Temukan Tiket Murah ke Istanbul

Pro: "The crew was friendly"
Kontra: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."

Pro: "The crew service is good. Not great, but still above average from other flagship carriers."
Kontra: "The seat (B787-10) is so cramp!!!"

Pro: "What can I Say. It's Singapore Airlines"

Pro: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Kontra: "Nothing significant!"

Pro: "Ok boarding, plane was new, entertainment system was up to date"
Kontra: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."

Pro: "Average flight"
Kontra: "Seats on this aircraft have very upright seats. Not very comfy"

Pro: "Perfect timing"

Kontra: "Very cramped. Worst leg of the journey"

Pro: "smooth boarding process excellent enterntainment offered food is also quite good"
Kontra: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"

Kontra: "We ask for wheelchair help from Perth to brooome but it was not provided ."

Pro: "Couldn't find a problem"
Kontra: "Nothing"

Pro: "Prompt and timely service"
Kontra: "Food can be more tasty"

Pro: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Kontra: "No negative points"

Pro: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Kontra: "no problems"

Pro: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."

Pro: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Kontra: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."

Kontra: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Pro: "Clockwork prompt"
Kontra: "Mechanical"

Pro: "Great service."
Kontra: "Disinfectant smell."

Pro: "It’s worth it to pay a bit more for the extra legroom seats."

Pro: "Very attentive and super awesome crew."
Kontra: "Nothing"

Pro: "In flight entertainment systems"
Kontra: "I had beef with mashed potatoes but I found the beef was quite tough."

Pro: "Seats more comfortable than premium economy, staff more helpful!"
Kontra: "Food was ordinary"

Pro: "nothing"
Kontra: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Pro: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Kontra: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

Pro: "Very good service"
Kontra: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Pro: "Excellent service"
Kontra: "Very poor on board entertainment"

Pro: "Excellent flight experience"

Pro: "Entertainment excellent, cabin crew superb"

Kontra: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."

Pro: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"

Pro: "The crew on this flight we amazing had a great flight Thank You"

Pro: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Kontra: "All good"

Kontra: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."

Pro: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

Pro: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Pro: "crews were helpful"
Kontra: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."

Pro: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"

Pro: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Pro: "The attendants are pleasant to the eye, thats about it."
Kontra: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Pro: "Crew was friendly and whole on ground process was efficient."
Kontra: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Pro: "Crew was nice"
Kontra: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."

Pro: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."

Pro: "Singapore service is always outstanding"
Kontra: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."

Kontra: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Pro: "The cabin attendants kept us well hydrated."
Kontra: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Pro: "The SIA crew is the most gentle and careful I have ever encountered."
Kontra: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."

Pro: "Excellent crew service and entertainment."

Pro: "Clean ,on time"
Kontra: "The movies were not updated"

Pro: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Pro: "Everything"
Kontra: "Nothing"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "aircraft so silent"
Kontra: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Pro: "Great staff, great comfort. Great airline!"
Kontra: "The boarding system is somewhat confusing with 5 different zonings."

Pro: "Crew was exceptional. QSuite very comfortable."

Pro: "Plenty legroom with Qatar. Food good."
Kontra: "Everything good as usual"

Pro: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Kontra: "No comment."

Pro: "The crew was absolutely amazing"
Kontra: "More movies on the system"

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "The airplane and clean"
Kontra: "The seats destination between them very small"

Pro: "the staff were friendly and accomplished good travel nothing was too much for them."
Kontra: "nil"

Pro: "Great service from all staff ,"
Kontra: "Nothing"

Pro: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Kontra: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Kontra: "Nothing"

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "Crew were very helpful and courteous"

Pro: "Polite crew, food was pretty good."
Kontra: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Pro: "had a whole row to myself and the food was very good"

Pro: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Kontra: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Pro: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Pro: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Kontra: "I enjoyed their meal and services wanted to be Oliver Twist"

Pro: "Just that the food is quite small but the variety is OK."

Pro: "Food was good. Quick response to call"
Kontra: "Toilet wasnt clean enough. Not offered water regularly"

Pro: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Kontra: "- Leg Space is challenge"

Pro: "Good service but need to improve food quality and quantity."

Pro: "Food, seat OK, crew excellent"
Kontra: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Pro: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"

Pro: "Crew helped with my bags."
Kontra: "Lack of film choice"

Pro: "The staff are outstanding! Friendly, helpful and accommodating."
Kontra: "Poor choice of movies. Their 'world' movies should have subtitles"

Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pro: "the flight was comfortable"

Kontra: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pro: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Kontra: "Food was disappointing. No western option despite it being a London bound flight."

