Temukan Tiket Murah ke Bangkok

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: Very smooth and easy process boarding and taking off

Kontra: No entertainment

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: No fuss, well organised.

Pro: Cabin Crew are helpful and friendly

Kontra: Airasia always delay

Kontra: Boarding the flight had to be done by taking a bus to the aeroplane and taking the stairs to board the flight

Pro: Good, orderly boarding procedure. Friendly and efficient air stewards and stewardess.

Kontra: needs more check in kiosks at PEN airport, aircraft seats quite narrow and not much leg room

Pro: Great crew and punctuality of flight.

Kontra: Horrible check in queue and boarding without using aerobridge

Pro: The MAS stewardess was really nice & helpful

Kontra: Everything was perfect

Kontra: Did not departure on time

Kontra: Cancel last minute and no compensation given, how rude it is.

Pro: easy securityand boarding at kl

Kontra: food bland

Pro: nothing to say.

Kontra: only food that i received the rice i think didn't cooked properly

Kontra: Lazy crew

Pro: Ontime

Kontra: Flight attendant quite slow for delivering food and not many selection food available as usual

Kontra: Always delay!!!!

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: Leg space and good arm rest

Kontra: No in flight entertainment (movies)

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: The service is good in general.

Kontra: The boarding process could be improved.

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Pro: Average flight

Kontra: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Pro: Very smooth and easy process boarding and taking off

Kontra: No entertainment

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: The seats are more comfortable compared to the other budget airlines.

Kontra: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Kontra: The flight was a pretty good flight for budget

Kontra: On time

Pro: Nothing as such

Kontra: 1hr delay

Pro: i did not see any entertainment.

Pro: The Business Class bed was nice

Kontra: The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)

Pro: Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting.

Kontra: My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me.

Pro: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pro: Leg space and good arm rest

Kontra: No in flight entertainment (movies)

Pro: The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.

Pro: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!

Kontra: On time

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Kontra: The flight was a pretty good flight for budget

Pro: The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage.

Kontra: Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped.

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: Service Crew

Kontra: The automated baggage system

Pro: Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous

Pro: Pilot

Kontra: Boarding process Delayed flight

Pro: Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting.

Kontra: My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me.

Pro: Can't complain

Kontra: Cheaper? :) !

Pro: The service is good in general.

Kontra: The boarding process could be improved.

Pro: No fuss, well organised.

Kontra: Cramped seats

Pro: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!

Pro: I like nothing about your customer care service

Kontra: Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation.

Pro: I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable

Pro: Quick boarding, pleasant staff

Kontra: Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter.

Pro: the takeoff and landing was good, the flight was very smooth