Temukan Tiket Murah ke Madrid

Pro: "Lovely crew."

Pro: "Food,"
Kontra: "Nothing"

Pro: "The 2nd flight plane was alright"
Kontra: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"

Pro: "I liked sleeping"
Kontra: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"

Pro: "Yes, we were unexpected and surprised being upgrade to premier class"
Kontra: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."

Pro: "Services from the crew and the seat are what expected being in eco-normic class."
Kontra: "can upgrade or afford to go by at least business class"

Pro: "Great service and a very friendly crew."
Kontra: "The food was ok, average and nothing special."

Kontra: "Great value ,excellent and friendly service."

Pro: "Services"
Kontra: "No, all good"

Pro: "Great leg room even for tall person. Food is good and there's enough choices."

Pro: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Kontra: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"

Pro: "Crew, food, comfort, entertainment and many good things"
Kontra: "I love everything"

Pro: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"

Pro: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Kontra: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."

Pro: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Kontra: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."

Pro: "Same as above."

Pro: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

Pro: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Kontra: "We boarded late but the communication was good."

Pro: "Great legroom. Food better than last Korean Air flight a few years ago."
Kontra: "Changed to smaller aircraft, last row in the aeroplane."

Pro: "Comfortable flight with a nice crew. An overall good experience."
Kontra: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."

Pro: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."

Kontra: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."

Pro: "Very professional crew good service"
Kontra: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Kontra: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"

Kontra: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."

Kontra: "I would like to have a vegetarion menu option"

Pro: "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"

Pro: "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
Kontra: "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"

Pro: "Service, food, entertainment"
Kontra: "Can't choose my own seats"

Pro: "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
Kontra: "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."

Pro: "I like all the email reminders and alerts"

Pro: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."

Pro: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Kontra: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

Pro: "Service and Food was great. The hygiene was good."
Kontra: "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"

Pro: "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."

Pro: "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
Kontra: "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"

Pro: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Kontra: "None"

Kontra: "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."

Pro: "The crew were excellent."
Kontra: "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."

Pro: "I liked their positive & happy attitudes as well as their work ethic."
Kontra: "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."

Pro: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."

Pro: "screen contents very good"
Kontra: "seat is smaller than other flight"

Pro: "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
Kontra: "There was nothing we didn't like about our flight to Seoul"

Pro: "Friendly service and food pretty good. Great price for value."
Kontra: "Seating was changed even though i prebooked."

Pro: "Great value plus layover hotel bonus"
Kontra: "It was all good"

Pro: "Indian music in Audio section and Bollywood movies"

Pro: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Kontra: "Nothing"

Pro: "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
Kontra: "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."

Kontra: "Again, my special meal request wasn't found and I ended up eating nothing"

Pro: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Kontra: "Can't think of anything, everything was very good."

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "Nothing to like on that flight."
Kontra: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Pro: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Kontra: "Nothing"

Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"

Pro: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Kontra: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pro: "aircraft so silent"
Kontra: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Pro: "Nothing"
Kontra: "Food was terrible. It’s worse among the airlines."

Pro: "Very efficient and comfortable flight."
Kontra: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pro: "Plenty legroom with Qatar. Food good."
Kontra: "Everything good as usual"

Pro: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Kontra: "No comment."

Pro: "Yes"
Kontra: "No"

Pro: "Qsuite is the best flight experience I've ever had by a long, long way."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Kontra: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Kontra: "Unable to reserve any seats so ended up with the family split all over the plane"

Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Kontra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Pro: "The crew were fab"

Pro: "The service was excellent & food satisfying."
Kontra: "The liquor variety could be better."

Pro: "Ambiance"

Pro: "empty seat next to me!"
Kontra: "more cramped than akld to doha"

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "Faultless as per usual QA flights"

Pro: "comfortable seats good service"
Kontra: "nothing"

Pro: "quick"
Kontra: "nothing"

Pro: "quick eficient"
Kontra: "long flight"

Pro: "Never spending too long waiting for anything."
Kontra: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Pro: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Kontra: "Plane wasnt clean enough specially toilet."

Pro: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Kontra: "Same as above"

Pro: "Enterment"
Kontra: "Crew nice alway take care customer"

Kontra: "The online check in system was down so we all had to line up to check in."

Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Kontra: "The trays of water could come around more frequently"

Kontra: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Kontra: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Kontra: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Pro: "Comfortable seat and good service"
Kontra: "None"

Pro: "Food and entertainment"
Kontra: "There was a rude counter staff when we checked in in Singapore."

Pro: "Another B787. Had empty seats next to me."
Kontra: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."

Pro: "Generally ok but not as good as other Middle East carriers"
Kontra: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Kontra: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Kontra: "Food and inflight entertainment"

Pro: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."

Pro: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Kontra: "Boarding a bit haphazard"

Kontra: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"

Pro: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Kontra: "Everything went smoothly, I had no bad experience with this flight.."

