Cari Tiket Murah dari Jakarta Soekarno-Hatta Intl ke Kuala Lumpur Intl (CGK - KUL)

The flight was a pretty good flight for budget

Interior of the plane was clean. Smooth landing.

Pilot did not avoid turbulence

You are almost always late!

Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”).

About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course).

Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight.

Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine).

Cabin crew ok Check in online nice E-boarding pass nice

Boarding by zone is not effective. Wifi in boarding room in jakarta was too slow

Food

The flight can’t even provide a plastic bag for me to pack my pre order meal.

Delay

Almost everything except for the seats..

The seats.. too small..

Cheap

Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Delayed 1 hour

Getting home

Flight delayed 4 times until 4 hours from the original flight time.

Friendly staffs - both on the Fllight as well as the Ground Staffs.

I cannot think of any

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Service Crew

The automated baggage system

Flight was v smooth

Lazy crew

On time

I was separate with my wife even if similar seats were available. To be with her, i had to pay.

The flight can’t even provide a plastic bag for me to pack my pre order meal.

Same as previous, no fuss.

The crew are ok. They should find jobs with other, better airlines.

Flight delayed on both legs. Delay management horrible, call centre was worse.

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

No fuss, well organised.

Getting home

The price is competitive

The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Almost everything except for the seats..

The seats.. too small..

The price is very affordable and flight was very good in take off and landing.

Seats was very tight and uncomfortable!!!

Flight was v smooth

On time

I was separate with my wife even if similar seats were available. To be with her, i had to pay.

The flight can’t even provide a plastic bag for me to pack my pre order meal.

Best thing about the flight was no one sat next to me in 'Business' Class otherwise the flight would have been a nightmare.

Almost everything. Mainly though, being ripped off $400 for excess baggage then the bag was lost anyway. Useless people.

Delayed boarding was not so good ---- But overall good

Delayed the flight without annoucment or apolgies Crew is unpolite

Promo price

Prompt, modern plane

Bag of peanuts

Promo price

Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Check-in and boarding very easy

All ok

Getting home

Cheap

Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Flight delayed 4 times until 4 hours from the original flight time.

Food

Flight was v smooth

Lazy crew

Price

No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.

Same as previous, no fuss.

Leg space and good arm rest

No in flight entertainment (movies)

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Prompt, modern plane

Bag of peanuts

Promo price

Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Promo price