Cari Tiket Murah dari Jakarta Soekarno-Hatta Intl ke Kuala Lumpur Intl (CGK - KUL)

Kontra: Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd.

Pro: On time boarding ...very efficient

Kontra: Offer same type of value food...even worst tasteless

Kontra: Food

Kontra: Flight was delayed

Kontra: The flight delayed for 6 hours and when we make inquiry they keep saying will update soon. On top of that, after informing that I'm vegetarian they still insisted me to take kfc. Ended up having wedges and bun.

Pro: Where is my bag. Please find my bag because many thing inside it.

Kontra: Fail tu makesure customer bag arrival safely

Kontra: The flight was damn cold and freezing

Pro: Ontime

Kontra: Flight attendant quite slow for delivering food and not many selection food available as usual

Kontra: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Pro: On Time No Frills.Overall Good

Kontra: Nothing

Pro: nothing

Kontra: everything

Pro: Crew on Singapore airlines were very helpful, friendly and accommodating.

Kontra: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

Pro: Check-in and boarding very easy

Kontra: All ok

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Kontra: Flight delay for almost 4 hour

Pro: Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards

Kontra: Had to ask someone in terminal about getting our connecting flight

Kontra: no food. maybe ok for this price. boarding: why i had to checkin twive while using 1 carrier? that was mentioned on the ticket, but I oversaw that when was ordering ticket on website

Kontra: Food

Kontra: The flight was a pretty good flight for budget

Pro: Price

Kontra: No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.

Kontra: Seating is very uncomfortable.

Kontra: Flight delay for almost 4 hour

Pro: Staff were very helpful and friendly. Even let me off some money for a drink

Kontra: Checking in took way longer than needed

Pro: Shirt flight but well catered, boarding was efficient and quick.

Kontra: Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside

Pro: Short flight and being able to escape from drunk belligerent Passenger on previous flight

Kontra: Nothing

Kontra: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.

Pro: Norhing

Kontra: They have mabaged to lost my luggage

Kontra: aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard.

Pro: Very quick transfer of my luggages in KL

Kontra: cabin not so clean, no foot rest. But crew good service.

Kontra: Incorrect information of boarding gate reflected on the boarding pass for the third time already. And to make it worse, this was the most difficult problem that me and my friends encountered throughout all the flights that we took. We nearly miss this flight as we actually went to the boarding gate that was reflected incorrectly on our boarding pass as stated earlier. There was also an unannounced delay. Flight estimated departure is at 1720HRS, but the flight only took off 1750HRS.

Kontra: 2 hours late

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Kontra: plane was late and queues at Bali airport beyond belief

Pro: No fuss, well organised.

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: The crew are ok. They should find jobs with other, better airlines.

Kontra: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pro: Everything OK

Pro: Everything is alright

Kontra: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!

Kontra: Lost all our bags so couldn’t ski

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Kontra: 2 hours late

Pro: Service Crew

Kontra: The automated baggage system

Pro: The aircraf was brand new

Kontra: Delay

Kontra: The flight was damn cold and freezing

Pro: Quick turnaround.

Kontra: The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley.

Kontra: The flight can’t even provide a plastic bag for me to pack my pre order meal.