Pro: "the comfort of the flight was very good."
Kontra: "there could have been a little bit bigger portion of food."

Pro: "The crew were very friendly and helpful."
Kontra: "I am a very tall man and was unable to have an exit row seat. It was not explained why just that they were not available. When I booked the flights I was told to get to the airport as early as possible as exit row seats cannot be booked."

Pro: "Short flight to LCA from DOH. Efficient staff"
Kontra: "Old A320 plane, no seat back entertainment, seating looking old Plastic food , very poor. Same thing happened to me last year, still no improvement on this flight sector. Definitely not 5 Star service that Qatar constantly advertises."

Pro: "The crew was nice and friendly, food was ok"
Kontra: "Food should request order by the crew, rather then trolly push like an old style"

Pro: "nothing"
Kontra: "3 hours delay for a flight of 1 h 45 min"

Pro: "Conformt ,enjoy and on time"

Kontra: "Docking at an air bridge rather than taking a bus"

Pro: "seats are comfortable"
Kontra: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Pro: "Crew were friendly and premium economy seats were spacious and comfortable"
Kontra: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."

Kontra: "flight delayed as always"

Kontra: "flight delayed as usual"

Pro: "new seating arrangement is nice"

Pro: "Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment."

Pro: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
Kontra: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."

Pro: "A perfect landing/touchdown into Auckland. Great pilot"
Kontra: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Pro: "Cleanliness and no disruptions"
Kontra: "The crew were slow to clear the food trays"

Pro: "Inflight entertainment was excellent! Staff were very attentive."
Kontra: "More choices in food and more leg room or ability to put legs up, had very swollen feet!"

Pro: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Kontra: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."

Kontra: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Pro: "Everything was great !"
Kontra: "Food was average"

Pro: "Friendly staff"

Pro: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Kontra: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."

Pro: "Food"
Kontra: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"

Pro: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."

Pro: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pro: "Service and staff. Food was better than most and they weren't stingy with the wine."
Kontra: "Plane seemed tired. The usb charger didn't work and the reading lights were impossible to use without putting glare into other passengers eyes. The seats were uncomfortable and their design made it difficult to stretch your legs out beneath the row in front. It was a 777 and I never find Boeings as comfortable as Airbus. Selection of in flight entertainment was limited and sound quality was poor."

Pro: "Just great all round"

Kontra: "To cold, no sleep,lake of oxygen,bag very dirty"

Kontra: "Flight delay."

Pro: "The crew were very polite, efficient and attentive."
Kontra: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."

Pro: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Kontra: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

Pro: "Superb crew and excellent service."
Kontra: "Nothing!"

Pro: "Very efficient with the timing of take off and landing. The crew members were lovely and polite."
Kontra: "The time was a bit awkward esp the overnight flight back from Colombo to Hong Kong left us shattered all day long as the seats are too small and congested which makes it difficult for us to sleep or even sit comfortably. Wish they arranged the flight to earlier times."

Pro: "Comfortable seat"
Kontra: "Poor food and very basic (old movies) entertainment - always delayed"

Pro: "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Kontra: "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."

Pro: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Kontra: "How about some new Hollywood release please"

Pro: "- Crew friendly and helpful"
Kontra: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Kontra: "Same as above"

Pro: "Service was great."
Kontra: "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."

Pro: "Despite no preferred aisle seat and a last minute seat swap, the flight was comfortable enough to get some sleep. Enough space and a good temperature."
Kontra: "An eye mask would help block the constantly flashing screens of the surrounding seats. Staff almost made an effort to meet a couple of simple requests but were obviously busy with other priorities. Food wasn't bad."

Pro: "Friendly staff"
Kontra: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"

Kontra: "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."

Pro: "Like a little private apartment, glorious."
Kontra: "No wifi, limited mivies"

Pro: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Kontra: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Pro: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Kontra: "None experienced"

Kontra: "when can CX remove those terrible sliding seats?"

Pro: "The extra space was nice, but expected as I paid for it."
Kontra: "My wife's and my seats were sticky and difficult to recline. my headphone socket had lose fitting and neither the airline supplied headphone nor my Bose QC headphone were able to work constantly. The service from the two hosts was poor with very little to no engagement or pleasantries. I compare this with Premium Economy class flights with other airlines I have flown and I will elect not to fly Cathy Pacific again. I also found the food and the service below average. No option for wine on this flight, just red or white."

Pro: "Attitude and service levels of the flight attendants was the best I have encountered for a while"

Kontra: "Food have to be more tasty"

Kontra: "The food was simple and not enough for Cathay Pacific standard"

Pro: "Very good service from the flight attendants. They are very polite and friendly."
Kontra: "The food was not delicious."

Pro: "The crew was really nice and helpful."
Kontra: "Disappointed that there was no inflight entertainment at all."