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Kontra: "Norhing really"

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Kontra: "Nothing"

Pro: "Much of your service is excellent!"
Kontra: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."

Kontra: "Food"

Pro: "Generally ok but not as good as other Middle East carriers"
Kontra: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Kontra: "It was canceled while am at the airport and i rebooked"

Pro: "Pleasant crew"
Kontra: "Crowded flight, late departure."

Kontra: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pro: "Food came out 1 am melb time ,2 hours after departure ."

Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Kontra: "Food and inflight entertainment"

Pro: "Friendly crew Good choice of food and beverage"
Kontra: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Pro: "Great staff"
Kontra: "Food and service about drinks limited unfortunately"

Kontra: "more organized boarding"

Kontra: "Thanks"

Pro: "the food is amazing"
Kontra: "The crew"

Kontra: "Better inflight entertainment"

Pro: "Leg room is spacious."
Kontra: "Overall good.."

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "All good."
Kontra: "Actually, pretty all right, so no recommendations."

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Kontra: "You don’t need to have seats next to lavatory. The area was stinking even before the plane took off."

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "Great crew and entertainment"
Kontra: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Pro: "Seats weren’t all that comfortable."
Kontra: "Service and meals were good."

Pro: "Full plane. Boarding could have been easier with two entry points into the plane"
Kontra: "Plane was late leaving but made up time."

Pro: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Kontra: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Pro: "Fast and easy"

Kontra: "Birmingham airport departure lounges is too small to comfortably"

Pro: "All good"
Kontra: "All good"

Pro: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Kontra: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Kontra: "Seats are uncomfortable and crew uninterested"

Pro: "Smooth flight, courteous staff"

Pro: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Kontra: "Honestly, nothing. I was beyond impressed."

Pro: "The ground staff at Gatwick was friendly, helpful and efficient."

Pro: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Kontra: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."

Pro: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Pro: "Space"
Kontra: "Breakfast could have been a bit better"

Pro: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Kontra: "No foot rest - limited ability to upgrade. Bit noisy down the back but not to bad with noise cancelling headphones."

Pro: "Flight schedule is perfect for a family."
Kontra: "Crews are not responsive to my call during the flight."

Pro: "Staff were quite attentive. All requested were promptly fulfilled"
Kontra: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Pro: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Kontra: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."

Pro: "night flight but well able to sleep on this flight"

Kontra: "Boarding announcements weren’t clear and boarding was not separated by zone."

Pro: "Food and entertainment"
Kontra: "Some customers were allowed to drink to excess. Staff lacked the discipline to say no. Cabin staff showed clear bias to some customers. They chose to chat with passengers and neglected their duties. Little clusters of drinkers gathered in non seat areas away from their seats causing noise. Staff did not challenge this. Female staff too busy giggling with drunk men"

Pro: "Price, comfort, ice, food and drinks"
Kontra: "I just don’t like discomfort of others moving their seat back."

Pro: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Kontra: "Just left to it. Not much fuss made."

Kontra: "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."

Kontra: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."

Pro: "On time and Crew was helpful otherwise"
Kontra: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Kontra: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"

Pro: "Excellent flight. Excellent service. Great food and on flight entertainment."

Kontra: "Bad smell - probably somebody had vomited on a previous flight"

Pro: "Food and drinks"

Pro: "Just about everything"
Kontra: "Not much"

Pro: "Staff did their best and were polite but ultimately had no solution for the issue"
Kontra: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."

Kontra: "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."

Pro: "Food selection Wine not as good as usual"
Kontra: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"

Pro: "Everything else was good besides the below content."
Kontra: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Pro: "Wifi was working ok"
Kontra: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"

Pro: "Staff, Service, plane, food. Everything"
Kontra: "I can't say a word against them."

Pro: "Crew pelayanan bagus"
Kontra: "TV nya mati. Turun di tengah parkiran, naik bis."

Pro: "The crew did a great job, seats were ok"
Kontra: "the food was not eatable"

Pro: "Seating was comfortable."
Kontra: "Different selection of food."

Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."

Pro: "Crew always polite"
Kontra: "Meals"

Pro: "NA"
Kontra: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."

Pro: "Helpful crew staff who assisted arranging our next connection flight."
Kontra: "Food quality can be improved."

