Temukan Tiket Murah ke Kuala Lumpur Intl (KUL)

Pro: Price

Kontra: No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.

Pro: On time

Kontra: I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Pro: Staff were very helpful and friendly. Even let me off some money for a drink

Kontra: Checking in took way longer than needed

Pro: Flight was v smooth

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Promo price

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Delayed 1 hour

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Nothing.

Kontra: They accused me of stealing water.

Pro: crew are so helpful

Kontra: hard seat...no cushion...air temp very cold and no free blanket.

Pro: Landing & leaving the plane.

Kontra: Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Pro: The crew on the aircraft were great.

Kontra: The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

Kontra: The flight can’t even provide a plastic bag for me to pack my pre order meal.

Kontra: Food

Pro: On time

Kontra: I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Kontra: no food. maybe ok for this price. boarding: why i had to checkin twive while using 1 carrier? that was mentioned on the ticket, but I oversaw that when was ordering ticket on website

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Kontra: plane was late and queues at Bali airport beyond belief

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: The seats are more comfortable compared to the other budget airlines.

Kontra: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

Pro: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Kontra: The food is rather meh, does not stand out

Pro: Same as previous, no fuss.

Pro: Staff were very helpful and friendly. Even let me off some money for a drink

Kontra: Checking in took way longer than needed

Kontra: Lazy crew

Kontra: The flight can’t even provide a plastic bag for me to pack my pre order meal.

Pro: Flight was v smooth

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Kontra: Getting home

Pro: Service Crew

Kontra: The automated baggage system

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: The crew are ok. They should find jobs with other, better airlines.

Kontra: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pro: Getting out of the plane

Kontra: getting in the plane. No working tablet. Poor food.

Pro: Same as previous, no fuss.

Pro: No fuss, well organised.

Pro: Flight was v smooth

Pro: On time

Kontra: I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Pro: Food

Kontra: I was sold an empty Marshall 111 box in a sealed Duty Free bag or 136 USD. COMPLAINED WHEN DISCOVER AT HOME THAT NIGHT. SINCE THEN GIVEN THE RUN AROUND

Pro: Price

Kontra: No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.

Pro: Service Crew

Kontra: The automated baggage system

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Delayed 1 hour

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Average flight

Kontra: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Pro: Same as previous, no fuss.

Pro: The service is good in general.

Kontra: The boarding process could be improved.

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: Good service thanks you