Temukan Penerbangan Murah di Indonesia AirAsia

Pro: Boarding was fast, aircraft clean

Kontra: Crew wasn't just unfriendly, they were really rude!

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

No flight, no confirmation

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Flight delayed for 4 hours

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Delayed 1 hour

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Never flew

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Good Flight

Pro: Service Crew

Kontra: The automated baggage system

45 minutes boarding time late with no reason

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Delays

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Cheap short flight

Pro: The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage.

Kontra: Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped.

Kontra: 2 hours late