Temukan Tiket Murah ke Daerah Istimewa Yogyakarta

Pro: Good service thanks you

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Kontra: Baggage collection at DPS was way too long.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Pro: Service Crew

Kontra: The automated baggage system

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Kontra: 2 hours late

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Kontra: 2 hours late

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Kontra: plane was late and queues at Bali airport beyond belief

Kontra: Baggage collection at DPS was way too long.

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Pro: Air asia always ok

Kontra: Good

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Pro: Cabin crew was nice and polite.

Kontra: We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!

Kontra: Baggage collection at DPS was way too long.

Pro: Crew still manage to provide their excellent services instead of all of the problem related to boarding.

Kontra: There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.

Pro: On time

Kontra: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.

Pro: Gr8 service on land and air way to go Garuda

Pro: I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge

Kontra: The flight was a pretty good flight for budget

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage.

Kontra: Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped.

Pro: Delayed 1 hour

Pro: Cabin crew was nice and polite.

Kontra: We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!

Pro: Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.

Kontra: The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach.