Pro: "Great crew and very good legroom."
Pro: "Everything. They are the best"
Kontra: "Everyone was accomadating"
Pro: "Crew was amazing"
Kontra: "Seats was kinda uncomfortable. Leather seats would be great"
Pro: "My prayority was safely, then was accomplish."
Kontra: "Was accomplish, so I wanted to say thank you, for your services."
Pro: "korean air is always great, service was awesome"
Pro: "Creew, food , prompt service"
Pro: "Crew was great"
Kontra: "Movie selection, food options, loud alarm before boarding"
Kontra: "would not accept my confirm check in on line"
Pro: "Food was very good. Blankets anb pillows too"
Kontra: "Poor choices of musict"
Pro: "Good food!"
Kontra: "I dont know"
Pro: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Kontra: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Pro: "Great"
Kontra: "None"
Pro: "on time, good service and food"
Pro: "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Kontra: "Too much material in seatback pockets, couldn’t store anything"
Pro: "The service is great. The food good. The seats are standard sleeper seats, so also good."
Kontra: "the wine selection was not so good. They could do much better with the wine. It’s not the cost it’s the selection. For the same price range they could have better tasting wine."
Pro: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Kontra: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."
Pro: "Reliable, quick boarding, Incheon is a nice airport"
Pro: "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
Kontra: "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
Pro: "I enjoy flying Korean Air. I get great deals with great service and accommodation."
Kontra: "It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours."
Pro: "More legroom Excellent service Good good"
Kontra: "Entertainment is dated - not much options and both videos and songs are not the latest. This can definitely be improved with more options"
Kontra: "Seats too small for a seven hour flight"
Pro: "food selection & crew courtesy"
Pro: "Flight that was not sold out!"
Kontra: "Delayed takeoff again"
Pro: "I'm just about 6ft and really do appreciate the plentiful legroom on business class."
Pro: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Kontra: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Pro: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Pro: "I like all the email reminders and alerts"
Pro: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Kontra: "No legitimate complaints."
Pro: "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"
Pro: "Excellent service by a cabin crew that truly tried to make the passengers comfortable, as a part of their professional ethic."
Pro: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Kontra: "On 2 of our 4 flights on this itinerary, we were last to be served meals and there was only the Korean meal left. My husband chose to eat it both times but I declined... need to provide more western meals."
Kontra: "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
Pro: "Everything up until I got to Hawaii and switched to them."
Kontra: "The code share airline"
Pro: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Kontra: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Kontra: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Pro: "Great support and communication from staff as well as compensation for free hotel."
Kontra: "Flights delayed"
Kontra: "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
Pro: "Service, comfort, and seat room."
Kontra: "Everything was enjoyable on return flight"
Pro: "Seat comfort, space, and service."
Kontra: "Nothing was disliked on return flight"
Pro: "Comfortable flight, flight attendants were courteous, toilet was always clean."
Pro: "Boarding was smooth. Seats weren't too bad. Decent selection of movies, but have had better. USB plug at every seat. Ordered vegetarian meal but didn't arrive."
Kontra: "They didn't have my vegetarian meal that I ordered so was pretty hungry."
Pro: "Great Service Check-in Process Boarding Process Lounge Food"
Kontra: "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
Pro: "I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful."
Kontra: "The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)"
Pro: "I liked everything about the flight except I couldn't sleep on a 13 hour flight."
Kontra: "The lady behind my seat was big and with her purse I couldn't move my seat back enough. I'm a big man so I need more recline ability."
Pro: "The crew were very friendly and helpful. I appreciate how attentive they are."
Kontra: "Kids in business class. Do not like that. They're loud and needy. I pay a lot to feel relaxed and enjoy peace. Need more tv shows and better ones. Censoring movies made it hard to understand certain parts."
Pro: "The service and the entertainment"
Pro: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Kontra: "The food needs to be improved."
Pro: "everything, the crew was efficient"
Kontra: "more African entertainment to be added on the Johannesburg route"
Pro: "The crew service is good. Not great, but still above average from other flagship carriers."
Kontra: "The seat (B787-10) is so cramp!!!"
Pro: "What can I Say. It's Singapore Airlines"
Pro: "The crew was very helpful and courteous."
