Cari Tiket Murah dari Jakarta Soekarno-Hatta Intl ke Kuala Lumpur Intl (CGK - KUL)

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Kontra: The food is rather meh, does not stand out

Pro: Leg space and good arm rest

Kontra: No in flight entertainment (movies)

Pro: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Pro: The seats are more comfortable compared to the other budget airlines.

Kontra: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

Pro: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!

Pro: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pro: Average flight

Kontra: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Kontra: This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

Pro: On time.

Kontra: Food

Pro: Friendliness of crew and prompt boarding

Kontra: Delays and sudden change in gate(thou its not the airline fault)

Pro: boarding is thru gate and not tarmac

Kontra: food are expensive.

Pro: nothing to say.

Kontra: only food that i received the rice i think didn't cooked properly

Pro: On time and very friendly helpful staff. Especially ground crew

Kontra: Crew was not helpful

Pro: Awesome services - on the air and on the ground

Kontra: Can't think of any

Pro: The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.

Kontra: Cramped seats

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pro: The price is very affordable and flight was very good in take off and landing.

Kontra: Seats was very tight and uncomfortable!!!

Pro: Everything was smooth

Pro: The crew was amazing!

Kontra: provide accesible wifi

Pro: The Aircraf was brand new

Kontra: Delay

Pro: Helpful and kind crew

Kontra: I wish there was WiFi

Pro: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Kontra: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Pro: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Kontra: There were several flight delays and gates were changes a few times.

Kontra: Lost all our bags so couldn’t ski

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Kontra: The food is rather meh, does not stand out

Pro: The crew are ok. They should find jobs with other, better airlines.

Kontra: Flight delayed on both legs. Delay management horrible, call centre was worse.

Kontra: Always delay!!!!

Pro: BOARDING very smooth n fast...more importantly punctuation very good

Kontra: Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

Kontra: delayed

Pro: Fuss free Friendly crew Pay for service

Kontra: Tight seats Food comes in small portions Website user experience

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Service Crew

Kontra: The automated baggage system

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Kontra: Long haul flight made pleasant by KLM

Kontra: Delays, took my hand luggage into the hold,

Pro: NOTHING

Kontra: Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced.

Kontra: Flight cancelled

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: Getting out of the plane

Kontra: getting in the plane. No working tablet. Poor food.

Pro: No fuss, well organised.

Pro: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Kontra: Good

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Cabin crew was nice and polite.

Kontra: We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!