Temukan Tiket Murah ke Manila

Pro: Boarding went swiftly and without issues. On board catering however rely's more on pre-booking your meals else there are hardly any options left. Seat was ok and punctuality too.

Kontra: The check-in was a mess.. we were the first at the counter but among the last to board. The clerc disappeared with my passport and asked me to transfer luggage on the spot. On top she did not return the booking form. Luckily I had a second copy or my filipino friend would have been stopped by filipino immigration.

Pro: Not much

Kontra: Disorganised handling of passengers

Kontra: Delayed flight

Pro: The crew were very helpful.

Kontra: Don't expect to get more into your hand carry than 7kgs. They weigh it at check in. Hand carry allowance should be more than just 7kgs.

Pro: Captain address on delayed update and get free meal

Kontra: Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia.

Pro: Everything was smooth

Kontra: Always delay!!!!

Kontra: Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd.

Pro: Clean aircraft and friendly staff. I wasn't expecting entertainment and didn't order a meal hence the 1 star. No complaints about the flight and I've flown several times with them and always been satisfied.

Kontra: Nothing.

Pro: Very good check-in

Kontra: Flight was delayed a bit. I didn’t buy anything to eat so can’t comment on that also there’s not really entertainment on board

Pro: Staff were friendly

Kontra: It's a budget airline so don't expect complimentary food or drinks. You get what you pay for.

Pro: New ish planes

Kontra: Reduced leg room

Pro: Not much

Kontra: Left late with no explanation

Kontra: Ok flight but so cold on board

Kontra: Delayed for more than an hour..

Kontra: It was delayed by 15mins due to heavy rain but it was OK as everything else was on point

Pro: Flew on time , cabin crew charming . Flight just 1 hour so no time for food or entertainment. Arrived on time .

Kontra: Nothing to criticise

Pro: Nothing, never got there.

Kontra: Flight cancelled, took 2 months to get a refund. Alternative flights were never arranged. Hopeless airline.

Pro: Not much

Kontra: Pretty much everything. Won’t be flying AirAsia again.

Pro: Our flight was delayed for 2 hours, and those people who are in charged for opening the gates for boarding was clueless to what row or zone are they welcoming first or what not. The lines were long and people were disappointed and unruly.

Kontra: Trained your staff!!

Pro: Seat was ok but could not sit with my husband

Kontra: Check in queue at Bangkok Airport was very long nd took ages

Pro: Clean aircraft and friendly staff. I wasn't expecting entertainment and didn't order a meal hence the 1 star. No complaints about the flight and I've flown several times with them and always been satisfied.

Kontra: Nothing.

Pro: I like all of it except boarding need to improve..

Kontra: The flight was delayed 30 minutes

Pro: Boarding went swiftly and without issues. On board catering however rely's more on pre-booking your meals else there are hardly any options left. Seat was ok and punctuality too.

Kontra: The check-in was a mess.. we were the first at the counter but among the last to board. The clerc disappeared with my passport and asked me to transfer luggage on the spot. On top she did not return the booking form. Luckily I had a second copy or my filipino friend would have been stopped by filipino immigration.

Pro: I like all of it except boarding need to improve..

Pro: Flights On Time... Crew's awesome

Kontra: Foid is terrible

Pro: Not much

Kontra: Disorganised handling of passengers

Kontra: Despite baggage being checked through from HK to Davao, Cebu offloaded luggage in Manila and failed to forward.

Kontra: leaving on time.

Pro: Crew were very friendly

Kontra: Our flight was cancelled because of weather condition while we were at the boarding gate, they didn't care about compensations or consider not risking putting the passengers under last minute pressure, at least they should've notified us ahead of time, they automatically rolled us in the next flight, however, they didn't confirm if the next flight will be cancelled or not. In order to make sure I can catch my connecting flights, I booked another flight from Legazpi to Manila on a different airline, in addition, I had to pay the hotel booking cancellation fees in Manila, since these fees can only be waved if I cancelled 24hrs in advance. Moreover when I asked for my ticket refund, they made a big deal out of it and after a ruff struggle they agreed to refund me, but whatever the refund amount was, it barely covers anything of what I had to pay for a new ticket+ 1 extra night stay in Legazpi + hotel cancellation fees in Manila, I ended up paying 400USD in total while I only got around 50USD ticket refund from them, and of course, add to that the stress and hassle I went through in doing this!

Pro: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Kontra: Could not recline chair

Pro: Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous

Pro: on time and departed early

Kontra: none. is budget airline

Pro: Nothing other than punctuality.

Kontra: After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service.

Pro: Friendly crew, food actually very good

Kontra: Aircraft not clean, several seats with trash when we boarded! Seats to close to each other, no space for legs for anyone 1.70 plus

Pro: On time, nice service, safe arrival

Kontra: On board food relatively expensive

Kontra: Was not able to board as the flight was overbooked

Pro: I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.

Kontra: The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date

Kontra: They should improve tge delayed flight

Kontra: The luggage took ONE HOUR to come out after the flight!!!

Kontra: Luggage check in and on board food problems

Pro: Flights On Time... Crew's awesome

Kontra: Foid is terrible

Pro: On Time No Frills.Overall Good

Kontra: Nothing

Pro: All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Kontra: Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

Kontra: Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

Pro: Crew were kindly

Kontra: Seats can be more comfortable

Pro: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Kontra: Nothing.

Pro: Entertainment is very up to date Crew striving to help Nice all in all

Kontra: Boarding usually late

Pro: Same as outbound flight.

Kontra: Same as outbound flight.

Pro: New Boeing 787, crew very tidy and efficient.

Kontra: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

Kontra: The staff from check in counter assistance should be polite .

Pro: On time

Kontra: No food or drink offered on flight

Pro: Easy boarding and relatively smooth flight

Kontra: Delayed waiting on the plane, however all boarded on time. Seating was tight with not much leg space and tight with the people next to you. Menu options were the usual and as it’s a shortish flight just had a light snack and drink.

Pro: Low cost

Kontra: Lack of space. Knees under chin all the way. :(

Pro: The ipad loaded with movies and magazines

Kontra: The food needs improvement

Pro: Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,

Kontra: Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie

Pro: got lucky and no one sat next to me. Boarding was fast

Kontra: No Entertainment module, have to pay for Wifi

Kontra: Seats did not recline very much. Hard. Food was very plain and starchy.