Kontra: "The flight was delayed and I decreased my time in Singapore"
Kontra: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Pro: "Seat was very comfortable, crew was very nice,"
Kontra: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Pro: "Friendly crew and spacious."
Kontra: "Food could be better"
Pro: "Excellent service"
Kontra: "More tasty snacks throughout the flight"
Pro: "Foods. Drinks. Entertainment."
Kontra: "Nothing. Everything’s so perfect!"
Kontra: "I liked everything"
Kontra: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
Pro: "SIA service and food is always good. The flight went by quickly which is good."
Kontra: "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
Pro: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Kontra: "None that I can think of"
Pro: "Nice and attentive crew"
Kontra: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Pro: "The trip was uneventful, with the usual excellent service."
Kontra: "Nothing"
Pro: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Kontra: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."
Pro: "Excellent service"
Kontra: "Very poor on board entertainment"
Kontra: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Pro: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Pro: "Excellent flight experience"
Pro: "The aircrafts, on-board service on Sin Dxb route"
Kontra: "The thing that Inhad to fly Silk Air with one of four flights."
Pro: "Entertainment excellent, cabin crew superb"
Pro: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Pro: "Crew members were very friendly n helpful."
Pro: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Kontra: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."
Pro: "New plane"
Kontra: "Nothing in particular"
Pro: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Pro: "Non stop to HK"
Kontra: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Pro: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Kontra: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
Pro: "Great flight and entertainment options, friendly crew, free wine :)"
Pro: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Kontra: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Pro: "Crew was very friendly and good service."
Kontra: "Crew could have asked the passengers whether they need snacks in between."
Pro: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Kontra: "Sound quality of ear buds was not good. No issues if you travel with your own."
Pro: "Entertainment was awesome. Boarding was fast."
Kontra: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Pro: "Made Econ class feel like biz :)"
Pro: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Pro: "Great service, great experience."
Kontra: "I liked it all."
Pro: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Pro: "got us there, efficient and effective crew."
Pro: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Kontra: "None."
Pro: "Spacious, comfortable seat"
Pro: "Lots of movie and game options"
Kontra: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"
Pro: "Everything about this airline was great. It would be impossible to go hungry on this airline. Half the time I can't get a bag of peanuts on a 6 hour flight. On Singapore airlines someone was always there to accommodate you. Best service I've had yet. Highly recommend this airline!"
Pro: "Thank you flight itself was v good but not check in"
Kontra: "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"
Pro: "uncomfortable compared to the other flights"
Pro: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Kontra: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Pro: "This was probably the best check-in I had. The ground attendant was extremely friendly and helpful. She kindly moved me to the exit seat and made sure I was sitting in aisle seats for the rest of my three flights. All until boarding the process was quick and breezy. In flight, the attendants were professional and friendly. Always smiling and helpful. The entertainment section and food were superb."
Kontra: "The only negative thing was that boarding of this flight was late and the gates were switched about 40 minutes before boarding. This was due to the fact that the plane arrived a bit late. None the less, we arrived to Singapore on time and everyone made their flights."
Pro: "Fast boarding and crew"
Kontra: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"
Pro: "Great services considering the extraordinary conditions associated with continuing to provide services during the Coronavirus pandemic."
Pro: "Entertaining; organizing; staff; on time."
Kontra: "More varieties"
Pro: "Flight was smooth."
Kontra: "Seats in economy are very tight and I'm thin. The movies were not as current as advertised. The crew was not very friendly."
Kontra: "Food was identical to previous flight, which made me ill. There were only tiny drop down screens for every few rows, so it was hard to see the movie they chose for everyone."
Kontra: "Food and movie selection"
Pro: "Spacious and comfortable"
Kontra: "Food was pretty bad"
Kontra: "food was not that great ."
Pro: "The economy cabin had less oxygen than the premium economy and better. I could not breath with the poor air circulation and had to stand in the front of the 14 hour flight to breath."
Kontra: "Oxygen"
Kontra: "They didn’t have tv music videos like air canada"
Pro: "You are treated like homans and not like cattle as with US airlines"
Pro: "Seat is very comfortable..."
Pro: "The crew was very attentive and the seats were comfortable."
Kontra: "Nothing"
Pro: "attentive staff"
Kontra: "they destroyed my suitcase"
Pro: "Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful."
