Temukan Penerbangan Murah di Cebu Pacific

Kontra: No food. Major delay without announcement

Kontra: Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again.

Kontra: The luggage took ONE HOUR to come out after the flight!!!

Kontra: They should improve tge delayed flight

Kontra: We were delayed by 7 hours. The ground staff did their best. They gave some snacks which I'm sure Filipinos like but were not to my tastes. Sitting on a hard floor for 7 hours with nothing to eat before a 3.5 hour flight is not my idea of a good day!

Pro: Price and convenient

Kontra: Service and flight comfort

Pro: Host clearly and ver friendly helped me.

Kontra: Im sorry but seat was terrible. I was not comfortable even for a min. Thanks.

Pro: Seat was ok but could not sit with my husband

Kontra: Check in queue at Bangkok Airport was very long nd took ages

Lastminute.com realy made a mess of my booking then tried to charge me

Pro: Nothing about lastminute.com

Kontra: Lastminute.com rebooked my outbound flight two dat past the original booked date then left the return flight the same which meant the return was before the outgoing. Then to make it worse they tried to charge me additional 80 pounds to change the return ticket.

It's s nightmare

Pro: No thing at all

Kontra: Seats very small food disgusting ,they don't offer you any thing on board

They charge me 74 aud at the airport for 7.8 kg bag its redicilou

Pro: No thing about this flight

Kontra: Not good good on board they don't have variety of food no credit card accepted

Very expensive.

Pro: Everything also wants money, very expensive.

Kontra: Everything is also no good.

Delayed more than 4 hours

Pro: Nothing

Kontra: Delayed 4 hours, waiting in an overcrowded space with no aircon (and it's a tropical country). They kept on saying to wait for next announcement (but no screens, just a broken voice). Announcement were vague and couldn't understand when the flight was supposed to depart.

Chaos

Kontra: Boarding was a chaotic scramble. Take off was an hour late waiting for runway space. Cheap and disorganised.

Kontra: They told me that there is no cancellation for the flight although when I paid for the flight it was refundable.

Lost luggage

Kontra: Despite baggage being checked through from HK to Davao, Cebu offloaded luggage in Manila and failed to forward.

Kontra: Despite baggage being checked through from HK to Davao, Cebu offloaded luggage in Manila and failed to forward.

Kontra: Delayed flight

Unorganized

Pro: I wish I had something to like about it.

Kontra: checkin was a nightmare. over an hour and a half to get bags checked and boarding passes. It seemed like every time there was an issue all the staff would stop what they were doing to see what the issue was. nearly missed my scheduled boarding time. Good thing our flight was delayed by almost 2 hours. guess I can't complain too much for a budget airline. Just sucks that bag checkin and delays took longer than our actual flight.

Cancelled flight

Pro: Flight was cancelled. No information about refund

Inconsiderate

Kontra: Our flight was cancelled because of weather condition while we were at the boarding gate, they didn't care about compensations or consider not risking putting the passengers under last minute pressure, at least they should've notified us ahead of time, they automatically rolled us in the next flight, however, they didn't confirm if the next flight will be cancelled or not. In order to make sure I can catch my connecting flights, I booked another flight from Legazpi to Manila on a different airline, in addition, I had to pay the hotel booking cancellation fees in Manila, since these fees can only be waved if I cancelled 24hrs in advance. Moreover when I asked for my ticket refund, they made a big deal out of it and after a ruff struggle they agreed to refund me, but whatever the refund amount was, it barely covers anything of what I had to pay for a new ticket+ 1 extra night stay in Legazpi + hotel cancellation fees in Manila, I ended up paying 400USD in total while I only got around 50USD ticket refund from them, and of course, add to that the stress and hassle I went through in doing this!

Budget but no complaints

Pro: Clean aircraft and friendly staff. I wasn't expecting entertainment and didn't order a meal hence the 1 star. No complaints about the flight and I've flown several times with them and always been satisfied.

Kontra: Nothing.

Cataclysmic airport

Pro: Not much

Kontra: Disorganised handling of passengers

Poor management

Pro: Check in staff were very helpful

Kontra: Plane was 2 hours late -airline seemed to be totally disorganised

cebu to manila flight

Pro: Late arrival of plane meant knock on problems with air traffic in manila... over an hour late ... cebu airlines ok but system poor

Kontra: Unfortunately delays caused by late arrival of plane - 1 hr late

Standard for a no frills budget airline

Pro: The crew were very helpful.

Kontra: Don't expect to get more into your hand carry than 7kgs. They weigh it at check in. Hand carry allowance should be more than just 7kgs.

Basic but does the job

Pro: Staff were friendly

Kontra: It's a budget airline so don't expect complimentary food or drinks. You get what you pay for.

Budget airline

Pro: Crew were friendly

Kontra: Poor food options. Seats were cramped for me (I’m 6 foot tall). No logical boarding organisation (free for all).

Messy Check-in but flight was ok.

Pro: Boarding went swiftly and without issues. On board catering however rely's more on pre-booking your meals else there are hardly any options left. Seat was ok and punctuality too.

Kontra: The check-in was a mess.. we were the first at the counter but among the last to board. The clerc disappeared with my passport and asked me to transfer luggage on the spot. On top she did not return the booking form. Luckily I had a second copy or my filipino friend would have been stopped by filipino immigration.

Kontra: The flight was delayed 30 minutes

Pro: There is nothing to like about Cebu Air

Kontra: They're totally classless-inprocessing stinks, charge for just one bag, charge for food, and then run out of everything except potato chips. Cebu Air is the bag-lady of discount airlines!

Kontra: Flight was delayed.

Late as usual

Pro: Not a lot, crew were pleasant as always though

Kontra: The aircraft arrived late - departure was scheduled 15:15 and the inbound flight didn't arrive until 15:05. Full flight so took an age to board. Cramped as usual but not really an issue for an hour flight, but obviously the departure slot had been missed resulting in a 30 minute wait on the tarmac. At least the flight wasn't cancelled as happened to me last time!

Did not make it

Pro: Getting a full refund

Kontra: Bad customer service