Temukan Tiket Murah ke Kuala Lumpur Intl (KUL)

Kontra: Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!

Pro: crew provided attentive and excellent service. Good food and beverage.

Kontra: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

Pro: Comfortable seats

Kontra: Worst food ever.

Kontra: It was a night flight. Inflight light was on almost throughout the entire flight.

Kontra: Crew was not helpful

Pro: Flight was v smooth

Kontra: Delay

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pro: The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.

Pro: No fuss, well organised.

Kontra: It was a night flight. Inflight light was on almost throughout the entire flight.

Pro: Flight was v smooth

Pro: Very good for the price I paid

Kontra: Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.

Pro: BOARDING very smooth n fast...more importantly punctuation very good

Kontra: Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

Kontra: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Pro: On Time No Frills.Overall Good

Kontra: Nothing

Pro: Crew were kindly

Kontra: Seats can be more comfortable

Kontra: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Pro: Delayed 1 hour

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: Service Crew

Kontra: The automated baggage system

Pro: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Kontra: The food is rather meh, does not stand out

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!

Pro: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pro: Landing & leaving the plane.

Kontra: Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Pro: The crew were pretty quick to help.

Kontra: The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time.

Pro: Nothing.

Kontra: They accused me of stealing water.

Pro: Great service

Pro: Punctuality and cleanliness of the flight

Kontra: Food and Drinks Menu Pricing

Pro: Check in counter staff in Phnom Penh Airport were professional and helpful.

Kontra: The aircraft flooring, seats and fitting appeared unattractive and dirty. Staff at checked in in Phnom Penh International Airport were helpful and fantastic.

Pro: It was on time and efficient. All staff very helpful.

Kontra: Nothing.

Pro: I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable

Kontra: Baggage collection at DPS was way too long.

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.

Kontra: The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach.

Pro: Great service

Pro: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Kontra: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Pro: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Kontra: There were several flight delays and gates were changes a few times.

Pro: Lovely crew, very helpful

Kontra: N/A

Kontra: Lazy crew

Pro: Crews are ok in general

Kontra: I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route.

Pro: The aircraf was brand new

Kontra: Delay

Pro: nothing to say.

Kontra: only food that i received the rice i think didn't cooked properly