Kontra: "Wifi is too expensive to be that slow. Please do better with your wifi. Not beneficial to business travelers at all."
Pro: "I was thankful to have an empty seat next to me so J had more space. The crew was very friendly and service was prompt."
Kontra: "The low fat dinner was pretty bland. Also, the seats did not really recline"
Pro: "Was on time"
Kontra: "Food was terrible. Went to bathroom and when I got back some Chinese lady took my seat. Because she Chinese was okay to take from foreigner."
Pro: "Flew with EVA 16 years ago to Hanoi, Vietnam and again in 2018 to Hanoi, via Taipei. Very professional, attentive, good food, little amenities that make a difference in the overall experience of traveling. Very clean bathrooms, even after a 16-1/2 hour flight to Taipei it was still clean at the end of the trip. Food was good and plentiful, wine, spirits, beer, and non-alcoholic beverages offered. Came around at least three times on the leg to Taipei with food and water and when I wanted more water they gladly made sure I stayed hydrated on such a long flight."
Kontra: "I"
Pro: "Very accommodating"
Kontra: "Nothing to report"
Pro: "Lovely, charming flight attendants and a decent lunch with two choices, both of which were good. Where do they find these flight attendants? They are amazing."
Kontra: "The Airbus is not as nice as the Boeing, but the flight is a relatively short hop."
Pro: "Crew friendliness"
Kontra: "Food"
Kontra: "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
Pro: "Movie on board is good"
Kontra: "Food not so nice"
Pro: "Crew was very busy and I had to go back to get water during the flight. Otherwise the flight was very comfortable."
Pro: "I must say I was skeptical on my first flight with this airline. Staff was very nice. The lady that did my tickets left a very nice note on my plane seat. The ride was very comfortable. The plane and restroom were neat and orderly. I would definitely recommend to my fellow travelers."
Kontra: "My fruit platter was all fruit that was not ripe, but no big deal."
Pro: "Food and service"
Kontra: "Seats not very comfortable, not enough room for knees/legs"
Pro: "Overall I’m very thankful to flight attendants and flight crew."
Kontra: "Is it possible on long flights to show video on how to stretch your body , while sitting in your seat?"
Pro: "The crew was very friendly and fast help with passengers needs."
Kontra: "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
Pro: "same comments as the Toronto to Taipei sector...."
Pro: "Food"
Kontra: "Customer service and entertainment were awful"
Pro: "Food was great, metal utensils were a plus."
Kontra: "Seat’s reclining angle is about odd/uncomfortable for me."
Pro: "Staff was very helpful. They went above and beyond."
Pro: "The food, service,the smooth take off and landing, less announcements, seats are spacious enough"
Pro: "Fancy crew member"
Kontra: "Entertainment like movie"
Pro: "Good seating..Good boarding. Entertainment was so-so system doesnt work very well"
Kontra: "Skip the food"
Kontra: "It was too warm on the plane."
Pro: "I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food"
Kontra: "Other than taking a flight that was way too long for my legs nothing. It's a great airline."
Kontra: "I don't like to connect flights between the different airlines in one trip. I had to change the terminals between terminal 1 to terminal 5 at JHK Airport. It was too confusing."
Pro: "Comfortable seats, metal flatware, toilet amenities"
Kontra: "Didn't care for the cordoned off waiting area at the gate in Manila airport"
Pro: "Beautiful stewardesses on EVA, big aircraft."
Kontra: "TVs are outdated and small. Not as roomy as the 777."
Pro: "Overall service was amazing."
Kontra: "Flight attendants were walking too fast in the cabin. Sometimes right in front of my face while I was walking to the lavatory without warning. They just sneak and cut you off without saying excuse me, sorry, or simple letting me know they're passing through. I don't mind but I was afraid that I would crash into them and injure either of us."
Pro: "Liked the service and inflight movie and such"
Kontra: "Nothing"
Pro: "EVA airline is the second time I traveled between Toronto and Hong Kong. Its excellence service, which says all, is persistent."
Kontra: "Don't understand why they would not give me airmail on my United Mileage Plus last time, and did not give me airmail from Toronto to Taipei this time, The trip from Hong Kong to Toronto is yet awaiting."
