "Boarding was chaotic and congested with not much information or order."
Pro: "Good flight, very attentive crew."
Pro: "Food and staff behaviour"
Kontra: "They have mabaged to lost my luggage"
Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Kontra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pro: "We got a meal for a 1h flight only"
Kontra: "No entertainment but normal for this type of flight"
Pro: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Kontra: "Flight departing late."
Pro: "Delayed flight but staff apologized as for safety reasons."
Kontra: "Very late arrival"
Pro: "Good information and helpfil boarding."
Kontra: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Pro: ".Very much on time with pleasant service."
Kontra: "Can nit find much fault fir a short run!"
Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Pro: "Seats were comfortable"
Kontra: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Pro: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Kontra: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pro: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pro: "In flight food was enjoyable"
Pro: "Everything. A truly faultless experience!"
Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Kontra: "Nothing to be honest . All positive."
Pro: "Cabin crew very pleasant"
Kontra: "Lost our bags, little sympathy from staff"
Pro: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Kontra: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Pro: "The sandwiches were simple yet just the right touch, on all four flights."
Pro: "The included snacks and the seats."
Pro: "Very little if any."
Kontra: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Kontra: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Pro: "The crew were pleasant"
Kontra: "magazines very dog eared and some badly torn"
Kontra: "The bags where damaged from the staff"
Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Kontra: "As above"
Pro: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Kontra: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pro: "Flight was efficient enough and staff were friendly."
Kontra: "It was delayed quite a bit and more on-time updates would have been appeciated."
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