Pro: "Checkin process very smooth"
Kontra: "Boarding process, and gate assigned is quite far .."

Pro: "Good service"
Kontra: "Old plane, walking distance to board the plane is so far"

Pro: "Quick flight"
Kontra: "Food was terrible"

Kontra: "Meal was terrible"

Pro: "It was a direct flight. The greeting crew member at boarding was nice."
Kontra: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."

Pro: "Staff very accomadating throughout the flight"
Kontra: "NA"

Pro: "Cabin crew services very friendly"
Kontra: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Kontra: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."

Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pro: "Quick boarding, good entertainment"
Kontra: "n/a"

Pro: "The level of care given I required wheelchair assistance to the aircraft."
Kontra: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"

Pro: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Kontra: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Pro: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Kontra: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Pro: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Kontra: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Kontra: "Delayed"

Pro: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Kontra: "Nothing to dislike."

Pro: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Kontra: "I didn't like food options on the way back....."

Pro: "Food and service is excellent"

Kontra: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Kontra: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Kontra: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Pro: "I loved the food and the headrest bit."
Kontra: "nothing really!"

Pro: "new plane list of movies"
Kontra: "food quality is not good to and fro flights"

Pro: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Kontra: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pro: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."

Pro: "good"
Kontra: "-"

Pro: "GA always Great"

Pro: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Kontra: "That the return flight is overnight so we've had to choose jetstar on the way back"

Pro: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Kontra: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Kontra: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Pro: "bagus"
Kontra: "bagus"

Pro: "Gr8 service on land and air way to go Garuda"

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Pro: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Pro: "One thing that i love about garuda indonesia is their service"
Kontra: "The entertainment system need more variation"

Pro: "Gracious, smiling, helpful cabin crew."
Kontra: "Trying to sleep in economy."

Pro: "Garuda Indonesia is just a very good airline."
Kontra: "The bad things is the luggage handling at smaller airports."

Pro: "Pretty on time"
Kontra: "The food is bad"

Kontra: "Tv and food"

Pro: "It was ontime"
Kontra: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Kontra: "I would definitely have vegetarian food. 30% of population is vegetarian"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Kontra: "Foot rest in economy, gluten free meal is poor (except bread)."

Kontra: "Flight was delayed - missed connection in Istanbul"

Pro: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Kontra: "My bag was lost"

Pro: "On time, friendly, good food"

Pro: "Crew and flight itself was great."
Kontra: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Pro: "Professional nice food"

Kontra: "Trip delay"

Pro: "Entertainment options good"

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Kontra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Pro: "Food"

Pro: "Comfortable seats, good food"
Kontra: "Nothing"

Pro: "Generally better than other European airlines particularly BA and better priced"
Kontra: "Work to do on consistency with crew"

Pro: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Kontra: "The leg room was a bit limited on long flight."

Kontra: "Nothing"

Kontra: "The flight was cancelled and I still didnt receive my refund."

Pro: "Everything was well taken care of."
Kontra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Pro: "Crew and efficiency"
Kontra: "Too hot in the plain"

Pro: "Food okay"
Kontra: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

Pro: "Excellent customer service, crew always helpful and glad to please."
Kontra: "Atatürk airport link too confusing and decreased my flight experience"

Pro: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Kontra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "Short flight-everything fine. Great plane."
Kontra: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Pro: "Comfort"
Kontra: "They lost one of our bags."

Pro: "I was upgraded to buisnes class :)"
Kontra: "Every thing was ok"

Pro: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Kontra: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."

Kontra: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."

Pro: "Efficiency and customer service"
Kontra: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"

Pro: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Kontra: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Pro: "Entertainment System, Food"
Kontra: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Pro: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Kontra: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."

Pro: "Friendly staff good service."
Kontra: "The grill chicken served for dinner was cold."

Pro: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

Kontra: "They lost my luggage"

Pro: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"

Pro: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Kontra: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

Pro: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Kontra: "None"

Kontra: "Seat was small and squeezy. More variety for food needed."

Pro: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Kontra: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Pro: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Kontra: "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."

Pro: "Good cabin service and everything else was fine."
Kontra: "I'm 6ft 3" tool so leg room always a challenge but it was particularly tight on both flights."

Pro: "Tv and food also attendants"
Kontra: "Nothing special"

Pro: "Everything apart from the un-explained wait in the boarding region."
Kontra: "We stood at the boarding gate for nearly an hour....otherwise no complaints."