Pro: "For the reasons stated above, we did not travel to Perth on Cathay Pacific. However, the Cathay Pacific staff were very helpful in organising our rescheduled flight with Air New Zealand."

Kontra: "Tv and food"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Kontra: "Crew could have been more pleasant"

Pro: "Comfortable for that sort of journey"
Kontra: "N/a"

Pro: "Flight arrived on time."
Kontra: "Boarding was unnecessarily chaotic."

Pro: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Kontra: "Foot rest in economy, gluten free meal is poor (except bread)."

Pro: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Kontra: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Kontra: "Flight was delayed - missed connection in Istanbul"

Pro: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Pro: "I love the food and the movies"

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Kontra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "I love the food❤️"
Kontra: "2 hours delayed"

Pro: "The service was excellent, staff helpful and understanding."
Kontra: "No business class priority boarding, no assistance available with transfer."

Pro: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pro: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Pro: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Kontra: "The head phones are terrible."

Pro: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Kontra: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Pro: "On time, friendly, good food"

Pro: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Kontra: "A little pricey."

Pro: "Lot of empty spaces"
Kontra: "Lot of rubbish on the plane"

Pro: "Food"

Kontra: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Pro: "Nothing much to shout about this flight. It got there safely?"
Kontra: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Pro: "The staff were very welcoming and the seats were very comfortable"
Kontra: "Flight was a little delayed"

Pro: "Inflight service was good."
Kontra: "Seat was a little uncomfy"

Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Kontra: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Pro: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Pro: "Comfortable, on time and as always good service from Turkish Airlines"

Kontra: "Small seats in the economy class"

Kontra: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Pro: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Kontra: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Kontra: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pro: "Food"
Kontra: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Pro: "Food"
Kontra: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pro: "All is good"

Pro: "Food was great."
Kontra: "Long waits, poor communication, either too warm or too cold"

Kontra: "The flight was cancelled and I still didnt receice my refund."

Pro: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Pro: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pro: "Comfort"
Kontra: "They lost one of our bags."

Pro: "The boarding was fast and smooth"
Kontra: "The food"

Pro: "Gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Kontra: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"

Pro: "Efficiency and customer service"
Kontra: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"

Pro: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Kontra: "Really nothing."

Pro: "landing in jeddah was very bad in caressive manner... but all other things were good"

Kontra: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

Pro: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

Kontra: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Pro: "Klm's consistantly high standards in everything they do."
Kontra: "Nothing"

Pro: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Kontra: "Nothing"

Pro: "Professional crew. Good simple check in."
Kontra: "Nothing."

Pro: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Kontra: "Flight was delayed, had to run to my next connection flight."

Pro: "The crew was informative"
Kontra: "Inflight sandwiches"

Pro: "Just as I expected. And I made my last connection easily."

Pro: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Kontra: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pro: "The friendliness of the crew"

Kontra: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Kontra: "Long haul flight made pleasant by KLM"

Pro: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pro: "great crew and comfortable flight."
Kontra: "sceens in the plane to show map and direction of travel"

Kontra: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pro: "They considered my reguest of vegiterian food."
Kontra: "I have no complaints."

Pro: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Kontra: "Nothing special"

Kontra: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pro: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pro: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pro: "Good flight, arriving well on time."

Pro: "Interior of the plane was clean. Smooth landing."
Kontra: "Pilot did not avoid turbulence"

Pro: "Food and staff behaviour"
Kontra: "Entertainment"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Kontra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Kontra: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pro: "We got a meal for a 1h flight only"
Kontra: "No entertainment but normal for this type of flight"

Pro: "Arrived Early!"
Kontra: "Left Late :-)"

Pro: "Delayed flight but staff apologized as for safety reasons."
Kontra: "Very late arrival"

Pro: "Short flight with good communication."
Kontra: "Nil to complain."

Pro: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Kontra: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Kontra: "Bit cramped for space"

Pro: "Good flights. Good prices."

Pro: "Seats were comfortable"
Kontra: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Pro: "Consistently high standards"
Kontra: "Nothing"

Pro: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Kontra: "The amount of extras you have to click no to while checking in online."

Pro: "Everything"
Kontra: "Nothing"

Kontra: "I don’t like the limited choice of drinks on these short KLM flights."

Pro: "The sandwiches were simple yet just the right touch, on all four flights."

Kontra: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Kontra: "magazines very dog eared and some badly torn"

Pro: "No chargers or tv on planes"
Kontra: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pro: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Kontra: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Pro: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Kontra: "The seats in economy were a little too small for a 12 hour flight"

Kontra: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pro: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Kontra: "Nothing to improve"

Pro: "Seat space was good for a short flight, inclusive of free snack and drink."
Kontra: "Too much overoverhead luggage."

Kontra: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Pro: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Kontra: "Cabin noise and air conditioning too cold, didn't sleep well"

Pro: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Kontra: "The stinky guy behind me, but that's not the airline's fault."

Pro: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"