Temukan Tiket Murah ke Bangkok Suvarnabhumi dan bandara lain (BKK)

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Pro: Food

Kontra: I was sold an empty Marshall 111 box in a sealed Duty Free bag or 136 USD. COMPLAINED WHEN DISCOVER AT HOME THAT NIGHT. SINCE THEN GIVEN THE RUN AROUND

Pro: On time

Kontra: I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Pro: Quick turnaround.

Kontra: The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley.

Pro: Price

Kontra: No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.

Kontra: Getting home

Pro: Service Crew

Kontra: The automated baggage system

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: Check-in and boarding very easy

Kontra: All ok

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Sat in takeoff queue on runway for 25 mins due to traffic. Not the airlines fault however!. Budget flight and you get what you pay for. Would happily recommend and use again.

Kontra: Squeezy legroom.

Pro: Great flight inc snack. Friendly staff flight on time.

Kontra: Delay

Pro: On time speedy boarding food always good rice chicken curry.

Kontra: The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff.

Pro: smooth boarding process excellent enterntainment offered food is also quite good

Kontra: seats seem to get smaller, less comfortable then I am used to with Singapore Airlines

Pro: Couldn't find a problem

Kontra: Nothing

Pro: Service was great on both sectors

Kontra: Premium economy seat is still not comfortable enough in comparison with economy.

Pro: Getting out of the plane

Kontra: getting in the plane. No working tablet. Poor food.

Pro: The crew are ok. They should find jobs with other, better airlines.

Kontra: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pro: No fuss, well organised.

Pro: The service is good in general.

Kontra: The boarding process could be improved.

Pro: Delayed 1 hour

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: Check-in and boarding very easy

Kontra: All ok

Pro: Having 2 seats to ourselves

Kontra: Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr

Pro: easy securityand boarding at kl

Kontra: food bland

Pro: Not much

Kontra: Left late with no explanation

Pro: Smooth flight, great entertainment

Pro: Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane.

Kontra: Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor.

Pro: Sat in takeoff queue on runway for 25 mins due to traffic. Not the airlines fault however!. Budget flight and you get what you pay for. Would happily recommend and use again.

Kontra: Squeezy legroom.

Kontra: Delay

Pro: Seats are very comfortable, speedy boarding and in flight service very quick

Kontra: Ran out of wine!

Pro: Getting out of the plane

Kontra: getting in the plane. No working tablet. Poor food.

Pro: Leg space and good arm rest

Kontra: No in flight entertainment (movies)

Pro: The crew are ok. They should find jobs with other, better airlines.

Kontra: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pro: Same as previous, no fuss.

Pro: on time and departed early

Kontra: none. is budget airline

Kontra: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Kontra: Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

Pro: Ok time

Kontra: No free drink

Pro: Service Crew

Kontra: The automated baggage system

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Delayed 1 hour

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Kontra: Was not able to board as the flight was overbooked

Kontra: Not a heap of leg room but is Jetstar and only a 4 hour flight

Kontra: Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess.

Pro: I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable