Temukan Tiket Murah ke Amsterdam Schiphol (AMS)

Excellent service by good mood personal and cabine crew. I enjoyed the short flight.

Extras provided - eye mark, socks etc

My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight

Excellent customer service, crew always helpful and glad to please.

Atatürk airport link too confusing and decreased my flight experience

The 2 flights were delayed, I went to my work late Both bags were broken

Crew were helpful and not interefering in long flight

Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight.

Crew helped with my bags.

Lack of film choice

Enterment

Crew nice alway take care customer

the flight was comfortable

It was a smooth and pleasant journey.

Menu options were somewhat limited

The in flight entertainment is as good as ever.

The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such.

Price.

Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them.

Movie choices

Checkin services Staff attitude

Staff excellent on board Plane very high standard

Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements

Airplane was comfortable and entertainment system very good

I spent 15 minutes on the phone to Abu Dhabi at my own expense (international rates, no free phone number) 3 days prior to this flight to order a vegetarian meal. The phone consultant assured me she'd ordered it. However onboard the flight attendants said it had not been ordered and even accused me of not phoning up. I almost had to get out my skype phone records to prove I had tried to order the meal. One flight attendant said he would order it for the next leg of my flight, but when i got on that flight it showed he had not ordered it. I had tried to order this meal 5 times via the etihad website and it did not work. I also added my frequent flyer number which showed as going through, but it did not register (a fact i only found out after the flight). Also felt uncomfortable with the fact the safety video was only half translated into English. Arab speakers had a travel prayer said, English speakers did not get the prayer.

Unfortunately our flight from London to Abu Dhabi was delayed and we missed our connection through to Melbourne. However because of the way they hsndled this the delay turned out to be a blessing! Etihad put us up for the 12hour daytime delay in the magnificent Marriot Hotel in Abu Dhabi. The communication and transfer were handled very well. It was a painless process and we got to enjoy a lovely rest before being transferred back to the airport and flying home. Pretty much a faultless experience and one that would see me fly Etihad again without hesitation.

Whilst the food at the hotel was amazing, the same cannot be said for the plane! The food was very ordinary. The chicken pie was barely edible. In terms of seating, the seats are pretty standard long-haul fare. There is limited room but the issue is cushioning. They feel pretty hard and it was difficult to be comfortable.

See above

My dietary preferences didn't get reported right and the flight attendant was very accomodating and made me a platter of a bunch of sides whereas other airlines in my experiences just say tough luck.

I don't speak Chinese so I found their website very confusing and couldn't navigate my booking online well

It flew

Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too

Nothing

Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000.

The journey was smooth, the seat was comfortable enough. Food was decent.

I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

Smooth flight with usual good in flight service. No issues during flight. check in very smooth and baggage collection very quick

I like their timely service and cleanliness.

Nothing

Nothing remarkable

Nothing unremarkable

Nothing

The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either

The cabin crew, the flight and communication and the cleanliness of the plane.

It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open.

There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases

On time.

No negative

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

Crew always courteous

Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

Crew always courteous

Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

bagus

bagus

It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!

Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good.

The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate.

Business Passngers have to wait in the same bus to board the flight what is the point then....

Amazing service, seat and FOOD

Nothing

Crew was great

Not enough food

Everything was fine

Smooth, on time flight

Friendly crew, clean flight

Charged 45 SF (about $50) to check 1 bag

People friendly

Food was poor, really poor, no options for the children Headphone socket in the seat

The food is great and so is the entertainment system.

Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air.

The counter in Kuwait was very kindly with my because I have disabled boy

The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only

Short flight-everything fine. Great plane.

Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast".

The 2 flights were delayed, I went to my work late Both bags were broken

Excellent customer service, crew always helpful and glad to please.

Atatürk airport link too confusing and decreased my flight experience

Extras provided - eye mark, socks etc

My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight

I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !

Friendly crew

The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key

Crew were helpful and not interefering in long flight

Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight.

The online check in system was down so we all had to line up to check in.

the flight was comfortable

The online check in system was down so we all had to line up to check in.

the trip coming and going from Kuwait was very pleasant

The online check in system was down so we all had to line up to check in.

Crew helped with my bags.

Lack of film choice

Enterment

Crew nice alway take care customer

The counter in Kuwait was very kindly with my because I have disabled boy

The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only

I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !

Very friendly and willing crew.

Sound through headphones could be better. Hope to have free onboard internet one day!!

Excellent customer service, crew always helpful and glad to please.

Atatürk airport link too confusing and decreased my flight experience

Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!

The in flight entertainment is as good as ever.

The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such.

It was a smooth and pleasant journey.

Menu options were somewhat limited

The service & attention to detail is beyond reproach. Top quality in every aspect. Defiantly my preference in air travel.

It does not fly to all the destinations I travel to.