Pro: "Crew is very professional and helpful. I like the sticker for the transfer flight."
Kontra: "They just seem overworked and perhaps that is why they don't smile as much as I would expect. The movie selection going back to SF seem much less than going to Taipei. Selection seemed much more limiting. I wished there is a way to be more environmental with the plastic cups. Perhaps give everybody a re-useable cup in the beginning and we keep it throughout the flight. By the end of the flight, each person wasted at least 8-10 cups. That is a lot of waste."
Kontra: "It was okay but there is no entertainment at the airplane."
Pro: "Great service, comfy flight, free in-flight entertainment, good food"
Kontra: "I don't understand why I can't use my own headphones in the headphone jack attached to the built-in monitors. I was in the middle of a movie in the last 30 minutes of the flight and we were asked to turn in our EVA-provided headsets, which was fine. Since the movie was still playing, I plugged in my own and was promptly asked to remove them. This rule seems a little ridiculous."
Pro: "The service staff really go out of their way to help."
Kontra: "The food is alright. Equivalent to a TV dinner"
Pro: "Excellent and friendly staff, food and seat comfort were above standards and a pleasent surprise, seat entertainment was excellent as well"
Kontra: "Prem. Economy underseat storage is limited in center section due to seat mount locations"
Kontra: "Terrible service"
Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Pro: "There are very friendly"
Kontra: "Just continue the better services"
Pro: "Qatar is the BEST First Class airline in the world."
Kontra: "Everything was amazing!"
Pro: "The crew was amazing and delightful."
Kontra: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pro: "Yes overall probably the best flight to Chennai from DC"
Pro: "Crew as very helpful"
Kontra: "passenger seated next to are rude"
Pro: "The service as usual on Qatar is excellent"
Kontra: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Pro: "Stuff are so excellent clean plane good food"
Pro: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Kontra: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Kontra: "Delay at landing"
Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Pro: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Kontra: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Pro: "The trip was very comfortable and food suited me"
Pro: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Pro: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Kontra: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pro: "The crew were nice and very helpful. Vegeterian meal was great"
Kontra: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Kontra: "Snacks and drinks could be betteri"
Pro: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Kontra: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"
Pro: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Kontra: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Pro: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Kontra: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."
Pro: "On business class, so service was extraordinary"
Kontra: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Pro: "Cabin crews were politie"
Kontra: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Pro: "Food, entertainment options, comfortable seats, warm blankets"
Pro: "It was exellent but long flight keep it up!"
Kontra: "Everything was above avarage"
Pro: "Very comfortable wii sleeping compartment"
Pro: "Comfortable, on time"
Kontra: "The seats were very uncomfortable. Food was less than mediocre."
Pro: "The Qatar crew was great and the entertainment was on point."
Kontra: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Pro: "Always fun flying with them."
Kontra: "Nothing disposable about the airline but booling process gave me a headace"
Kontra: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Kontra: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Kontra: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Kontra: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."
Pro: "I like the staff and the way they treat the passengers and foods too i like , was really good"
Kontra: "I didn't like the comfortable part at the plane , it's not that good plane , the spoon ,& knife are not good , the chairs are not comfortable that much as the other planes of Qatar airways,"
Kontra: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."
Pro: "Boarding was good and the flight was on time"
Kontra: "The food is lowering in quality as time passes. It's very disappointing to see one of Qatar Airways advantages lowering in quality."
Kontra: "Entertainment - screens are not user friendly and bad visibility in day light"
Pro: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Pro: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Kontra: "Attention to special needs"
Pro: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Kontra: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"
Pro: "Nice flight attendants, frequent fluid services."
Kontra: "There was no Wifi in the plane."
Pro: "Truly give star service for business class"
Kontra: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"
Pro: "Timing n service n crew r nice n friendly"
Kontra: "Older airplane"
Pro: "Good"
Kontra: "Okay"
Pro: "Boarding on time. Crew was very nice except food option."
Kontra: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Pro: "Very good connection, big entertainment selection."
Kontra: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."
Kontra: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"
Kontra: "Had a broken seat it didn’t recline...."
Pro: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Kontra: "More spacial seats"
Kontra: "No entertainment but it’s probably because it was a short trip"
Kontra: "Services of crew very poor specially onboard services in business class"
Pro: "Crew was efficient and kept a busy flight organized."
Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"
Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"
Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"
Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"
Pro: "Food and attentive of the crew."
Kontra: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."
Pro: "We love this airline!"
Kontra: "nothing"
Pro: "Everything else"
Kontra: "Cabin crew less approachable than usual"
Pro: "Service and food"
Kontra: "Boarding for business class took a long time and was very out of order"
Pro: "Nothing"
Kontra: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"
Pro: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Kontra: "Nothing."
Pro: "Good food. Lots of movies"
Kontra: "Crying baby in business. Slow meal service. Car service driver didn't want to pick me up at my address when it was snowing."
Pro: "Food ,seat,everything was just great"
Pro: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"
Pro: "horrible baggage policy"
Kontra: "baggage policing"
Pro: "Wonderful service. Comfortable flight."
Kontra: "My TV wasn't working."
Pro: "Easy, friendly and comfortable."
Kontra: "Last row seats so was a bit noisy. But nothing too bad."
Pro: "Plenty of room even in economy. Good food for a plane. Very friendly"
Pro: "Magnificent plane lots of space friendly crew."
Kontra: "The person behind me was kind of irritating"
Pro: "Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others."
Kontra: "Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group."
Pro: "Good entertainment selection. Nice quality blankets. Flight wasn't overbooked. Leg room. Complimentary wine."
Kontra: "We were delayed 2 hours on the runway. Temperature got hot during the night."
Kontra: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Pro: "ICE entertainment system was of high quality."
Kontra: "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."
Pro: "Excellent selection of entertainment"
Pro: "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"
Pro: "Had a wonderful trip with many pleasant surprises - kind and efficient crew, tasty meals and a variety to choose from, cameras to see the outside at all times, and special treats for kids (photo, travel pack, meals, etc). Looking forward to the next trip on Emirates!"
Pro: "Crew was great, entertainment options expansive, food decent"
Kontra: "I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass."
Pro: "Nice trip"
Kontra: "Every thing"
Pro: "I like the confirt and the on time flight."
Kontra: "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."
Pro: "It was comfortable with plenty of space since no one was on the flight."
Kontra: "The stop in Milan was unexpected and not marked on the ticket. It was irritating to stop in Milan and then have to reboard. I didn't notice when I was buying the ticket that the flight was a few hours longer than it could have been. I should have just booked my flight straight from Delhi to Europe. It would have been more efficient."
Pro: "The aircraft windows were clean, that's about it!"
Kontra: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."
Pro: "So nice to still fly on a comfortable seat and with great and friendly service."
Pro: "Great service, good food, lots of entertainment options."
Kontra: "Hard to sleep with multiple service times"
Pro: "Everything was great. I didn't want to get off the plane."
Kontra: "Nothing"
Pro: "The entire experience was first rate- an excellent web-based support network from flight planning through on-line checkin. Airport experience at both MXP and JFK was excellent.. attentive, efficient ground staff- as were aircrews on both our flights with Emirates. Top class, attentive.. really enjoyed the flight. And, we pushed back spot on time both legs."
Kontra: "They work the aircraft hard and it shows in small details.. broken latch in the head, bits of trash in the seatback pocket... but still head and shoulders above their competition. Oh, and it'd be nice to have bar service better coordinated with dinner.. the bar showed up quite a while after dinner was handed out. Tough if you prefer wine with your meal."
Pro: "Good movie selection Comfortable seats"
Kontra: "No internet Food was not tasty"
Pro: "lovely crew"
Kontra: "no complaints"
Pro: "It was a nice flight"
Pro: "Smooth flight, nice crew and decent food. Good infotainment although I couldn't find live TV in the Menu."
Kontra: "The plane was uncomfortably COLD and DRY! Had two blankets on me and still sneezing. Seats were TIGHT!! Unbelievable!! Such a large plane had seats as small as baby car seats! Left the plane with red eyes, dry nose and aching joints!"
Kontra: "My car was left in Dubai , & I am not sure when I will get it."
Pro: "It was more comfortable than a US carrier's coach class, but ,8 hours in coach is still rough."
Pro: "Gorgeous plane, delicious food and great entertainment system."
Kontra: "My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD."