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Pro: "Overall good."

Kontra: "Services of crew very poor specially onboard services in business class"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Comfortable seats. Good food."

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Kontra: "All was ok just didn’t sleep to well on the long 8 hour flights"

Pro: "The seats were very comfortable, good entertainment"
Kontra: "Poor gluten free options"

Pro: "Crew were excellent"
Kontra: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Pro: "I love everything about Emirates."
Kontra: "N/A"

Pro: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Kontra: "Very small plastic cups of water. On-board on call crew service was slow."

Pro: "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
Kontra: "Ground staff in India gave me wrong info about baggage."

Pro: "Loved the spaciuos seats and great leg room. Food superb!"
Kontra: "Annoying passenfer who peobably drank too much"

Pro: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"

Pro: "Dinner portions were too small."

Pro: "Leg room and friendly staff"
Kontra: "Child’s meal does not have vegetarian option, this must be included as it makes not sense in not having this option."

Pro: "Ditto......great"

Pro: "Crew were helpful & friendly."
Kontra: "No vegetarian food."

Pro: "Good choice of entertainment."
Kontra: "Food can be improved. A little bit of innovation is needed."

Pro: "All good"
Kontra: "All good"

Pro: "Excellent. All the staff were great and helpful."
Kontra: "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."

Pro: "The boarding was quick."
Kontra: "Attitude of crew Terrible food Outdated entertainment"

Pro: "Liked The service and the spacious airplanes"
Kontra: "No choice left for dinner and would have loved a snack"

Kontra: "Everything"

Pro: "The in flight crew was friendly and helpful."
Kontra: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."

Pro: "The flight on the A3800 was great."

Pro: "Good everything"
Kontra: "Nothing"

Pro: "It wasn’t a full flight."
Kontra: "The crew were too busy in their own world and attention during service was poor."

Pro: "Good leg-room."
Kontra: "Crew do not seem to be attentive."

Pro: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Kontra: "The delay to get on the flight, hard with a toddler."

Pro: "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
Kontra: "Organisation was shocking, staff were rude and unwilling to help."

Kontra: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Pro: "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
Kontra: "Nothing."

Kontra: "Boarding announcements weren’t clear and boarding was not separated by zone."

Pro: "Plane was almost full, had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."
Kontra: "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight, seats were very uncomfortable, seat cushions were hard. Toilets ran out of paper and hand towels, I had to Inform a staff member. Cabin had a peculiar odour."

Pro: "Attention to detail all the way"
Kontra: "None"

Pro: "On time"
Kontra: "Non"

Pro: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Kontra: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."

Pro: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Kontra: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Pro: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Pro: "On time and Crew was helpful otherwise"
Kontra: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Kontra: "Entertainment system at my place didn't work properly."

Pro: "Good Flight."
Kontra: "They changed the seats without asking."

Pro: "Excellent flight. Excellent service. Great food and on flight entertainment."

Pro: "Emirates flight was amazing"
Kontra: "Bug in Kayak app cost me £60 through the flight not being confirmed and having to rebook. Be vary wary of the Kayak app."

Pro: "Overall ok"
Kontra: "Food options for AVML or VML pretty sad for options , taste and service too. even after ordering AVML all across the cabin crew was going thru major issues with finding the food for me for AVML food got served after they served everyone on the flight. lot of effort made by the crew but cant blame them for it. Indian food / Vegetarian meal / Asian vegetarian Meal options are varied and can be filtered to basic but classic food options that can make not just me but there are lot of people like me have a good experience with food. even the fruit platter ordered was not appealing."

Pro: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Kontra: "N/A"

Kontra: "Fanatics"

Pro: "Crew pelayanan bagus"
Kontra: "TV nya mati. Turun di tengah parkiran, naik bis."

Pro: "The crew did a great job, seats were ok"
Kontra: "the food was not eatable"

Pro: "Seating was comfortable."
Kontra: "Different selection of food."

Kontra: "New Aircraft with more seating space"

Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."

Pro: "Crew always polite"
Kontra: "Meals"

Pro: "NA"
Kontra: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."

Pro: "Helpful crew staff who assisted arranging our next connection flight."
Kontra: "Food quality can be improved."

Pro: "Checkin process very smooth"
Kontra: "Boarding process, and gate assigned is quite far .."

Pro: "Quick flight"
Kontra: "Food was terrible"

Kontra: "Meal was terrible"

Pro: "Staff very accomadating throughout the flight"
Kontra: "NA"

Pro: "Cabin crew services very friendly"
Kontra: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pro: "Quick boarding, good entertainment"
Kontra: "n/a"

Pro: "The level of care given I required wheelchair assistance to the aircraft."
Kontra: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"

Pro: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Kontra: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Pro: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Kontra: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Kontra: "The flight was on time, everything on schedule. Everything was good"

Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Pro: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Kontra: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Kontra: "Delayed"

Pro: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Kontra: "Nothing to dislike."

Pro: "Food and service is excellent"

Kontra: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Pro: "All the flight handling is fine all the way from Perth up to Jakarta"

Pro: "I loved the food and the headrest bit."
Kontra: "nothing really!"

Pro: "new plane list of movies"
Kontra: "food quality is not good to and fro flights"

Pro: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Kontra: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pro: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."

Pro: "Love Fly Ing GA"

Pro: "GA always Great"

Pro: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Kontra: "That the return flight is overnight so we've had to choose jetstar on the way back"

Pro: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Kontra: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Kontra: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Pro: "bagus"
Kontra: "bagus"

Pro: "Gr8 service on land and air way to go Garuda"

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Pro: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Pro: "One thing that i love about garuda indonesia is their service"
Kontra: "The entertainment system need more variation"

Pro: "Gracious, smiling, helpful cabin crew."
Kontra: "Trying to sleep in economy."

Pro: "Garuda Indonesia is just a very good airline."
Kontra: "The bad things is the luggage handling at smaller airports."

Pro: "Pretty on time"
Kontra: "The food is bad"

Pro: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Kontra: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."

Pro: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"

Kontra: "Sin-Jkt Fish with Rice: rice was very salty"

Pro: "Boarding was fast, aircraft clean"
Kontra: "Crew wasn't just unfriendly, they were really rude!"

Pro: "Air asia always ok"

Kontra: "Good"

Pro: "Clean and crew"
Kontra: "2.5 hour delay. Not worth it."

Kontra: "It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone"

Kontra: "Flight delayed 4 times until 4 hours from the original flight time."

Kontra: "plane was late and queues at Bali airport beyond belief"

Pro: "Delayed 1 hour"

Pro: "Check-in and boarding very easy"
Kontra: "All ok"

Pro: "Crews are quite friendly"
Kontra: "Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia."

Pro: "Cheap"
Kontra: "Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung."

Kontra: "Getting home"

Pro: "Friendly staffs - both on the Fllight as well as the Ground Staffs."
Kontra: "I cannot think of any"

Pro: "Service Crew"
Kontra: "The automated baggage system"

Pro: "The price is competitive"
Kontra: "The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|"

Pro: "Almost everything except for the seats.."
Kontra: "The seats.. too small.."

Kontra: "Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given."

Pro: "Cabin crew was nice and polite."
Kontra: "We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!"

Pro: "The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage."
Kontra: "Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped."

Pro: "On schedule, even a bit earlier on arrival. Good, polite crew."
Kontra: "So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg."

Kontra: "2 hours late"

Kontra: "Baggage collection at DPS was way too long."

Pro: "Crew manager sang us some songs as we descended to Perth"
Kontra: "Seat space for legs a little cramped for taller folks."

Pro: "Boarding was fast, aircraft clean"
Kontra: "Crew wasn't just unfriendly, they were really rude!"

Pro: "Air asia always ok"

Kontra: "Good"

Pro: "Clean and crew"
Kontra: "2.5 hour delay. Not worth it."

Kontra: "It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone"

Kontra: "Flight delayed 4 times until 4 hours from the original flight time."

Kontra: "plane was late and queues at Bali airport beyond belief"

Pro: "Delayed 1 hour"

Pro: "Check-in and boarding very easy"
Kontra: "All ok"

Pro: "Crews are quite friendly"
Kontra: "Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia."

Pro: "Cheap"
Kontra: "Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung."

Kontra: "Getting home"

Pro: "Friendly staffs - both on the Fllight as well as the Ground Staffs."
Kontra: "I cannot think of any"

Pro: "Service Crew"
Kontra: "The automated baggage system"

Pro: "The price is competitive"
Kontra: "The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|"

Pro: "Almost everything except for the seats.."
Kontra: "The seats.. too small.."

Kontra: "Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given."

Pro: "Cabin crew was nice and polite."
Kontra: "We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!"

Pro: "The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage."
Kontra: "Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped."

Pro: "On schedule, even a bit earlier on arrival. Good, polite crew."
Kontra: "So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg."

Kontra: "2 hours late"

Kontra: "Baggage collection at DPS was way too long."

Pro: "Crew manager sang us some songs as we descended to Perth"
Kontra: "Seat space for legs a little cramped for taller folks."